Prior to hearing about The Roxburgh Group, I was working with another agent and lender. It was very disorganized. The communication between the agent and lender was inefficient and often I would receive two very different responses from each of them. After one year of searching for a home with much frustration and no success, I became very dissatisfied and stressed about the process and had decided to take a break. After speaking to my family and friends about the process, The Roxburgh Group came highly recommended by two friends/family. They filled me in on their personal experiences, both making remarks that Heather was "sharp and on top of it". This comment was made about her on several occasions when the topic of real estate came up. I spoke with Heather on the phone and informed her of my former experience as a first-time home buyer. She provided personal and professional insight and by the end of the phone call, I was feeling comfortable and confident about the home buying process again. I met Madison at the first home that I chose to look at. Upon first impression, I noted that Madison was very personable and professional. She took the time to answer my questions and provided her professional feedback/recommendation regarding the home and the surrounding area. This was very beneficial to me as a first-time home buyer; these were things I had not considered/factored in or thought about. Madison made this home buying process very easy for me and took additional steps, which I know many agents don't but should, to ensure I had a good understanding of what I was getting into. She would communicate with the lender to determine what I could offer without exceeding my budget. Without Madison and Heather's guidance and Madison walking me through this process, I would not be where I'm at now - finally having made a home purchase and below my initial budget! And it took less than one year! Other highlights: The Roxburgh Group is very organized. They're good communicators and keep you informed on where you are in the home buying process; what's been completed and what's pending etc. I can confirm that Heather is truly 'sharp and on top it'. I'd like to add Madison to that statement as well - very knowledgeable! As a first-time home buyer, I was looking to my agent to recommend a trust worthy lender and that the communication between the two were seamless and efficient. This was demonstrated by The Roxburgh Group and my lender; when I communicated with each of them, they kept me informed that they had communicated with one another and what was communicated with each other; this gave me confidence in knowing that were all on the same page. Words cannot express how thankful and appreciative I am of The Roxburgh Group and its employees. Many thanks for making this a great experience for me and for making the process seamless and significantly less stressful. I will highly recommend Heather, Madison and The Roxburgh Group to anyone I know. read more

So there I was, mid 20s and looking to purchase my first home and honestly not knowing much about real estate, how much to put down, qualifications, etc. Everyone knows a handful of realtors and how was I supposed to know who to trust with one of the biggest decisions of my life? Luckily I had another Real Estate friend in another state that pointed me to Heather Roxburgh and her AMAZING team. I met Heather and was instantly drawn to her warm spirit and happy attitude. I could tell she honestly loves her job. She was so kind and patient while she showed me tons of houses and helped me understand things that sometimes felt like a foreign language. She spent days upon days showing me different options while going over pros and cons of each one. She was the perfect balance of hands on to where I felt comfortable and understood everything but hands off enough to not feel pressured. She is well versed in everything Real Estate and because of this she is well known in the industry. She is part of a Nationwide connection group so she can help you no matter what state you are moving to or from as well as locally. This team is knowledgeable in short sales, bank owned properties, seller financing and more. They can point you in the direction for anything that has to do with buying/selling a home. Heather truly cares about you, your family and helping you find a place to lay down your next roots. Their team answers calls and questions any time day or night, is always quick to get answers and always keeps you updated on the progress. That is why I bought that first house, sold it and bought again with these guys. I have sent many friends and family to them and they have the same opinion. That is why I will continue to send anyone I care about to be taken care of by the Roxburgh Real Estate Team. read more

We moved from Texas and, by chance, our realtor happened to connect us to Heather. I had reached out to other realtors I found online, but Heather was by far the most personable and helpful. She reached out to me while she was on vacation and took the time to ease my anxiety while looking for rental options on short notice. Although we were only looking for a rental at the time Heather was more than willing to provide guidance and insight about the many areas of SLC we were considering. When it came time to look for a house I knew Heather would be the perfect fit, plus she had the southern hospitality we missed so much. She, and her team, made the house buying process easy, but also easy to understand. They welcomed, and answered, all of our questions and concerns without hesitation. Considering the housing market in Utah, and how different it was from Texas, they guided us remarkably. Heather was able to find us the perfect house that checked all of our boxes, and was able to negotiate with the seller to pick our offer out of 10+ others. We are very thankful to Heather and her group, and for welcoming us to Utah with open arms. To sum things up, Heather and her group are the complete package, from start to finish. No detail is too small and their communication is outstanding. read more

I can't say enough good about Heather's drive, professionalism, and follow thru. From our very first contact as we began to explore with which realtor to work to our flawless closing, Heather and her team were accessible and responsive. Heather provided us with intelligent market research that gave us data-driven confidence to price our home more aggressively than I would have imagined. She put together a smart and attractive marketing plan so that even in the dead of winter we had buyers competing up the price on our home within mere days of appearing on the market. She then helped us carefully evaluate each offer so that after acceptance we were able to move from contract to close quickly. Throughout the entire process, Heather and her team kept us well informed about how things were progressing. Although Heather is driven and competitive, she is a very straight shooter. She doesn't succeed through flattery or hype. She wins because of her refreshing blend of integrity, honesty and charm. Because of frequent job related relocations, we have worked with many fine realtors in our lifetime. I can honestly say that Heather stands out among that group as the best in class. I recommend her services without reservation. read more

