Loved it Kieran was very professional & his talent surpassed my expectations. Very happy with the…read moreink & quality of work

I went here for my first major tattoo and what an experience. Both artists Arley and Kieran are…read moreamazing and do exceptional work. World class both of them. It's also nice to see they have amazing chemistry together. The 'assistant' (Kieran's fiancee) Sarah is so polite and will answer any questions you have. Just don't expect a walk in, although available if there's a cancellation it's rare. They usually book a month or more in advance, obviously because they are known as the best place in town. Orilliia's hidden gem.

Great staff, wonderful piercings. Would recommend this place to everyone looking.Got ears done…read moretwice also navel. Products first class.

My experience here was amazing. Hands down the cleanest tattoo shop i have even been in. The owner…read morewas very friendly and knowledgeable im in love with the work he did on my tattoo and my piercings. Id strongly reccomend anyone who wants a tattoo or piercings to come check it out :)

Been going there over 10 years and never disappointed. will only go to Sharon as I love her style…read morein the tats i get. reasonably priced considering the skill .but If you want a good size tat expect to spend some cash.

I was a walk in customer, the owners are very respectful and friendly. The husband did my tattoo…read moreand it turned out amazing, he was very patient while I picked out what size and font I wanted the letters. He was social during the tattooing keeping me occupied from the pain. I stayed and talked with the owners for a while, they are very friendly very professional. I would highly recommend this place and I wish I went to them for the first tattoo! They have been doing this for a very long time and know what they are doing, the advice for the aftercare of my tattoos was great, tattoos healed up nicely. thank you!

I'm going for my third time Andrew never disappoints he does amazing work and worth the wait .read more

I went getting my second/third tattoo and had a great experience! The store was very clean. All the…read moreartists were friendly and engaging! Would recommend 110% :) also everyone is so talented there!

Lingering Ink is under new management now which a lot of people don't know…read more They are so helpful! I called for new piercing jewellery and they got back to me so quickly and tried to cover all basis to help me. Professional, friendly, and clean environment. I would recommend to anyone to do in and check them out.

It was my first tattoo at 58 .The black haired good looking girl did my 3 dragons,she was very good…read more sorry I can remember her name,but the experience was awesome and I will be back for another one,only by her.MIKE.R

customer service:…read more backstory, i was asking an artist about the removal of the second skin and how sometimes they are sticky residue afterwards (which I called about on my back). I spoke to a gentleman named Travis. and he was more than helpful and asking other artists around the shop on my behalf to give me steps to remove it. definitely helped me out. wish i had him as my artist, he was very kind and a patient.

I have gotten 6 tattoos here so far done by Helena, very happy with all the professional work!…read moreStaff is always nice and accommodating and you can see everyone loves their job and is having fun. Great music, very comfortable and clean shop. Would definitely recommend them to anyone who wants to have an excellent experience.

I got my first tattoo ever..an actual life size paw print of my dog that passed away with her name…read more Brian did it. I just wish I went with my friend that had to work instead of the one I went with. It was a strained atmosphere because I think the one that went with me didn't want to go. Next time I go, I will go with my origional friend...then it will be like a party. Yes...there will be a next time..I know know why people can't stop at one. BTY..I am female and over 50 :)

I got my nose pierced here and the guy was super nice and did a great job, I've never had any…read moreissues with the piercing and the jewelry is good quality unlike some places that charge so much for cheap jewelry. I've never gotten a tattoo here so I can't speak for that but my piercing experience was great especially compared to other places around.

Re: Steel N Ink WATERLOO…read more RUN AWAY FROM THIS STUDIO! Billing practices are highly questionable! Staff will quote one price and you could be charged something completely different and arbitrary! There is zero flexibility with respect to compromise and/or customer satisfaction. I was quoted $180 for the work I inquired about and was subsequently charged $360 plus tax. They refuse to problem-solve over the phone (i.e., Sarah Taylor) and prefer to play on the defensive, rather than acknowledge miscommunication. Highly disappointing. Sarah suggested that she prefers emailing so they can better track the complaint process - a perfect avoidance tactic and signs of questionable leadership. All in all, this shop is seemingly more interested in the bottom line, rather than offering accurate and clear information (either over the phone, on their website, or via email). I am happy to share my email communications with anyone contemplating using this shop for their next tattoo. RUN AWAY AND RUN FAST! #SteelNInk