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    THE RIDE-VTS

    2.4 (8 reviews)
    Closed 8:30 am - 5:00 pm

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    9 years ago

    Horrible. They were 2 hours late and I not only missed my first class, but my appointment with one of my teachers as well.

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    TRUSTED RIDE TAXI and LIMO

    TRUSTED RIDE TAXI and LIMO

    4.2(10 reviews)
    0.7 mi

    Answered my initial call within 2 rings. Came about 10 minutes early. Clean car, courteous driver…read more Got to the airport with plenty of time to spare. Would use them again in a heartbeat.

    I called for a quote but for some reason it was processed as an order. When I called to find out…read morethe cost for the upcoming trip, I was told by Joseph that he would have to call me back to give me a definite quote, because he was driving. He did say it would be around $50. I asked him what he needed if I decided to use service. He said that he needed payment info and to fine tune the instructions. I said I would keep it in mind and hung up. No money was exchanged and no confirmation was sent out. Since I did not receive a good vibe from him, I hired another company. The day of the pick up, he showed up anyway. My employer got in the car thinking it was the reputable company I hired, not Trusted Ride. When the ride was over he asked my boss for payment. My employer was confused as he thought the trip was prepaid. My employer called to let me know what was going on. I spoke with Joseph and told him that I did not hire him, the ride should have never happened and that any instructions would be considered cancelled since nothing was completed. He started yelling and arguing with me. Bottom line, he swooped in and stole the paid trip from another company. It was very shady and I will NOT use this service again. Future customers, be aware.

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    Waltham Taxi - walthamtaxi.com

    Waltham Taxi

    1.4(16 reviews)
    0.5 mi

    Today, Waltham Taxi saved me from myself. Silly me completely missed my alarm this morning and woke…read moreup in Waltham with LITERALLY 90 minutes until my flight from Logan was scheduled to depart. I hastily gathered my things and called a cab which arrived in 10 minutes, as promised. Told my cab driver, a very nice gentleman, that my flight was in about an hour and ten minutes from that time and he said "No problem, I'll get you there in 30." AND HE DID. He even had the foresight to swipe my credit card as we were approaching my terminal so that I wouldn't have to waste time after we'd stopped at the door. And in case anyone's wondering, I made my flight. I realize this may be a small business and not always as reliable as cab companies with greater resources, but man did my Waltham Taxi deliver. I will definitely use them again.

    So bad. So, so bad. Can I give no stars??…read more Confirmed address twice with dispatcher when I scheduled my pickup to go to the airport today, stressing several times I was going *to the airport* and that I could not be late. Asked them to call my cell phone when they arrived at my office building. Ten minutes after they were supposed to pick me up, when I'd been standing in the rain for five, I called them to find out where my taxi was. Turns out, it was sitting in front of a house somewhere (I'd mentioned my office building several times), and hadn't called. When I corrected the address - again - with the dispatcher, he *yelled* at me "He's coming!" and hung up. Nope. I'm now sitting in the backseat, 18 minutes late, and the car is disgusting and reeks of pee and the driver won't roll the windows up (though with this smell, I don't want him to). I am horrified that I've called this taxi service numerous times for clients and consultants for my work, and given the number to friends who aren't local. What's more nope than nope? Because, that. Also, just noticed there's no credit card machine, and when I inquired he said "Cash. Or we have to call it in." Whatever that means. Nooooope. Never ever ever ever EVER again.

    THE RIDE-VTS - taxis - Updated May 2026

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