Working with The Heather Roxburgh Group is a dream. There is no way that my husband and I would have been able to purchase a home when we did without the help of Heather and her team. She was able to get us in the first phase of some brand new townhomes from our favorite home builder. We wouldn't have even known the townhomes were being built or what to do without her expertise and guidance. And she is a full service agent! Not only did she help us find the perfect home, but she recommended an amazing lender that made our mortgage process as smooth and easy as possible. They were even able to provide credit advice and increase our credit score prior to closing. We never would have found them without Heather's help. And once you close, her service doesn't end there. We get invited to free client parties multiple times a year where she provides entertainment, free food, pumpkins in October, and free professional family photos. Heather and her team really treat you like family. I will be sending everyone I know to The Heather Roxburgh Group. read more

My husband and I used The Heather Roxburgh Group for our first home purchase and could not have been more pleased. Everyone on the team was so great taking us out to see many homes before we found the perfect one for our family. Heather was very realistic with our wish list, expectations in our price range and wise advice as to which home would be the best investment of our time and money. The office made sure our transaction ran smoothly from helping us receive financing options to negotiating the purchase and repairs. We always felt well-informed and taken care of. Now, almost three years later, we still love the team and all that they do for my family. They are constantly giving us professional referrals when we need a service in the valley and we attend each and every one of their client events. This team seriously goes above and beyond for their clients before, during and after you actually work with them. If we ever look to buy or sell again, we will be sure to use them! read more

We are very impressed and amazed at the service you all provide. We have bought 4 houses in the last 5 years, and had dealt with numerous agents around the country. We quickly drop agents if they don't meet our requirements. We went through 4 recommended agents in Utah, before we found Heather. You guys do it right!! Heather quickly narrowed in our search and had a clear understanding of what we liked and what we were looking for. She didn't waste our time taking us to see homes that didn't meet our criteria. We appreciated her insight into areas and resale value. In the negotiation process, we knew Heather had a clear understanding of our position and would fight for us. She did a great job. Once we were in contract, we had regular updates and were always able to easily get a hold of Heather or Amanda to ask questions. We so appreciate all you did to help make this transition as painless as possible. Heather has our business as long as we are in Utah!! read more

Heather is not only an excellent Realtor, she genuinely cares about her clients and friends. When I first relocated to Utah, she knew I didn't know much about the area and made it a point to get me plugged into the community. She's invited me to her wonderful client parties as well as out to dinner to get to know me and my homeownership goals in a natural, non-pushy setting. She is very well connected in Salt Lake County and has built a team of professionals who are extremely skilled in a variety of areas like marketing, real estate trends and local knowledge. I've really enjoyed getting to know Heather and consider her a friend, real estate advisor and valuable business connection. She's a rock star who gets the job done, but also has a huge heart for growing herself and all the people around her. I highly recommend Heather and the Roxburgh Real Estate Group to anyone thinking of buying or selling. Simply put: They are the best in Utah! read more

At first we were a little uncertain because Heather works with a lot of clients so we worried that we might not get the attention we needed and were afraid we would get passed around to others who wouldn't be familiar with situation. However, that was never the case. Heather accommodated our crazy schedule with no hesitation. She was always accessible and responsive. Her team is wonderful and friendly - Collin, Jenn, Aubrey, Amanda - They know what they are doing and they do it well. We were always taken care of. We appreciate their follow through and constant communication. We believe Heather really cares about her clients and is very thoughtful and mindful of their needs. We will continue to keep in touch with The Heather Roxburgh Group because the service goes beyond just buying and selling house. Heather has an amazing network and offers great advice. And not to mention, she throws fun parties. THANK YOU FOR EVERYTHING! read more

They were always fast to respond to text, phone calls, and e-mail. They were good at explaining all the steps of the home buying process, as well as answering any questions that we had along the way. They helped refer us to home loan agencies and encouraged us to shop around to insure we got the best rates. This was great because we got a much better interest rate and closing cost by shopping around instead of staying with our original lender. They help us get a steal of our new home and we could not be happier with our purchase. They understood what we wanted, what we liked, and our budget. We were never pressured into purchasing something out of our price range. We were only shown houses that met our criteria in the areas we were wanting to live. They took the best care of us, they even came by after we moved in and gave us a house warming gift and congratulate us on our new home. read more

