Please read before deciding to book your special day at The Shore!!
I had booked this venue in August 2016 the same week my husband and I got engaged. We both loved the river as a back drop and the price was great compared to other venues we had checked into. I booked and paid the 100% deposit required with the then event coordinator, Breanna. Fast forward to January/February 2017, I had found out that there was another wedding booked for the Friday night before our Saturday night wedding. Breanna let me know that they book for all days of the weekend, so I just made arrangements to have our rehearsal in another location and made sure we had a set up crew to do the decorating the morning of our wedding (parents, groomsmen, etc.) I contacted the Shore about a month and a half before our wedding day to come in and finalize some details for our big day and to visualize one more time where everything was going to go in the reception area. By then, the event coordinator position had switched hands and was (and is now) under Carol. I spoke with her about coming in and we had set an appointment for 6pm on June 29th. I showed up to the restaurant and asked for Carol only to be told she wasn't there and wasn't planning on coming in that night. One of the bartenders called her in and she came in around 6:30. It's an hour drive there for me so waiting the extra time was inconvenient, but she said since she had met the night before with another girl named Shelby, she thought she didn't have another meeting that night and thought I was the other Shelby so her night was open.. I was annoyed but shrugged it off as an honest mistake. During the meeting we went over where everything was going to be placed, what we were renting, and how set up would work with there being a wedding the night before. My stepmother was with me and asked what time we would be able to set up the morning of the wedding. Carol said that her cleaning crew was coming in at 11:30 after the other wedding was over and that everything would be clean and ready by 5 am the morning of our wedding. We said it would probably be at least 7 before we would start setting up so that would work perfect.
We had our rehearsal at the Baymont Inn attached to the venue on the Friday night before our wedding. Towards the end Carol came over and asked me again what time we would be going over to decorate and I told her 7. She said perfect and that everything would be good to go.
The morning of our wedding I wanted to decorate the arch we were using for our ceremony, so my husband and I walked over to the Event Centre and as soon as we stepped out onto the outside patio our stomachs dropped. There were beer cans, half full cups of alcohol and soda, popcorn, food and garbage EVERYWHERE. Chairs and tables were still right where the prior wedding group had left them. And to top it off, there were multiple piles of PUKE on the patio area where we were supposed to be having our wedding that afternoon. While we were out there, a cleaning lady for the restaurant was cleaning up the restaurant outdoor area and said she would help us clean up because she was absolutely horrified that the Event Centre was in the condition it was with our wedding being that afternoon and also informed us that the "cleaning crew" that Carol said would be cleaning up the venue had quit and were not coming in at all. My husband also called Carol in to start taking care of the mess. I had to leave as my hair and makeup started at 8 am. However, this is what my husband, the day of our wedding, had to put up with..
He started picking up the trash left behind and called in our sleeping groomsmen to help him since there was so much to be done. Our bridal party and parents had to do the following: picked up garbage, swept the outside patio area, vacuumed the riser our sweetheart table was on, wiped down the ceremony & reception chairs, helped get the pressure washer running to clean the puke, etc off the patio, picked up the table skirting so that the floors could be mopped, cleaned up the bar area including washed glasses etc from the wedding reception the night before. Our photographer was coming to take pictures of the bridal party getting ready at 11:30 and the guys didn't even get to take showers until 11am. They spent from 7-11 cleaning up after the previous wedding. Then, the parents had to stay to continue decorating after that. We had to clean and prepare the venue ourselves!!! read more