I had planned a long weekend away so had booked this in the expectation of a pleasant weekend away…read more On arrival at the hotel our initial impression was good, the outside appearance of the hotel with its castellations seemed to make its mark, the receptionist who greeted us was friendly professional. Our room initially seemed OK however on closer inspection we had to ask the staff to change the hospitality tray as it hadn't been cleaned properly in days (it wasn't just remnants of detritus from the previous guest). The Bathroom was in great need of a thorough clean and update (again I had to ask in the morning that the bathroom be cleaned including the black mould that must have been there for weeks). I had assumed Digital TV had reached Otterburn however unfortunaltley our TV only got 4 channels so had to suffer CBBC's or T4 in the morning (never thought I would have missed Andrew Marr in a morning till then) not that I go away to watch TV but sometimes its nice to catch up with events in a morning. We ate twice here once in the Stables bar and the next night in the Hotel Restaurant both times we enjoyed the food and the service was excellent. Breakfast was fine, however it would have been better had one member of staff notice and removed the rotting apple (yes I did say rotting) from the fruit selection on the breakfast bar. After my partner removed it and left it on the side it still remained there throughout the rest of the morning. I would say that on the whole the hotel is understaffed and although all the staff who were there are pleasant and helpful, the maintenance and standards of hygiene are well below expectations. No I will not be returning here !!!

We stayed at the Battlesteads Hotel in August 2011 while walking Hadrian's Wall. Prior to the start…read moreof our walk, we were informed that when we reached Chesters Roman Fort and Museum, we should call the Battlesteads, and someone would pick us up and drive us to the hotel. However, when we called we were told it would be at least an hour before someone could come by, a bit off-putting considering we had been walking for several hours and simply wanted to shower and relax. We ended up hitching a ride with a tour group who was also staying at the hotel (we met their very kind bus driver at the tea room at Chesters), and were shown to a very small room that overlooked someone else's front yard. The room itself was comfortable, but so small there was no where to put our luggage. We simply had to step over our suitcases to move to either side of the bed. The bathroom was a bit of a surprise because it had a more modern look, complete with gray, rubbery floors. It certainly did the job, but the accommodations were not posh by any means (and I was not expecting luxury). After our showers, we had a few drinks in the garden before meeting a friend for dinner in the pub. The garden was lovely - the flowers were still very much in bloom, and a wooden fence around the property provided privacy from neighbors. It's my understanding that the pub uses fruits and vegetables grown in the garden. Dinner, on the other hand, was not what I expected from an award-winning pub (my partner informed me that the Battlesteads was "Pub of the Year" in 2010). The hake and chips was rather bland and the mushy peas did not boost the flavour profile. It seemed to me that Battlesteads was trying too hard to appear cosmopolitan, rather than focusing on good food and flavour. I appreciate locally sourced food, but it has to taste good as well.

This place is lovely- my mother and I stayed last summer for just one night, and I wish it could…read morehave been longer. We had a nice twin room- slightly dated but very clean and comfortable, I suppose you'd call it quaint. The bar areas were very comfortable, but it's the food that really got me. I surprisingly had the nicest fajitas I've tasted! They also had a great selection of local cheeses. The waitstaff are all very knowledgable about the food and wine, and were more than happy to advise. We really enjoyed our stay, hopefully we'll be able to come again.

Wonderful in every way. Delicious food. Friendly and attentive staff. Lovingly restored building…read morewith attention given to unique architectural details. Modern facilities, cosy comfortable beds. What more can I say? I stay here every time I'm "up north"...love it!

Stayed here at the last minute .... What a treat! After walking 20 plus miles on the hadrians wall…read morepath, I was ready to drop. There was a suite available at this hotel that was simply perfect...lovely bath tub and all. The suite is three levels, well appointed, upscale refurbished ancient building. Wonderful space at a fair price.

Sadly we didn't stay here, but we did eat in the restaurant twice. It was delicious. Great variety…read more Helpful staff. The whole place looked newly renovated and was beautiful. We asked a lot of questions about local fare and got great explanations. Wed love to return to the area and stay here next time!

Just stayed at this lovely little hotel. The staff are very helpful & friendly. The evening meal…read morewas divine, newly started Steak night on a Friday. £30 pr couple, including a bottle of house wine. The room was clean and tidy, and very warm. During this cold snap. Bathroom was nicely modern with a great shower, plenty of hot water. Breakfast was included in the room rate, plenty of choice, from the full monty Northumberland style to a more healthy option. Well deserved 5 Stars. Limited parking at the front door for 6 cars. Great views of the Castle & not far to walk to the beach.

Amazing place! Found it on hotels.com looking for a place near near Alnwick castle, and glad I…read moredid. The owners Rocky and Rob are the nicest people you will ever meet. We showed up ten minutes after the kitchen normally closed, but Roz asked if we had had dinner yet and said she "wouldn't have us starving." The food was delicious. A little bit of a drive but well worth it and extremely picturesque, our room was clean and very roomy, with a modern large bathroom. Bring your camera for the exterior shots of this amazing manor house. 10/10

Quirky hotel in very remote area run by enthusiastic new owners. Trying hard to please, some…read moreteething difficulties, but human touches overcome all. Good food, wine list could do with some tweaking. Wish them luck.

I enjoyed my short stay at this nhotel. The bedroom was very comfortable and well-appointed, with a…read moresmall but very good bathroom. The Wi-Fi worked. breakfast was good, served by staff. I had a meal in the bar which was a very generous plate of fish and very good it was too. The hotel is close to the middle of the attractive town of Hexham, is within walking distance of the station, and I would certainly wish to stay there again if the opportunity were to arise.

Loads of fun; "Don't touch that plate, I told you yesterday it's hot."…read moreWe had a smashingly good welcome here and were well cared for by Sean and family. On arrival we were given tea or coffee while we filled in our registration and a bucket and brush to clean our hiking boots (which remain strictly in the foyer, not the hotel.) Acerbic wit with a smile was the standard and it suited us to the ground. Sean's well practiced spiels are a comedy routine in themselves so pay attention and don't miss a word. He was very helpful on tide and bus and taxi information. Our room was nicely proportioned and the bathroom spacious. I visited in another room upstairs which was equally nice. Furniture is simple, stout, workable and unpretentious. All rooms have only showers. Our towels were rough but this is probably local hard water, They were new and thick and clean. Breakfast was excellent and if you are not awake on reaching the breakfast room, I assure you that you soon will be. There is lovely art around and some of it is for sale by Sean's son. Tea service in the rooms was generously stocked with a wee biscuit or two. Check the website to see other options like renting the entire place or having a wheelchair accessible room. Fabulous choice for staying on Lindisfarne. I would most certainly return here.