Cancel

    Open app

    Search

    Clark Marriott Hotel

    4.5 (16 reviews)
    Open Open 24 hours

    Clark Marriott Hotel Photos

    Recommended Reviews - Clark Marriott Hotel

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Dirty robe inside the closet. It looks like it's blood.
    Madeline D.

    Needs improvement on cleaning. Definitely lack of attention to details. The robe has blood stain. The closet has water leaking from the ceiling. The shower was not draining well.

    Rachel D.

    Beautiful place and excellent service. I went to visit some family members here in Philippines and couldn't have been happier of the service. located at Clark Roxas blvd connecting with Widus hotel and Swiss hotel as well as the casino. Marriott clark was so beautifully decorated on Christmas with the traditional philippine parole lights. It is so huge you would never be bored. Relax at the Quan Spa, have dinner at the Chinese restaurant Wu Xing inside the hotel. If you feel like gaming definitely go down to the casino as I did. Also since all three hotels are connected, you can just simply walk to the other two hotels if you want to check out a live show or just want to have dinner at a specific restaurant. Service at the hotel was spectacular. Everyone was so kind helpful and informative. I had never had to struggle with luggages. I was able to get Club lounge level access. All day they serve light snacks, breakfast, lunch and sweet late night cake bites and pastries. Everything was so delicious! Marriott Clark is truly wonderful!

    Scott T.

    If you factor in where it is actually located, the Clark Marriott is a veritable oasis and probably the closest thing to a true luxury hotel anywhere in Luzon north of Manila. The service is as good as it has any reason to be, and is the single biggest reason to stay here. Nearly everyone I interacted with was driven to ensure a pleasant and positive experience and some of them went way above and beyond that. There's a cultural baseline to this level of service and it's further honed here to a fairly sharp point, which was evident in everyone from the concierge to the staff at the M Club. There were some loose ends training-wise and occasionally some less professional staff (e.g. support staff at places like the pool bar etc), but that's an exception rather than the rule, and certainly everyone I met at the manager level and above was doing an amazing job. It should be mentioned that the staff are also working against a pretty significant disadvantage here, which is the actual infrastructure and construction of the hotel. Built in 2018, it still appears clean and modern at first glance. However, if you look closely, there are some real imperfections that keep the building itself from being world class, e.g. the water-stained surfaces near the bathtubs, the creaking and improperly-installed glass doors in the bathroom, the confusing and malfunctioning controls for the temperature and the lights, etc. But I can't hold these issues against the staff at the hotel, who are working so hard in spite of them. A good example - and this goes back to my point about the service - is when I complained to the front desk about a few issues I was having with my Junior Suite. The water temperature was swinging pretty dramatically between hot and cold. The toilet wasn't flushing properly. And I almost couldn't get out of my room because of a stuck lock. The front desk sent an engineering crew of three men up who told me they would adjust the lock after my stay since it would require taking it apart, and they were able to fix the toilet in minutes. However they couldn't find a way to make the water temperature consistent, as helpful as they were trying to be, and even after coming back a second time. So after a couple more uncomfortable showers, I eventually went down and spoke to Angelica, the duty manager. Her solution, which she offered without me having to push at all, was to immediately upgrade me to the Presidential Suite. It's the largest suite in the hotel and surely costs at least double what I paid for the Junior Suite. Needless to say, I was extremely pleased and went on to thoroughly enjoy the rest of my stay. Problem solved. There are some other unfortunate realities of Pampanga life that may intrude on your experience if you're unprepared for them, which again I won't hold against the hotel but thought I'd mention since you aren't insulated from them until you get well into the building and practically into the elevators: the cab drivers (every single one tried to trick me out of anywhere from a few to a few hundred pesos) have their cars checked for bombs when they enter the premises, and you are forced to walk through security every time you enter the lobby, even if you've just stepped outside for a moment. But again I assume this is not really something the hotel has much control over. There is also technically a "dress code" for the hotel but this seemed more like wishful thinking than anything else, especially as the hotel is strangely connected right to the casino next door. I highly recommend the complimentary breakfast, as the buffet at Goji is outstanding, if nothing else then for the variety. And you can also get breakfast at the M Club if you have lounge access, which is smaller but more private. Smoki Moto was hyped up to me as one of the best restaurants in Luzon and it was lackluster Korean food at best. But again, the service was so absolutely over-the-top in its earnestness that I had a great time. They are trying so hard up here it's incredible. In the end the best thing about the Clark Marriott is the people. Thank you Angelica for helping me from checkout, to my upgrade when switching rooms, to the gift and note that was sent up on my last night. July at the concierge for helping me via WhatsApp to book restaurant reservations. And finally Jonaz, who is the nicest guy in the whole hotel and who made me feel like family. The staff here are friendly, warm and hard-working, and that easily balanced out any awkwardness with the accommodations. If I were going to come back to the Philippines and planned to stay anywhere for fifty miles around Pampanga, it would be at this hotel, and I would make that reservation in a heartbeat.

