customer service:…read more backstory, i was asking an artist about the removal of the second skin and how sometimes they are sticky residue afterwards (which I called about on my back). I spoke to a gentleman named Travis. and he was more than helpful and asking other artists around the shop on my behalf to give me steps to remove it. definitely helped me out. wish i had him as my artist, he was very kind and a patient.

I have gotten 6 tattoos here so far done by Helena, very happy with all the professional work!…read moreStaff is always nice and accommodating and you can see everyone loves their job and is having fun. Great music, very comfortable and clean shop. Would definitely recommend them to anyone who wants to have an excellent experience.

Great experience from start to finish. Dropped in unannounced and they fit me in. 'Rabbit' the…read moreapprentice was cool and informative. Checked my pic's offered advice and scheduled me for later in the afternoon. Terry received me at 4 and set up shop. Had great chair-side manner and made me (and my wife) feel comfortable. He was a good guy and had a very light hand....didn't hurt much at all. He even let me use his phone charger while we worked! Rabbit came back and checked up on us also and chatted us up a bit more. 30 min in the chair and done. Tatt looks great ..... and feels good this morning. Just touched it for the first time, I can barely feel it, my skin isn't even raised. Colour looks great. I'm very happy. Would recommend the shop and both of the men that I dealt with. True pros! Thx Gents!

My boyfriend was over charged for his tattoo. It was quoted at $350, mins you he had already paid…read morehis deposit 2 weeks prior, so the total should have only been $300 plus taxes, but they had added his already paid deposit into his total and somehow by the end of everything he had to pay $395 (which they had added extra plus the deposit which was already paid as stated prior) After the deposit and the final payment the total amount was $451. Then when he told them the deposit was already paid they still made him pay the $395. So very unimpressed and feeling super angry.

Had an appt oct 25 for two pieces. As I've had done before at other tatt shops, I put a deposit,…read morebooked my appt and gave the artist an idea of what I wanted. Normally a professional artist would send ideas before the appt, so that the customer can approve or voice their opinion prior to the appt. I did not hear from him and when I showed up the day of, he only then started the sketch. I didn't agree with what he had. I had one simple lettering tattoo done that day, and have still waited for the artist to get back to me. Through one email he stated he's busy with other people's sketches who have appts booked. Mine was booked from oct 25 and he has failed to work on mine despite still having a deposit. I've asked and he won't refund my deposit and doesn't seem to want to work something out as far as doing the tatt I have a deposit in for. Very unprofessional, fraudulent at best.

Kathy does the best work, bar none. Her talent is off the…read morecharts. Her eye for detail is surreal. Kathy is very skilled, talented, professional and amazing in transforming my dreams and thoughts into a reality on my skin!

I was a tattoo virgin...I loved my first Tattoo from Kesley so much we have been trying to schedule…read morereturn...covid closures and slow downs suck! Not the stores or Kesley's fault at all! I have issues hearing as well and it's hard to hear on a cell to make an appointment!!! Sorry guys we will get an appointment! You made my first a great first!

Booked in advanced...waited for a some drawings before returning after leaving a deposit....never…read moregot any, not even up until the day of appointment. Decided Kelsey was very unprofessional and decided not to rebook. Lost my deposit, but based on her unprofessional attitude I knew it was best not to rebook.

Re: Steel N Ink WATERLOO…read more RUN AWAY FROM THIS STUDIO! Billing practices are highly questionable! Staff will quote one price and you could be charged something completely different and arbitrary! There is zero flexibility with respect to compromise and/or customer satisfaction. I was quoted $180 for the work I inquired about and was subsequently charged $360 plus tax. They refuse to problem-solve over the phone (i.e., Sarah Taylor) and prefer to play on the defensive, rather than acknowledge miscommunication. Highly disappointing. Sarah suggested that she prefers emailing so they can better track the complaint process - a perfect avoidance tactic and signs of questionable leadership. All in all, this shop is seemingly more interested in the bottom line, rather than offering accurate and clear information (either over the phone, on their website, or via email). I am happy to share my email communications with anyone contemplating using this shop for their next tattoo. RUN AWAY AND RUN FAST! #SteelNInk

I got my nose pierced here and the guy was super nice and did a great job, I've never had any…read moreissues with the piercing and the jewelry is good quality unlike some places that charge so much for cheap jewelry. I've never gotten a tattoo here so I can't speak for that but my piercing experience was great especially compared to other places around.

I'm going for my third time Andrew never disappoints he does amazing work and worth the wait .read more

I went getting my second/third tattoo and had a great experience! The store was very clean. All the…read moreartists were friendly and engaging! Would recommend 110% :) also everyone is so talented there!

Great artist, very clean and professional, and did I say great artist yet?read more

From the owner: Looking for a highly regarded Barrie, ON Tattoo Shop? Come by Living Canvas Tattoos, Art &…read morePhotography - by Zilah Kane for the best custom tattoos in the area. Our creative tattoo artist is committed to transferring your ideas perfectly.