Not the Marriott Experience I Expected…read more Stayed at Marriott Clark for the first time and honestly, it didn't live up to the brand's usual standards. * The bed had a weird, musty smell. * The shower was a mess poor drainage meant water spilled all over the bathroom floor. We had to lay down towels just to keep it from flooding. * Water temperature kept jumping one second cold, the next scalding. * Breakfast was a letdown too. The salmon looked pale, and overall the food didn't taste fresh. Only plus? It's connected to the casino and really close to the airport. Super convenient if you're flying in or out. But for the price and the Marriott name, I expected way better. Next time, I'm booking Swissôtel next door.

One of the nicest Marriott properties in Asia. I cannot speak highly enough for the friendly staff,…read moreclean and updated facilities and when it comes to on-site meals... This property offers amazing breakfast lunch, and dinners that are prepared by true chefs.

My wife's close friends picked us up from the airport and arranged a night stay for us. Since they…read morehad already eaten, they kindly ordered food for us to enjoy while we rested. The pork Sinigang, pancit, and lechon Kawali were absolutely delicious and hit the spot. The next morning, we had a breakfast buffet before checking out and everything was just as tasty. The staff provided excellent service throughout our stay. Highly recommended if you're in the area and looking for a place to stay.

There's one positive thing that we can attribute to the effects of the pandemic: service staff here…read moreat the Oasis hotel are so very grateful for their customers coming back after the lockdown. I felt like a princess having all my whims and wishes taken care of with a smile and a positive attitude. When you arrive at the subdivision gate, the guard will greet you: tell them you are here to check in (masks are still mandatory). From the gate, you'll follow the one way arrows painted on the road, stay to your left and you'll see the hotel on your left. The porters will gladly handle all your luggage even though they're short and slight of build: we had three big balikbayan boxes, one person even carried it on his shoulders! Please be generous with the tips because they do work extra hard, and are so very polite: doors held open and greetings of "Morning/afternoon ma'am/sir may I help you?" everywhere you go. I tend to ask A LOT of questions; but the staff gladly answered them all. Their rooms are large, roomy and clean, with a sitting room, and a king size bed with a firm mattress. My husband enjoyed their hot shower, because we don't have hot running water where we live. Ah, the simple pleasures in life! They have 110 and 220 outlets, a fridge, small mini-bar and free WiFi. It's good to know that they have generators on standby for the occasional brown out (blackout). COMPLIMENTARY BREAKFAST AT MARANAO GRILL (between the reception desk and pool) - longganisa tiny but yummy. They're sweet so make sure to dip it in their vinegar then eat with the eggs and garlic rice. - refillable brewed coffee is good - orange juice - tastes more like orange drink. - bread is made in house and served with real butter from New Zealand (you need to ask for the jam). - fresh fruit I was always the first to arrive at 6am, so I had my own personal waiter for 30 whole minutes. Eating by myself in peace and quiet, listening to the relaxing background music was a little piece of heaven for this super busy gal *cleansing breath in...........and out* They have a small gym next to the linen station (towels available here for the pool and the gym). You can also talk a nice, leisurely walk around the quiet subdivision that surrounds the hotel grounds; there's lots of kitties to play with. Please read this as 4.5. I took off half a star for the little details: closet door & front door that sticks open, landscaping that needs just a little bit more care (you might not notice if you don't garden), no outdoor patio umbrellas near the pool, water hoses lying around for days, no microwave, etc. I rounded up for the top quality care we received from the hard-working and lovely staff.