    Ammie A.

    Stayed here a couole times in the past two months and it would be injustice not to give it a 5-star rating. The service was excellent! Coming from the US, I did not keep high expectations but was I glad to book a weeklong stay here. First impression does last from the cleanliness of the room, the food served in the dining areas and the customer service, were all impressively excellent. The staff on all shifts were courteous and helpful in so msny ways from transporting my luggage to the room and getting a GRAB ride to anywhere in the city. Very safe and secure. I was born & raised in AC and migrated to the US in the 90s. Happy to see that this city is booming with more business and tourists.

    Beautifully appointed room!

    See all

    Photo of Tina M.
    219
    205
    1125

    11 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    Review Highlights - Clark Marriott Hotel

    At the breakfast buffet, all staff were so nice and friendly, special thanks to Nuriel and the manager.

    Mentioned in 3 reviews

    Read more highlights

    Widus Hotel & Casino - Inside

    Widus Hotel & Casino

    (9 reviews)

    ₱₱₱

    It was a decent hotel that I would classify as a 3-star versus a 4-star, as listed. The staff was…read morenice and always greeted us when coming and going from building to building. One issue that I had was that the laundry, which was included with the stay, was not picked up on 2 of the 3 days it was utilized. then I had to ask for the last two days before checking out, and you could tell they rush-washed them. I'm not sure what was going on, but you would expect more from a hotel that charges that much a night. The breakfast area was okay but nothing impressive. I would classify it as overpriced for the buffet style of food, which was more about quantity than quality.

    The hotel ask for security deposit of 2000 pesos per night. So at the check in counter, she asked…read morefor the security deposit of 4000 pesos. I gave her the cash of 4k, and she also asked for a credit card, not sure what it was for. So I handed her the credit too. And she gave me a receipt for 4k, and I thought that was the receipt for the cash I gave her. Didn't realized that she charge the 4k on the credit card and the receipt was for the card not the cash. So when I checked out, handed them the receipt and asked for my cash back. they told me that was for the card holding deposit which they will reverse so as not to charge my credit card/. And they asked for the cash receipt , but since I did not get one and assumed that the receipt I received was for the cash. They checked their video and was told that I did not gave her cash but only the credit card. Be careful with these hotel staff, of their modus operandi.

    Oasis Hotel

    Oasis Hotel

    (2 reviews)

    My wife's close friends picked us up from the airport and arranged a night stay for us. Since they…read morehad already eaten, they kindly ordered food for us to enjoy while we rested. The pork Sinigang, pancit, and lechon Kawali were absolutely delicious and hit the spot. The next morning, we had a breakfast buffet before checking out and everything was just as tasty. The staff provided excellent service throughout our stay. Highly recommended if you're in the area and looking for a place to stay.

