The Quest Clark Hotel is located in Pampanga, Philippines and is a hotel + conference center. I stayed here for the first part of my Philippines trip and was impressed with the large venue as well as the friendly , attentive service. I arranged my airport pickup through the hotel from Clark International Airport. Airport transfer costs 900 Philippines Pesos or $15 for about a 15 minute ride. While it is pricier than getting a Grub (Philippine's version of uber), it was convenient and hassle free. The hotel's location is very convenient. In addition to being 15 minutes away from the airport, it is is also about 10 minutes from SM City Clark- one of Pampanga's largest shopping malls. Beyond its proximity to shopping, I also liked that there was plenty of space to walk around and explore. They've got a huge fitness center and pool. They also have a various eateries within the restaurant including a buffet and a nice steakhouse. I stayed in one of their Deluxe Rooms. Overall the room was clean and decently sized but did feel a bit outdated. I was surprise it didn't even have a hairdryer in the room. While it was comfortable enough, the hotel room just didn't feel as modern as other places I stayed at on my trip. Although the room was not necessarily the best, I can say this hotel made up for it with their great service. The folks here are friendly and helpful. I had a super early morning flight to Bohol and which meant I would miss my complimentary breakfast buffet. They offered instead to pack my breakfast and they had it ready for me with a nice hot cup of coffee at 3:30am! It was above and beyond and I am grateful. When my Grub driver ran late, the hotel also came to the rescue with arranging a last minute shuttle ride to the airport at 4am. This great service really stood out for me. Overall, while the rooms felt slightly dated, I did feel Quest Clark Hotel delivered where it mattered most - in friendly customer service. I am happy with my stay here! read more

See all

This review is specifically for the large villa that we stayed in. The villa was beautiful and the service was excellent. When an issue arose, it was dealt with expediency. The villa looks better in real life than what my pictures can show. One note of caution is the use of clean,clear glass doors in the bathroom areas. It's best to keep these doors open at all times to avoid reenacting the famous bug hitting windshield move, especially while moving about in the middle of the night. The blinds are remote controlled, as we discovered while working the tv. Keep an eye out for the white remote control. The hotel staff brings cookies every night, which were tasty. The water from the machine in the room is safe for foreigners like me to drink. The villa has its own security/ assistant, who takes post at the front door, where cameras are also posted. With the beautiful setting and service, you can't help but feel like a real VIP, even if you aren't. If you need anything, it's just a quick call away. read more

See all