I went here yesterday (Sunday) for a Sunday Roast. When most places offer a Sunday menu, you are expecting good things. Unfortunately for these guys it was either a bad day, or they need to rethink the restaurant business.
When I arrived, there was a little buzz about the place, people were drinking and eating. I waited for a bar person, or wait staff to notice I was there, so I could ask where our reserved table was. This didn't happen. Eventually we were able to ask about the reserved table and there seemed to be some confusion, and no table had been set.
So they quickly set one. We got our menus and some water. The Sunday menu consists of 3-4 starters, 5-7 mains, and some sides. The wine menu was quite large however the prices seemed a little ridiculous. 175ml was £4.95 and the bottle was £16, I probably would have at least two 175ml's with my lunch, so it was more cost effective to share a bottle with another diner, than pay for 2 glasses.
Being a group of 6, the ordering took a little longer till we were all ready. Once we ordered things went downhill FAST.
We waited 30mins for drinks, and when they came, only half of the drinks arrived. When we tried to add a side of fries to our order, they came back and told us the food had already been started and they had only cooked so many fries for the burgers that were ordered. We then said it didn't matter when the fries came, we would just like some. They went back to the kitchen, and came back to us saying that the chefs said no we couldn't have any, and the waitress then tried to convince us we'd be full with our meals anyways. The manager then came over, and stated the kitchen didn't have enough fries. So they only had enough to cover the burger orders for the afternoon. Seemed a bit ridiculous, but oh well we couldn't have the fries.
We then waited a further hour to get our meal. So much for order being started already being started. In the mean time we could see the staff run off their, feet, but no tables seemed to be getting their meals, the manager called no more meals to be ordered as the kitchen was too busy.
The bar was full of empty glassware, which really isn't a good sight for guests to see.
The manager kept running past saying our meals would be out soon. Eventually soon came, and our meals arrived. The roast was a decent size, and cooked well. No real complaints, and had I not waited 1.5hours for the roast, I'd have been impressed.
The manager then offered us free puddings as we waited so long. We ordered and waited another 30mins for those to arrive.
When the bill came we were charged for the fries -_-
All in all £27 Sunday Roast and 3 hours doesn't really check my boxes, and I probably wouldn't rush back considering the commute was over an hour. read more