Our driver, Troy was friendly and engaging. He took the time to make sure our experience was excellent and fun. Thank you, Troy.

As usual, outstanding personalized service. I would not trust my family or myself to another driver service. Gary, my driver, was punctual, personable, and had excellent attention to detail! Most importantly, my safety was his priority. I had a medical procedure, and from pick until drop off at home, Gary never left my side. Thanks to Gary and Chris! See you soon! read more

We used the party bus for my husband's bachelor party, the Lincoln to pick up the girls the morning of the wedding, and the shuttles to pick up guests for the wedding. Both of the drivers were so friendly and outgoing and helpful and prompt! The rides are so clean and cool and the buses are equipped with big TVs and little fridges and a table. Kris responded to all of my emails and phone calls right away. A few changes were made throughout the wedding planning process and he helped me make the right decisions and was so kind and flexible and the prices are the lowest I found anywhere else for this kind of amazing service. I found that most transportation services have many requirements, where The Ride will tailor to your needs. Prompt, friendly, responsive, flexible, clean, and fair prices. What more could you ask for? We will definitely be using these services again!! read more

Took a trip on this bus for a Cleveland Browns game to tailgate. Had a great time so decided to book again for a Cincinnati Bengals game on November 26th. The driver of the bus helped me load items that we would be using throughout the day, including a crockpot and toaster, as well as coolers and other items. A few miles into the trip, I plugged in a toaster, and we lost all power in the back of the bus. We had no TVs, no lights, and no heat. The driver pulled off the side of the freeway to see if he could fix what we all potentially thought was a blown fuse. He was unsure what to do and we decided to proceed with our trip thinking surely this company would somehow either instruct the driver on how to fix the problem or send a repairman to fix the problem. When we got to the game we were unable to use the exterior TVs, speakers, or awning to shelter us from the little bit of rain we had during the game. Again when we returned back to Columbus, we had no heat, no TVs, and no lights. Glad I brought blankets. When we arrived back home, we were told by the driver we would be contacted by the owner. The owner reached out three days after our trip and to say he was sorry that we had problems during our trip but we were not supposed to plug-in small appliances, and that the outlets were only for things like computers and cell phones. Nowhere on this bus is there any signage instructing that. This area is also set up as a counter space above a refrigerator and trashcan with cut outs for things like bottles and such. In addition, as I mentioned earlier, the driver helped me carry the crockpot and toaster on the van so that seems like a really good opportunity to perhaps mention that these things could not be plugged in during our trip. Sadly, the owner has not offered to discount any portion of our trip. Unfortunately, I will not be able to use their services nor recommend them to anyone else based on this experience. I suggest looking to other vendors if you want customer service especially for you brides out there. Nothing would ruin a wedding day more than having power go out in a bus when it's 40 degrees outside and your bridal party is trying to stay warm. Terribly disappointed. read more

WOW! What a great service. We were referred the The Ride by a friend and it was perfect. I hired a driver for my husband's surprise birthday night. They picked us up (6 adults) at home, took us downtown to dinner and then back to the Funny Bone at Easton. BJ was a very courteous driver and our friends were so impressed. It was nice knowing no one had to drive and we made it to our destinations on time! THANK YOU SO MUCH! We WILL be using this service again! read more

I used THE RIDE's Tailgate Service for the Buckeye Country Super Fest. Their team had our tailgate area, including private porta-john completely set-up prior to picking myself and guests up to head to the concert. We stepped off the bus into our tailgate area with shade tent, cold beverages, grill ready to cook, table set-up with our food, condiments, and utensils, 60" flat screen and sound set-up for outside viewing and listening to our music. Following the concert, they had the tailgate area completely torn down and stowed and had everything set-up inside the bus for us to enjoy the ride home. Their service is top-notch and crew extremely professional. If you haven't used THE RIDE for a tailgate already,I HIGHLY RECOMMEND IT! read more