Most staffs are really nice and the amenities are also very nice besides no club lounge. I had dinner at Terra. I wanted to have the wine bottle comes with my package. But one male staff told me that they could change from the one bottle of wine to the paring wine set without extra charge. But it took too long to receive dishes to enjoy with the wine. Only 3 course dinner took about 3 hours. My boyfriend received his beer and I received one glass of sparking wine after 30 minutes. All the beer form was gone and warmer to make a toast together. After soup, we could not receive the main dish over 1 hour. My white wine became warmer and I finished before the main dish came. I complained about the situation to female staffs. Then we received the main dishes. I was served the same sparkling wine again. And I didn't receive a glass of different wine to pair with the dessert. It was tasty but very frustrating dinner. Next morning we found the bill was wrong when we checked out. I asked the front desk male staff to check about it to the restaurant manager. But he told me that he was not able too. My partner got upset and told me to give up. It was not right. So I told about the female staff working next to him. She was not to fix the issue, either. So I asked her to tell about it to the restaurant manager how disappointed we were. It's not reasonable to pay that amount for this guest service. My boyfriend wrote that it's for my birthday. But no one said happy birthday and no special service as my friends received when they celebrated their special days on other Ritz Carlton. Again we had great time but are very unhappy about the way too long dinner and the wrong billing. read more

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This is a spectacular hotel in the middle of what I call Volkswagen Disneyland, a wonderful family oriented place dedicated to automobiles and particularly those of the Volkswagen family. we were upgraded to a magnificent corner suite and were able to eat at a Michelin star restaurant in the hotel. it is fantastic and probably the best restaurant in Germany. The hotel went above and beyond and had several unique treats for us based on our stay. read more

Absolutely lovely place. Phenomenal view of the Autostadt and impeccable customer service. Would come here again and again and again.

The welcome is great thou the guard at the checkpoint about 300 yards down the entrance had struggle to understand English. The took care of my luggage and walked me thru the room. I like that they do not present themselves as 'hungry for tips' like I experience in the various Ritz in the USA. The door to the room closes in absolute silence. Same counts for the a/c operation. Perfect for a good night sleep: you do not hear anything from neighboring rooms or doors. The service is almost invisible and one time. Other experience at the various Ritz in USA. Your room either faces the water or the courtyard. Both is relaxing. You are close to the Autostadt in case you like to wander thru the exhibition: I recommend the ZeitHaus. The breakfast beats everything: just amazing variety of meat, fish or vegetarian to vegan. Including the famous German art of bread and tiny rolls. Definitely my place to go and home far away from home. read more

Have stayed here twice, and loved it both times. The hotel staff knows your name, everything feels personal. The pool area is amazing, and touring the Autostadt for the first time is a really neat experience. It's also walking distance to the Wolfsburg soccer stadium, so make sure you catch a game! I've stayed in a bigger and smaller room, and both were great. I love the heated bathroom floors, the complimentary drinks and wasabi snacks, and the Asprey bath products are great. The beds were comfy, but the pillows were really uncomfortable. I'm sure they'd bring you a different type of pillow if you asked, but I was too lazy. If you're in the Wolfsburg area, treat yourself to the Ritz. Great experience! read more

this hotel is great. there are probably 5 people servicing each guest, so you definitely feel pampered. unfortunately i didn't get to spend much time here to fully enjoy the place. i had a suite, and the room was gigantic. it was practically half the size of my house! the bathroom alone was great and had more closet space than i have at home. the king sized bed was plush and super comfy. i also loved the asprey products in the bathroom. the gym was nice and had a lot of equip. i wish i had my bathing suit w/ me to swim in the infinity pool, but it's probably better i didn't, b/c it faces the VW factory and smoke stacks! read more

The Ritz Carlton Wolfsburg should be considered the gold star of hotels. We had a magnificent stay with them. Every attention to detail was given to us at every turn. Our suite was eye popping and above and beyond our expectations. We were welcomed by the front desk and personally shown to our suite. Our dining experience was expertly executed with outstanding service and exquisitely prepared food. We would also like to express our extreme appreciation to Deniz Temur who made our dining experience even more incredible. He provided us with great service and also directions to our next destination. Deniz also prepared an amazing basket of goodies for the road which was so special and kind. We can't thank him enough for taking such good care of us. Needless to say, we highly recommend this Ritz if you are ever in Wolfsburg. read more