We recently left 3 musical instruments at MeKeels Music Shop, for them to find a buyer…read more We did not get anything from them in writing which was our mistake. When we called to find out their progress we were told that he sold one of the instruments. We asked why he didn't call us he said I lost your number. He told us the amount he got for the instrument and we were shocked at how low it was. He never called and told us he had a buyer and the amount he was offered for it. When we called him, he was very indignant on the phone and hung up on us. We went to the store to get the money he had for the one instrument and pick up the other two. When we got there we were able to locate one of the instruments. Upon asking about the other he at first could not remember where it was. Then said oh ya I sold it. But didn't remember the amount or who he sold it to. He gave us what he thought he got for the two instruments. When I told him I was going to put something on Yelp he told me if I did he would come to my house. So remember get something in writing before you do business with MeKeels.

Very helpful customer service. I needed slide grease and valve oil and even though he was out of…read morethe grease, he was kind enough to find his own and give me a generous dab in a cup for free.

What a great experience. We needed an entry-level instrument for our teenager that wouldn't break…read morethe bank but also wasn't junk. Eddie quickly came up with a few options, including the perfect solution -- a Luna with a richer, more robust sound than we thought possible at that price point. The guitar already had high-quality phosphor bronze strings on it, and Eddie made a good deal even sweeter by throwing in a brand new gig bag and capo. He was friendly and professional, and never made us feel awkward for being non-experts on a limited budget. And, he managed to be very attentive to us while also working one-on-one with a pupil who was learning a Hendrix lick. Give Eddie and his terrific shop your business -- you won't be sorry.

From the owner: Lotz of Guitars wappinger Falls NYread more

My daughter has taken Piano lesson here for several years now. It's a small family run business…read morethat they take the music industry seriously. Every year in the summer they have a recital at a public venue where each of the students if they chose to, can perform. My daughter loves her teacher, Joan, who also happens to be one of the owners. She sped through the early teaching book and now she pretty much learns anything she wants under Joan's guidance. It's a positive encouraging atmosphere which has given my daughter passion for playing. We never have to remind her to practice, in fact she's in the music room on the piano numerous times a day, she has a real love for the instrument which they've carefully nurtured. As well as lessons they have a wide range of musical literature, instruments, and services. I would highly recommend them for not just piano but for guitar, woodwind, strings, percussion and also voice based on the performances we see each year.

Excellent service, very professional. They are fantastic people and great musicians. They treat…read moretheir students of all ages with respect. The owners go above and beyond for their customers. Last week, my son had a show and a piece of his guitar broke, Nick fixed it within 24 hours.

Lyn has helped me with a host of problems with four different instruments over the past two years…read moreand not yet found one she couldn't solve. With creative solutions after all more elementary troubleshooting had failed, she fixed intonation issues and playability concerns on mandolins, guitar, and banjo promptly and with good humor. In addition, she makes beautiful custom guitars and some new guitar-bodied octave mandolins that sound incredible. She has done right by me and I'm sure she'll do right by you!

From the owner: I do repairs and restorations on fretted instruments.read more

John is in Lexington NC now, and he did a moat amazing job restoring a very rare Leon Oud for me,…read morehe communicated progress as it went along, and I am extremely happy with his work. Here's a vid link on it. https://youtube.com/shorts/lZyjLwzOxMY?si=AdXpadVIzCrm3DMA

a true artisan and artist. repaired my violin and was extremely professional, kind, and extremely…read moretalented. I would trust him with my most prized possessions

I was pleasantly surprised by how easy it was to deal with Alto Music online. The personalized…read moreservice felt like a neighborhood store where you knew the employees. I ordered a YSS-875EXHGS soprano sax from them because their pricing was very competitive. I used the chat function to ask a question, and received an email from one of their staff, Victoria. Victoria personally helped me through the process, and walked the sax down to shipping herself to make sure I would receive it quickly. I did not feel like I was dealing with a large multi outlet store online a continent away (I am in Hawaii, Alto Music is in New York), I was dealing with a specific person that wanted to make sure I had a good purchase experience. The sax that I received had some manufacturing issues. Victoria quickly made good with the return and worked through ordering a replacement sax, and made sure I got it as soon as possible. Victoria was personable and extremely responsive to my emails. Based on my purchase experience, I highly recommend Alto Music. It is a first class operation.

Only purchase if you have no plan on returning! This is for an unopened package. Terrible business…read morepractices and policies. Have yet to experience something like this at any other online music store.

Whip City Music is what a hometown music store should be- from lessons to instrument repair to…read more cool new and used instruments and guitar pedals. Just gotta love this place! Owner Doug Cotton aims to please- being a musician himself,he knows his stuff and can help out whether you are a budding musician or seasoned pro. I'm so happy Whip City Music is here serving the local community and helping to make downtown Westfield happening again!

From the owner: Locally owned and operated, Whip City Music continues the tradition of providing quality new and…read moreused musical instruments, a wide array of music accessories, expert music lessons and essential music instrument repair services in the heart of downtown Westfield Massachusetts. With our competitive and affordable prices and friendly, relaxed atmosphere, Whip City Music is the place to go for all your music needs.