The Roxburgh Group was the best real estate team I have ever worked with, whether buying or selling. Not only did they handle every part of the transaction expertly, but they coordinated with all involved parties so that I did not have to lift a finger. Heather and Amanda were awesome at communicating with me and my husband throughout each step and answered any questions we had within a day of asking. Heather took us to see homes at least five times, each time advising us towards the best purchase possible. After the sale, the whole team kept in contact with me inviting me to amazing client parties and sending out Emails that keep me updated and informed on the market. They truly took care of me and my family before, during and after the transaction and I will use them for all my future real estate needs. If you are buying or selling, this is the group to use! read more

I have had the pleasure of to both sell and purchase my homes with Heather and her team. To say that the my experience with the Roxburgh group was stellar would be selling them short. Heather did am excellent job negotiating the sale of my home providing expert advice, and guiding us through the process. She remained calm and professional through the entire process and I KNEW we were in great hands. During the purchase of our new home, Collin went above and beyond to accommodate my crazy work schedule and was always available to show us new listings. Once we finally decided on a house he did a wonderful job negotiating pricing, repairs, scheduling, the whole deal went smooth! I have referred SEVERAL family and friends to this team, they truly care about each and every one of their clients hopes, dreams, and have your best interest in the forefront! read more

We were not the easiest clients to work with. We were out-of-state, in a pandemic, in the most constrained housing market I can remember. We sent random Redfin links, we went to open houses without letting you know, we had family touring on our behalf via FaceTime, and never once did we feel that we were an inconvenience. We asked for the moon and you delivered with a smile and encouragement every time. We looked at dozens of houses. We made multiple offers. We had deals fall through. You (and I mean the whole team) met us in the mess and walked us through it. Recommendation for a loan agent were spot on and we developed a great relationship with Scott. Hopefully, we aren't buying or selling a house anytime soon, but if we do, we'll be back to work with you again! Thanks for helping us find a great place and getting us through everything! read more

My husband and I worked with Jenn Bain and Heather Roxburgh on our house search this fall and we couldn't have asked for more responsive, understanding, knowledgable, and honest professionals to help us as we planned a cross country move from Pennsylvania. With only one visit planned for our house search, both Jenn and Heather worked very hard to make sure that we maximized the time we had to see homes over a 2 day period. These two made a process, that we expected to be stressful, a total breeze! We are starting our trek out to our new home in the coming week and cant wait to move into our new house! We were in great hands during the entire home buying process and are proud to now be apart of the Roxburgh Real Estate network! read more

Our experience with the Roxburgh group was by far the best experience we have ever had. They came to us as a referral from my parents who had nothing to say but amazing things about this group. Within minutes we were able to be connected to Stephanie, who has truly become a part of our family. She knew the ins and outs of the market but most importantly made our journey as first time home buyers one of the best journeys we have taken! She was communicative, informative, and truly an expert in her role in helping us find a home in this crazy market. She always had our family's interest at heart and made sure we were only getting the best for our family. We couldn't have found our dream home without her and this wonderful team! read more

I want to thank Heather Roxburgh and her amazing team of agents and support staff. I just closed on an investment property in Eden, Utah and Heather & the Team were right there with me walking me through this whole process. I live in California and i was nervous to go through the home buying process being so far away. The Roxburgh Team called, texted and emailed almost every day making sure i was at ease, informed and reassured me every detail was being taken care of. In all my years buying property, i have not seen a cohesive real estate team like the Roxburgh Group! I would strongly recommend if you are interviewing agents, to add Heather and her team to the top of your list as you will be impressed. ` Aaron Keith read more

I had the pleasure of working with Collin. He has been a great friend of mine for years, and it was both exciting and comforting working with him. I couldn't have asked for a better first experience, Collin was transparent with every step of the process. I was most impressed with the willingness and effort to help me go see houses, proceed in sending offers, and negotiations - not only by Collin but by Heather as well when Collin was on vacation. This indeed was a testament to how much clients mean to the Roxburgh Group. From start to finish, Collin, Heather, and Amanda, thank you very much for making my first home purchase a breeze. I am excited and have no problem saying that you gained a client for life. read more

First time home buyer? This is the team!!! Looking to sell your home? This is the team!!! Real Estate investor? This is the team!!! In my experiences working with The Roxburgh Group we have received a level of service unlike any other. We have made three real estate transactions with The Roxburgh Group where we purchased our first home then a couple years later we sold that home and purchased our second home. All of these transactions had their own level of difficulty and stress where having the support and knowledge from a team as sharp and well rounded as The Roxburgh Group is well worth the investment to protect your best interests. Love working with the The Roxburgh Group!!! read more

Heather helped us buy our first home 8 year ago. We were looking in other areas and all the homes we wanted were out of our price range. She recommended we look in Saratoga Springs because the deals were so much better. After a few weeks we finally agreed to drive out and look. Once we approached the neighborhood and saw the view of Utah Lake and Timp we were absolutely in love with the area! We found our dream home, Heather negotiated an amazing price, and now we enjoy this view every day. I can honestly say we would have never looked out here if it weren't for her stellar advice. I gladly refer all of our family and friends to Heather knowing she'll take great care of them. read more