Typically I don't give one star reviews unless a business really deserves it, but I will also be filing a complaint if possible for the interaction I had today with this location! Around 1:45-2pm on Thursday, November 7th 2019, My dad and I pulled in to the donation side to drop off an entire truck load of items we were wanting to donate. My dad is handicapped, and I had already loaded the truck up earlier in the day, so I didn't feel like unloading it again. I went inside (the donation door) and told the older woman "My dad is handicapped, we need someone to unload the truck for us." She was instantly rude and seemed offended and replied with "How handicapped? We don't have any men in here today to help unload anything." She then attempted to look/dig in the back of the truck to see what SHE wanted to take, and we told her not to worry about it, that we'd go donate to Goodwill, who GLADLY had two WOMEN unload the truck for us.
1. Do not question how handicapped someone is and 2. If we are GIVING you a truck full of items for FREE, take it! Don't make us do your work for you! 3. If you are working in the donation area, you are expected to unload the items if someone needs help. We will never EVER will shop at this location again! read more