I have lived here for 4 years since Aug of 2020. Each year the service and community continues to decline. The public areas are filled with pet waste since there is no enforcement for clean up. The pool is often closed because there are unauthorized guests who bring in glassware and have it break It is a mediocre place to live read more

First class team members await to assist you. Melanie and Clinton were excellent. Clinton is who we worked with and he was responsive, timely, answered questions with great clarity and provided supporting information as requested and proactively. Property is very nice and part of Headwaters, a premier development in Dripping Springs. If searching for an apartment, you must check this place out. read more

I lived here for a few years. Community is lovely, mostly families. The office staff are very nice and easy to get ahold of. My A/c went out on a Friday at like 4pm last summer and 10 minutes after I submitted a work ticket it was fixed. I traveled a lot for work and never worried about leaving my apartment for weeks at a time. I had a service truck filled to the brim with tools and it was never touched. read more

The community is well-kept and quiet. We are building while living here, and they are very accommodating with different lease options. The neighbors are very friendly with kids playing around. The facilities are perfect for the size of the community. I'm really glad we found this place. read more

When I first moved into my apartment at the beginning of January, it had not been properly made ready. Toilets and showers were dirty. Cabinets were not cleaned and the exhaust fan in the kitchen was filthy. The apartment did not appear to have been primed or repainted, and there was a terrible, lingering smoke odor in the apartment. I did not raise complaints about the lack of make ready because I was in the middle of relocating and was happy to have found someplace to live, and I initially hoped the smell would dissipate once my belongings were in the apartment, but that has not happened. Since moving into the apartment I have had several friends and colleagues ask, while away from the apartment, whether I started smoking. When I travel and arrive at a destination, upon opening my luggage the smoke smell from the apartment wafts out of my bags. I first made management aware of the need for remediation regarding the smell in apartment on February 18, 2022; I sent an email asking for permission to have the duct work professionally cleaned at my own expense to attempt to resolve the smoke smell. Instead, I was told an ozone machine could be placed in the apartment but that I would have to vacate for 24 hours. On March 16, 2022, I requested the machine be placed in the apartment while I was away on business, And on March 18, 2022, I sent a confirmation email and also informed management that the AC system needed inspection because my air filter was exceedingly dirty after only eleven days' use. Taking a short step back, on February 25, 2022, I contacted emergency maintenance due to a water leak in my bathroom. They re-caulked the tub/shower in hope it would resolve the issue. Weeks later the leak appeared again so I requested it be repaired while they ozone machine was working in the apartment. Now, rather than returning to a clean, fresh smelling apartment when I returned home on March 25, 2022, I once again walked into an ashtray upon returning home and discovered the bathroom water leak was not fixed. On March 28, 2022, I sent management an email informing them the leak was still present and that the ozone machine did not resolve the issue with the smell of the apartment. On March 29, 2022, management emailed me stating "Our Maintenance man when he came in, he smelled that candles were lit but then blown out but not tobacco smoke. Candles would also be the cause of the color on the filter, as candle wax and soot will deposit on surfaces in the apartment when lit and blown out. This also could be the cause for the color change on the air filter, and then when the AC/Heat is run, it would circulate the odor. With the nice weather we are supposed to have later this week and weekend, you can try to air out the apartment by having the windows open when you are home, and possibly use/lit fewer candles. And let us know if it changes. The maintenance man, each time he had to reset the ozone machine, checked your toilet, no leak, along with the shower and there was no moisture. Please make sure your shower curtain is closed all the way." On April 21st, I sent an email to management to inform them that the toilet was still leaking, the leak by the shower has not yet been resolved and that there has been no improvement with the smoke odor. I asked what other options were there to remedy the odor. On April 22nd, maintenance came to the apartment. He said he repaired the toilet, he advised that there were no pipes along the shower wall and offered no other remedies. I asked if he could open the wall to see where the water was coming from, he said I needed to contact the office. As far as the smoke odor, I asked what other options were there, again, I was referred to the office. On April 25th, I sent an email to management letting them know the shower leak was still present and referencing the lease contract. Paragraph 31.2. states that a tenant may possibly terminate the lease and exercise other remedies under Texas Property Code Sec. 92.056. Texas Property Code Sec. 92.056 defines the reasonable time period as seven days. At this point I have had an active leak for 2 Months. I have been patient in hopes management would take my concerns seriously as smoke inhalation and moisture intrusion are not acceptable living conditions, unfortunately that wasn't the case. On May 2nd, I met with the Regional Manager. I was returning from a work trip, and I asked her to meet me at my apartment so she can witness the odor I walk into every day. She had the audacity to tell me that she could only smell sheetrock and concrete and the odor could be a result of my belongings. I had to move most of my items into storage because I sold my home. My storage unit smells nothing like this. This awful stench has permeated everything that I have moved into this apartment. read more

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We lived here for over two years. The previous management people were a lot better than the current one. We were quiet tenants, never caused any issues and always paid rent on time. We moved out recently and left the apartment cleaner than when we moved in and in great shape. We asked several times about paint so we could fix some holes and paint over it. They gave us the wrong paint type and after spending over $100 in paint and supplies the office manager Barbara told my husband not to worry about it so we didn't. Now we got our final bill and they're charging us over $400 to paint the apartment, so make sure you get everything in writing from them because they will lie in your face. They used to have waiting lists for this place from people wanting to move in and now they have so many empty apartments and is probably because the outrageous rent prices and because new management is the absolute worst. Be careful before moving and get everything in writing from them because they will take your money. read more