Visited this thrift store for their big annual discount sale. The back half of the store (old…read morewarehouse) reeks of cigarette smoke. It was impossible to determine if the smell was coming from something inside the large room (i.e., furniture, rugs, items, etc.) or if that was just the way it always smelled. They keep the children's toys and items in this part of the store, among many other things. I've had severe asthma my whole life, so even just being in that room was enough to make me start coughing. They have so much of their own decor that it can be confusing when trying to figure out what is actually for sale and what belongs to the store. Additionally, the store does not individually price a large amount of items (which are clearly for sale!) which is very frustrating (some areas have signs w/prices, others do not). Items that have been priced, vary greatly. For example, a very cheap purse might be listed at $20+ while a name brand purse is listed at $8. They have a section of designer/name brand items that is also marked up significantly. It would make sense if their prices were a fraction of what the item cost brand-new, but they're out here charging $35+ for very used leggings! And they weren't even Lululemon! The cashier was disengaged and barely acknowledged shoppers, despite the long line. It takes .10 seconds to make eye contact and greet a person. There are so many better, more reasonably priced stores in the area, so this is a no for me.

We bought a lid for a crockpot for $6 and even though we did our due diligence and measured the…read morecurve it was slightly off. I called the store back within a hour of the purchase to see what we could do. The store wouldn't even give store credit and take it back to let some else buy it that it would work for. Tough to lose a brand new customer over $6 even with the return of the item still pristine. I'm sure I would have spent more money in the return as my wife wanted to go back to purchase a curtain rod and curtain for our guest room.

The customer service was great, very helpful and sweet There…read morewas a lot to pick from and most of the booths had discounts the day I went so I got even more than I planned originally!

Huge selection! Every time you look you see something new!! Staff was super kind and helpful!read more

This store looks more like a boutique than a thrift store. I am quite impressed. Friendly people…read morewho obviously care work there.

I enjoy stopping in to browse new items, the prices are reasonable . The store is kept clean,…read moreorganized and refreshed frequently. I've found quite a few bargains here.

A nice experience in this store. Somewhat more upscale, with better quality to select from. We'll…read morecontinue to donate as long as it a charity gets, so i'm all over the profits.

In Chapin, across street from Zorbas…read more If you are thinking this thrift store is like Goodwill you will be sorely disappointed. It's more like an Antique thrift store, I didn't see a single newer item through entire store. There is a small room in back with clothes but i didn't bother looking at assortment. There is an Exit door also near back that may have sports equipment or sofas but it's not marked, so I didn't want to get locked out. I don't see how they cover the cost to keep lights on, you can get better selection at a flea market. It's a shame this business space isn't used in better way for the prime spot Perhaps they inventory appeals to some but I don't see it.

I am a 2nd hand/thrift store aficionado. I can spot a deal, find a discount, and uncover hidden…read moretreasures a mile away. Sadly you will find none of these at this Goodwill location. Most of the items in the store were extremely dated, damaged, and needed to be tossed out. The store didn't smell fresh, items were clustered and randomly tossed on shelves, and the pricing was ridiculously high! I saw 8 of the same style water bottle in the dishes section, priced higher than I could find brand new. Now I have been to some pretty nice-looking Goodwill, so I am incredibly disappointed at this facility's lack of attention and product. It's in desperate need of a makeover.

I used to support Goodwill. Then I discovered that it is not really a not-for-profit business…read more Executives make hundreds of thousands each year. Employees make just pennies on the dollars. Their Job Connection is a sham...just a screening tool to round up Goodwill associates. Goodwill once upon a time sold decent quality goods at a great price. Corporate greed changed the business model to the point where you can get similar, new product at Wal-Mart for the same price...or cheaper! And not to forget the money grab online setup which sells the better product. I now support local thrift stores. You should too.

Absolutely Ridiculous how I was treated here today. The store doesn't close until 9pm, I walked in…read morearound 6:25pm with a big box of clothes and was told that they were done "receiving items for the day"....2.5 hours before they close? Lol what a joke. Not one customer in the store and 4 employees just standing around and one outside talking to a person in a car lol. And my clothes were really nice, pants, polos, jerseys, shorts and basically everything else also really good name brand stuff. Apparently they didn't want to work for the last couple hours of the day so yeah I won't be going back there ever again!!!! What a joke they are!

I love Plato's Closet in my hometown. Unfortunately not here. I drove from the USC campus and it's…read moreabout 10 miles away and 20 minutes away. I come in with a bag full of clothes to sell and the girl says that they "stopped selling at 6 because they're short-staffed" as she gestures to two employees at the counter sitting on their phones. Mind you, I was the only customer in the store. I wasted a 40 minute round trip for some lazy employees. Thanks Plato's!