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    The Salvation Army

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    7 years ago

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    Golden Hills IT - Our Office

    Golden Hills IT

    (11 reviews)

    Our previous experience has been to go to Best Buy whenever we had computer issues. We wanted to…read moredo business locally, and are so glad we chose Daniel at Golden Hills IT. He was very up front about what he could do to help me with malware issues on my MAC, and helped my husband decide what he needed to do with his ancient laptop (bought a new one). Daniel was knowledgeable, offered excellent pricing, and actually suggested things I could do myself first to avoid unnecessary costs. He provides quick turn around on the work he performs, and looks at our needs first. If you have any computer issues, Golden Hills IT is your go-to place!

    My Dell computer died and I took it to Golden Hills IT for repair. Unfortunately, it was not…read morefixable, they would have to replace it with a HP Omnidesk. When I got the HP home and plugged in the keyboard, monitor, Ethernet, sound system, external drive and projector, the computer was surprisingly inoperable. Couldn't even get into the BIOS. I had Golden Hills test the HP again. It worked fine. To their credit, Golden Hills offered to replace or refund. But they had put so much effort into the HP, I wasn't ready to give up on it easily. Golden Hills gave me the clue to solving the mystery. Their test setup is different than mine. One cable at a time, I powered down, unplugged the cable and powered up until the computer came on. My conclusion is that the HP's BIOS gets stuck if there is a Displayport to VGA cable plugged in at power on. Plug the cable in later and there's no problem. Anyway, Golden Hills was terrific throughout the troubleshooting. I recommend they stop selling HP computers!

    The Salvation Army - nonprofit - Updated September 2026

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