Let me just say... my visit today saved this whole review. Last time I came here there was a girl who had dyed hair and I think glasses I can't remember and she was very disrespectful towards me. Bad customer service, etc etc. for a simple trip like.. it's not a long trip or time being in the shop. You get in and get out and to ruin an experience in the span of less than 10 minutes is almost impressive. HOWEVERRRRR... I came in today and a different girl who has been here for almost two years was so sweet, so attentive and went way over the top with kindness that I didn't know you could do asking someone "what can I get you". She calls you love, has a sweet tone, and is very patient. She has great recommendations and knows the store very well. I e heard from others the first chick I was talking about hasn't been seen there but also a lot of people stopped going after I told them she disrespected me but we are slowly coming back around. I'm not sure if she quit or got fired or maybe we got lucky by not seeing her the last couple months but boy was I happy.
When I got back in the car I told the person she wasn't there and they literally said "oh good I was worried she'd be there" so let's just say this company finally made a good decision if they got rid of her or let her leave on her own. The pricing I think is fair and they tell you to test it before you go so they can take care of you before you leave which I think is respectable on the shops part. A lot of places will let you walk out and not let you exchange once you exit the store no matter what and then you're just out of luck. I think this place is very reputable and they do really care about business and their customers.
This review is just an average of the last two times I've came here otherwise it would've been 5 stars just on my last experience. I will definitely come back and leave another review. Keep up the great work from here on out! read more