Rude, classist, and highly disrespectful. Clearly, service is only pleasant if you are an old white…read moreman, anyone else gets the ire of the employees, especially that horrid Oran man. We walked in with the intention to shop, but clearly since we did not fit the image of his preferred demographic, we were ignored, dismissed, and stared at excessively. We left without much further ado, went to go get coffee across the street, and when we returned, he was standing outside, taking pictures of our license plates and shouting at us from across the lot. We were quite literally leaving, and yet he was practically chasing our car with his phone. Overall a terrible experience, from start all the way to finish.

I recently needed to update my wardrobe for a series of business trips where I need to make a good…read moreimpression. I don't particularly enjoy buying clothes. I have no real interest in style or fashion so I tend to feel uninformed and at a disadvantage. However, this was a great experience. Seth Chartier was immediately fully engaged in the project. There was no up-sell and no sales pressure, just a genuine and knowledgeable effort to convert my requirements and preferences into exactly what I needed. It was a perfect mix of system, judgement, and tact. I really appreciated the way he coordinated the entire process from selection, alterations, pick-up, and the interface with shoes and belts which is a different department. A special mention to Thelis who helped me select the best-looking leather shoes I've ever owned. Near the end, the owner came out just to introduce himself. O'Connors is a case-study in how a business can successfully use superior service and quality to build loyalty. It doesn't always have to be about price. You just won't find what I received on Amazon.

Buyer beware if you wear your purchase once outside they will not replace them even when it is a…read morefaulty product. returned a $90 pair of shoes as the seam had split after only wearing the shoes three times, was basically told by the manager that maybe it was something I had done to them, even though you could see the fabric was fraying at the seam, she was exceedingly rude and we will never shop there again, I wish I had purchased them at one of the many other shoe stores in the mall as I am pretty sure they would have gladly exchanged them

DSW is located right at the entrance North West entrance near the Toys R Us store so it's…read moreconvenient if you want to get in and out real quick. It's a massive shoe store...you'll be able to find whatever you need. Prices seem pretty average with a section of sale items that's always full of options if you're looking for a bargain. Not a lot of staff around but it's more of a help yourself type of store with all the sizes available in arms reach. It's a pretty good shoe store with good deals and a large selection of items to choose from.

This Shoe Warehouse is located inside Sunridge Mall and thanks to Mona, I received THE best service…read moreI have EVER experienced in any shoe store to date. Although I LOVE shoes, I sometimes DREAD going shoe shopping. The reason being, because I'm stupid picky. I often don't find EXACTLY what I'm looking for and I end up getting frustrated with the crowds and the service. Enter Mona. Mona was helpful, honest, patient, proactive, easy-going and she listened to me to get a sense of my innermost shoe desires. By the end of a 30 minute visit with Mona, I left with 5 pairs of shoes in hand and I absolutely ADORE every single one of them. I have NEVER had such amazing luck in ONE shoe store, let alone on the same day, but it just goes to show if you have exceptional service, anything is possible. I want to give mad props to Mona - like I said, I've NEVER had better shoe service in my life and thanks to her, I'm rolling into 2010 with some SERIOUS shoe style! Thank you Mona!!!

I stated my needs and the owner knew exactly what I was talking about. Expert service, excellent…read moreproduct. I walked away with two pairs I'm happy with.

Very polite people... only reason they get a star. The soles came off in the first month. I tried…read moreto get them replaced only to have both Todd and Desiree tell me they will soon. They still havent and now no longer respond to my communication.

I took in a pair of Aldo shoes with cheap soles and the inside lining coming apart. They not only…read morefixed the inside, but in rebuilding the soles added a strip of blue to match another accent on the shoes. They look better than before, and the heels grip in poor conditions, which they didn't before. It was more than I hope to pay, but totally worth it. I'm very happy with them!!

Took a pair of cowboy boots to get the lifts replaced. He wanted $57 just to do lifts. I said no…read morethank you. I found another place Conte's shoe repair in Thorncliff took the boots there to get the lift replaced. He charged me $31 polished the boots and corrected the heels, much better deal and much better service. Best to check around.

Store has good shoes. Bad service though. Amy is rude af…read more Prices are okay, I can find cheaper at other stores. Overall I wouldn't recommend. Go to Nike. Go to Sportchek, my experience there was much better.

Love this store, this Foot Locker location has got the best selection out of all of them. Big,…read moreclean and organized in Chinook mall (top level). They also have a House of Hoops side, which links the two stores together. Whenever I walk in here, I know I'm leaving with something. Amazing selection of attire and footwear. Too easy to spend money at this store. All the staff are super friendly and helpful as well, great customer service and all around nice people. Highly recommended if you are in search of street wear or love Jordan's, which I do, this store is worth checking out. Not cheap but worth it.

Great family shop. A friend rated their service and friendliness as top notch and i fully agree…read more Upon entering the shop I had two employees ensuring that I was well taken care of. Later I met the owner, Bashar, and he gave me his full attention even though it was extremely busy at the time. Top notch service and they also had great shoes. They seem to only carry the top sellers and best value shoes because I loved all of them. I didn't even need new shoes but I bought two nice pairs for great prices.

Back in July I walked into the Step Ahead store in North Hill Mall, Calgary. I wanted new boots…read morefor fall. The first pair I tried on were Romika brand, and they were an ankle boot, lined slightly for fall. Grey in color. Instant love. The second pair I tried were also a short ankle boot for winter. Also Romika brand. Very lined and again, instant love. I ended up purchasing both pairs. The owner worked with me. and gave me the best deal he could. I was very satisfied. I wore the fall boots, most of the fall. Both pair were already water proofed and good to go. I am now wearing the winter pair. They have to be the most comfortable boots I have ever worn. Will definitely be purchasing more product form this store. Not only were my boots amazing, the man I purchased from, and gave me full attention, (Bashar), was amazing. Such a kind man. Thank you for making my purchase easy, and affordable. p.s. I highly recommend you shop here. They have way more than just boots. Sharon

This is a fairly new shoe store in Market Mall which I've only been into a couple of times…read more Every time I go in, I find something I like. They've got so many different shoes to choose from, it's actually a little overwhelming. I'd say about of the store is dedicated to ladies shoes, leaving the other for the men. I, being a woman, happen to love this fact. I like having a good variety of shoes to choose from when I'm shopping for something. For the most part I would say that the shoes are way too expensive. I mean, some of the shoes merit a high price, but others it just seems ridiculous. Most of the time the shoes are a little too expensive for me, and just pass the acceptable rate that I'll spend on a pair of shoes. A good thing is they have some pretty good sales sometimes, reaching up to 50% off, for example. I don't find the staff of this place to be all that helpful, or maybe they just don't seem that eager to be helpful. Whenever I've asked for a size, it seems like I'm asking for something so unreasonable they can't believe I've said anything. This has actually happened to me a couple of times, so I'm not just crazy. The shoes are nice, but the prices are high; the store is cool, but the workers appear rude. I can't decide if the good outweighs the bad or not...

Well, I certainly like what I see in the shoe section, but I don't feel quite the same about the…read moreemployees! Some were nice and quite pleasant, but talking to the manager is kind of a different story... She's not necessarily rude, but she just seems so disinterested in actually selling me the product! Her voice is monotone and her attitude just made me feel she wanted me to leave! Not the best for a salesperson in my opinion. Awkward! I would recommend the Chinook location over this one if you want to check this store out! More of a pleasant atmosphere and a bigger selection too! -Anne!