If an old school 5 star hotel had a baby with the Players Club, what would it look like? THE ABC…read moreHOTEL. This has got to be the best hotel I have stayed at in the world. For me it would be the only reason to stay in Angeles besides maybe having some great Pampangan Food. So what aspects make it great? Pool areas: there is an unbelievable amount of pool area both on the ground floor and in the Aqua Beach Club. So big that social distancing would not be a problem in the pool. There's games that can be played like water basketball and other water games. Drinks can be served at any part of the pool. During the hot humid weather, these pools are an oasis to stay cool. Rooms: the rooms are huge and can hold at least 10 to 12 people for a party. The shower is the best shower I've ever had, it feels like a full body massage. The rooms are sound proof with speakers that hit ridiculously high decimal levels if you are into that. Bed is comfortable. The living room area is cozy and the walls are covered in velvet. I used the giant hot tub every night to relax. There's a large bar area with six stools and a stripper pole that I never used but I'm sure there are some folks that could make use of it. These rooms are worth every penny. Staff: the staff really friendly and provided exceptional service in every department, front desk, pool staff, waiters, front door and security staff, all were top notch. Food: the food and drinks were excellent. And relatively reasonably priced considering it's a five star hotel. This isn't really a family friendly hotel. Like I mentioned at the start, this is the players club if it was a hotel. It's meant for single men. Even though women would also have a good time as well. One of the best hotels I've stayed at.

ABC Hotel is possibly the best hotel you can stay in when visiting Pampanga. Yes, it is more…read moreexpensive than the other hotels in the area but it's so worth it. From the moment you walk through the doors, the service is absolutely amazing. Everything is in the details, and ABC exceeded my expectations about this hotel. This is a safe hotel and the staff will take care of you. Security in the lobby, safety deposit boxes in your room, security walking around the hotel. Some people check in and never leave. The pools are really cool and cleaned all the time. Food was simply amazing and worth the price. The rooms are big and comfortable and cleaned every day. The rooftop bar and pool area is a great place to chill day and night. At night, the pool deck converts to one of the best bars and experiences in Pampanga. ABC Hotel will be the only hotel I stay at when visiting Pampanga.

Really nicely built place and staff were over the top with our requests and service. Room was…read moredecorated for our anniversary by Aldy and Mike and was more than what we were expecting Will be back here for sure.

I stayed here to quarantine for 48 hours. The room is small but clean. I wish I splurged for a…read moresuite since 48 hours in a less than 30sqm space with barely any room to walk is miserable. Over all, amenities were great. I knocked off one star because of all the new construction. The smell has gone in the vents and my room smelled like mildew and cement.

Having a hotel and casino in all under one place is always so much fun and convenient the rooms are…read morevery well appointed and it's very spacious as well to check in process was very easy and they have very good service this is located very conveniently at the Clark Air Force Base area and close to a lot of great restaurants

It was a decent hotel that I would classify as a 3-star versus a 4-star, as listed. The staff was…read morenice and always greeted us when coming and going from building to building. One issue that I had was that the laundry, which was included with the stay, was not picked up on 2 of the 3 days it was utilized. then I had to ask for the last two days before checking out, and you could tell they rush-washed them. I'm not sure what was going on, but you would expect more from a hotel that charges that much a night. The breakfast area was okay but nothing impressive. I would classify it as overpriced for the buffet style of food, which was more about quantity than quality.

The hotel ask for security deposit of 2000 pesos per night. So at the check in counter, she asked…read morefor the security deposit of 4000 pesos. I gave her the cash of 4k, and she also asked for a credit card, not sure what it was for. So I handed her the credit too. And she gave me a receipt for 4k, and I thought that was the receipt for the cash I gave her. Didn't realized that she charge the 4k on the credit card and the receipt was for the card not the cash. So when I checked out, handed them the receipt and asked for my cash back. they told me that was for the card holding deposit which they will reverse so as not to charge my credit card/. And they asked for the cash receipt , but since I did not get one and assumed that the receipt I received was for the cash. They checked their video and was told that I did not gave her cash but only the credit card. Be careful with these hotel staff, of their modus operandi.

Nice hotel for the area, pretty facade outside. Rooms are spacious, but a little dated. Will deduct…read morea star for cleanliness: some stains on furniture, light mold on the shower curtain -- nothing horrifying, yet notable. Saw some families staying here also, as the rooms are a good value. The rooftop restaurant is very nice and worth dining upstairs for the views.

