I called Steve after my daughter lost her keys at the beach, and I'm glad I did…read more He called me back almost immediately, was incredibly responsive, and took the time to understand the situation. From the first conversation, he was friendly, professional, and easy to talk to. He explained the process clearly, showed up when he said he would, and was very reasonable with his pricing. Finding lost items can be stressful, but Steve made the entire experience simple and reassuring. If you've lost keys, a ring, jewelry, or anything valuable at the beach, I would highly recommend giving him a call. Great service, great communication, and a true professional.

Thank you Steve! You saved us! I was sure the beach ate my brother's phones permanently.read more

I've been dreaming to have a diamond band ring. One of my friends have recommended me this place…read moreand I'm glad that I went there because I found what I was looking for. Super professional and tasteful ! The designer showed me other line that is called "hearts and diamonds" and it was perfectly fitting my budget. The bottom of the ring has the heart and diamond symbols and I thought that it is super unique. I highly recommend this place!

I do not recommend this jeweler, he is a crook. I took a family heirloom (a locket necklace) to his…read morebusiness, requested a simple chain lobster clasp and repair of closure on my necklace. This guy Ishkhan Petrosyan charges me $150, never repaired the closure, so the locket keeps popping open (even if I'm standing still wearing it) and overcharges for the clasp. i took it to a reputable jeweler in Beverly Hills who informs me how RIPPED OFF I had gotten by this guy, that his price is only $40 to replace a clasp and that the closure cannot be fixed at all, which means this Ishkhan guy took my money, knowing it was unrepairable. I've been calling and calling, they do not respond promptly, keep getting the run around. About to call the Deputy Attorney General to handle the matter, they love cases of consumer fraud and abuse.

I recently got engaged and after my fiance looked around at several different jewelers, he came to…read morefind Kevork at Estate Jewelry. Kevork was upfront with him and extremely knowledgable. My fiance showed him a few ring ideas and Kevork made my gorgeous engagement ring within one week. He was also efficient and helpful when I had to get it resized and was so quick about resizing it! Kevork was very fair with his pricing and extremely knowledgable in helping craft this ring. I would absolutely go back to Estate Jewelry Collection again, and plan on it to get our wedding bands. I am so pleased with the turnout and loved the feel of the store. We didn't feel pressured to buy and there was no one breathing down our necks there. The 30+ years of expertise speak for themselves!

Owner is very friendly and willing to spend time explaining the nature of precious stone business…read moreafter the appraisal. The store locates in good neighborhood with easy to find street parking unlike stores in busy area which make me nervous even just for walking around. I highly recommend this store.

Manuk is in St. Vincent Jewelry Center in DTLA. Just needed a new battery in my old Cartier watch,…read morewhich Manuk installed on the spot for $15. He also did a little cleaning without being asked. Sweet man who didn't try to overcharge because of the brand.

Thank you!!! Fabulous local business, and I'm so glad I found you. I took five pieces of jewelry…read morethat are dear to me, but I thought they were ruined forever. A delicate Gucci ring that I stepped on and crushed. A Tiffany & Co chain that I broke. A Louis Vuitton keychain that was all busted up. A beautiful vintage beaded necklace that I thought for sure I had ruined for good. And lastly, a pair of beautiful Chanel Vintage faux pearl earrings that had started peeling because of their age. I truly didn't give any of them too much hope for repair, but... THEY ALL CAME OUT PERFECT! Thank you, thank you, thank you!

Cant recommend this place enough!!! He is so sweet and helpful and just an amazing shop owner!! I…read morehad my engagement ring resized at an affordable cost and I couldn't be happier with the results!

Very personable, kind gentleman. He's willing to help at all times. He has a vast array of jewelry…read moreat all prices he has repaired, sized and three stone silver rings for me and has been my go to Guy for batteries for watches.

Great experience walking in and buying a new watch band. They can be hard to find these days. The…read moregentleman showed me a couple of options and even switched out the silver-tone buckle to gold-tone to match the watch. In and out in 5 min. and $20 out the door.

Jack was very friendly when I walked into the store to sell a ring. He was respectful when I told…read morehim I planned on getting a few quotes. I ultimately decided to sell the ring at his store after visiting some others. The process was fast and easy. I'm thankful to Jack for the pleasant experience, and I highly recommend his business!

I brought in **36.8 grams of 14K gold scrap** and was paid **$2,070** total…read more After getting home and recalculating everything, I realized the payout was extremely low compared to the estimated melt value at the time, which was around **$3,264**. That means approximately **36.6%** of the value was kept. For people who may not know: * A very fair/refiner-level buyer often keeps around **10% or less** * A decent local gold buyer usually keeps around **10-20%** * Keeping over **35%** is extremely high I do want to be fair and say this was partly my mistake because I should have slowed down and double-checked everything before agreeing. I had calculated my gold beforehand, but once the pieces started getting separated, weighed individually, and moved around during testing, I got confused and didn't stop to fully redo the math in the moment. It wasn't until I got home and sat down with the numbers that I realized how far off the payout actually was. At the same time, this is also why I personally would not return. An honest buyer who is trying to build trust and long-term customers usually does not let someone walk out with this large of a gap without at least explaining the percentages more clearly or offering something closer to a fair market payout. I'm posting this mainly as a warning for others: if you're selling gold, especially larger amounts of scrap gold, know the approximate melt value beforehand, take your time, and get multiple quotes before agreeing to anything.

Where do I begin?! Armando Lozano is a GEM of a human being. I did my due diligence researching…read morenatural diamonds for the better part of a year and a half before really committing to getting one. I decided to contact Armando seeing he has GIA credentials (anyone who has done their research knows this is the true standard of diamond certification). I called Armando out of the blue and he graciously took my call, and I gave him the specs of what I was looking for (while he was driving down to the jewelry district no less), and he arranged to meet with me two days later on a Sunday afternoon for over 3 hours. He tastefully presented me with 5 different diamonds he was able to obtain from the wholesalers, and let me decide what I liked for myself before even showing me the price. He did not upsell me on the most expensive one, which was classy and appreciated. The best part after seeing the prices...he was not overcharging. I ended up going with a natural 2 carat round diamond (D color, VVS2), which was too good to pass up. The price was well within reason compared to even the best of online retailers. Armando met with me several times and kept in constant communication about the design, including the welder who put the diamond together. My fiancée and I are still in shock how beautiful the diamond turned out. I am blessed to have Armando make this such an easy, yet very personalized experience. I am so grateful to have found Armando, who is genuinely a good human being who cares about people and the bespoke experience of choosing a diamond. I look forward to pairing the engagement ring with a wedding band. I am going to even bring my Tag Heuer in for much needed maintenance (he does it all!). God bless and thank you Armando Lozano - friend and customer for life!

Wow ! this is so kind of you guys Very fun to see all the…read morehappy winners and customers today. GREAT AND GENEROUS IDEA actually everyone won today with your sale prices - I'll be seeing you again for something I hope is still there .... THANK YOU both for being amazing neighbors while I was opening the flower shop years back. Always happy smiling faces to greet everyone. Thank you both for the beautiful butterfly necklace. Westlake will miss you ! Happy Retirement! Jan ( the florist )