Aside from rather abysmal Wi-Fi signal on 9th floor, and poor plumbing insulation (you really need…read moreto run hot water few minutes, to get anything other than a cold shower... if you wake up among the first) ... the hotel is a very good accommodation. I substract one star for two reasons: Firstly, the cost of the room, considering the above and secondly, because the roof deck restaurant is notably lacking... No matter what dish with fries you order, they're chronically undercooked, toasts appear to be prepared on a hot plate, with olive oil and a lot of salt (and served on top of soggy undercooked fries, of course). The Filipino dishes from the menu you will likely finish (decent, but you can get cheaper and a lot better elsewhere)... Other potions were rather unfortunate displays in various ways. Nevertheless, a positive overall experience, and I might just as well book a room here the next time I visit Angeles City.

It's easy to see that in its day this was a great hotel and resort. Unfortunately that day is well…read morepast. The old lady had not aged gracefully. Old, tired, and well worn; not the grand dame other classic properties become. None the less, the staff tries hard and the hotel is comfortable if you can overlook the age, damage and imperfection. Restaurant is OK and fine for breakfast, beyond that average at best.

Our first Holiday Inn (Clark) stay was during the Hot Air Balloon Fiesta in Clark Pampanga. I had…read moreto research online on what hotels are good and if they have rooms available since we're not the only ones who are planning to stay there a few days for the event, a lot of hotels were booked. I wanted a place that's relatively near so we could go back and forth easily, somewhere safe and of course somewhere we'd be comfortable in. The prices are fair and like most hotels they have promos at certain times of the year, and discounts in you're a member. I applied though I think my card got lost in the mail. I was expecting a regular room like a queen size bed and a comfort room but it was that and another room of the same size for entertainment and whatnot. I'd say it was a steal! I can't remember how much exactly that room was, probably 7k-8k which is not bad, right? and considering it's Holiday Inn. You can opt to be a member when you check in and it's for free, rack up those points and discounts.

Attended an event in one of their banquet rooms. When we drove in I was looking for something to…read morephotograph but there wasn't anything that caught my eye. The outside wasn't very attention grabbing like other casino hotels that I've been to nor seen: very underwhelming. There was nothing much in the way of landscaping neither. The outdoor parking lot doesn't have large trees to shade your car, so be aware if you're there during the daytime: your car will turn into an oven. They do have valet services available. You walk through a metal detector when you enter, but at least security personnel are nice and non threatening. I didn't interact with any of the front desk staff because there were directional signs out. They do have free WiFi; but you'll need a password. The banquet room that we were in was very plain in the way of decor. They did have a raised stage with a large projector screen and some simple colored lights. The linens on the tables were simple and so were the plates, glassware and silverware. The buffet tables were well stocked and replenished quickly except for the appetizers. There was only one server at the buffet table so many of us had to help ourselves. Waiters did the minimal, nothing stood out about the service. Food was barely warm, guess they forgot to light up the heating element under the food warmers. Usually in the case of buffets, I find A LOT of over cooked mediocre food; but I was surprised to find some soft rolls served with real butter, decent salad with vinaigrette dressing, decent rotisserie chicken, and delicious creme brûlée. Afterwards, as a true Asian women, my friends and I were looking for spots to take pictures. Hmmmmm, there really wasn't a spot anywhere where we could take any memorable pictures: no gorgeous decor, no fountains, no sculptures nor beautiful artwork. I couldn't comment on the banquet room nor catering costs; but if you're looking for a gorgeous place to host an event, this isn't the place.

Worst experience. The buffet was not worth the price…read more The waiters had ZERO idea what they were doing. They had no idea how to pour or serve a simple Whiskey @ coke. Prices for gambling and drinks are ridiculous. The "security" were rude saying we couldn't go in because of flip flops but let others go in...WITH FLIP FLOPS ON! People walk around here pretentious AF. ACTING rich and a dress code that applies to only some. There is no convenience to this place No gift shop. Not kid friendly AT ALL. I would not recommend this place EVER!!!! Train your staff, courtesy and professionalism, especially for paying guests. Learn to serve the community, not those that pretend they have money and walk around with their noses up.