    There's one positive thing that we can attribute to the effects of the pandemic: service staff here…read moreat the Oasis hotel are so very grateful for their customers coming back after the lockdown. I felt like a princess having all my whims and wishes taken care of with a smile and a positive attitude. When you arrive at the subdivision gate, the guard will greet you: tell them you are here to check in (masks are still mandatory). From the gate, you'll follow the one way arrows painted on the road, stay to your left and you'll see the hotel on your left. The porters will gladly handle all your luggage even though they're short and slight of build: we had three big balikbayan boxes, one person even carried it on his shoulders! Please be generous with the tips because they do work extra hard, and are so very polite: doors held open and greetings of "Morning/afternoon ma'am/sir may I help you?" everywhere you go. I tend to ask A LOT of questions; but the staff gladly answered them all. Their rooms are large, roomy and clean, with a sitting room, and a king size bed with a firm mattress. My husband enjoyed their hot shower, because we don't have hot running water where we live. Ah, the simple pleasures in life! They have 110 and 220 outlets, a fridge, small mini-bar and free WiFi. It's good to know that they have generators on standby for the occasional brown out (blackout). COMPLIMENTARY BREAKFAST AT MARANAO GRILL (between the reception desk and pool) - longganisa tiny but yummy. They're sweet so make sure to dip it in their vinegar then eat with the eggs and garlic rice. - refillable brewed coffee is good - orange juice - tastes more like orange drink. - bread is made in house and served with real butter from New Zealand (you need to ask for the jam). - fresh fruit I was always the first to arrive at 6am, so I had my own personal waiter for 30 whole minutes. Eating by myself in peace and quiet, listening to the relaxing background music was a little piece of heaven for this super busy gal *cleansing breath in...........and out* They have a small gym next to the linen station (towels available here for the pool and the gym). You can also talk a nice, leisurely walk around the quiet subdivision that surrounds the hotel grounds; there's lots of kitties to play with. Please read this as 4.5. I took off half a star for the little details: closet door & front door that sticks open, landscaping that needs just a little bit more care (you might not notice if you don't garden), no outdoor patio umbrellas near the pool, water hoses lying around for days, no microwave, etc. I rounded up for the top quality care we received from the hard-working and lovely staff.

    Royce Hotel & Casino

    Royce Hotel & Casino

    (2 reviews)

    Attended an event in one of their banquet rooms. When we drove in I was looking for something to…read morephotograph but there wasn't anything that caught my eye. The outside wasn't very attention grabbing like other casino hotels that I've been to nor seen: very underwhelming. There was nothing much in the way of landscaping neither. The outdoor parking lot doesn't have large trees to shade your car, so be aware if you're there during the daytime: your car will turn into an oven. They do have valet services available. You walk through a metal detector when you enter, but at least security personnel are nice and non threatening. I didn't interact with any of the front desk staff because there were directional signs out. They do have free WiFi; but you'll need a password. The banquet room that we were in was very plain in the way of decor. They did have a raised stage with a large projector screen and some simple colored lights. The linens on the tables were simple and so were the plates, glassware and silverware. The buffet tables were well stocked and replenished quickly except for the appetizers. There was only one server at the buffet table so many of us had to help ourselves. Waiters did the minimal, nothing stood out about the service. Food was barely warm, guess they forgot to light up the heating element under the food warmers. Usually in the case of buffets, I find A LOT of over cooked mediocre food; but I was surprised to find some soft rolls served with real butter, decent salad with vinaigrette dressing, decent rotisserie chicken, and delicious creme brûlée. Afterwards, as a true Asian women, my friends and I were looking for spots to take pictures. Hmmmmm, there really wasn't a spot anywhere where we could take any memorable pictures: no gorgeous decor, no fountains, no sculptures nor beautiful artwork. I couldn't comment on the banquet room nor catering costs; but if you're looking for a gorgeous place to host an event, this isn't the place.

    Worst experience. The buffet was not worth the price…read more The waiters had ZERO idea what they were doing. They had no idea how to pour or serve a simple Whiskey @ coke. Prices for gambling and drinks are ridiculous. The "security" were rude saying we couldn't go in because of flip flops but let others go in...WITH FLIP FLOPS ON! People walk around here pretentious AF. ACTING rich and a dress code that applies to only some. There is no convenience to this place No gift shop. Not kid friendly AT ALL. I would not recommend this place EVER!!!! Train your staff, courtesy and professionalism, especially for paying guests. Learn to serve the community, not those that pretend they have money and walk around with their noses up.

    ABC Hotel - Standard room

    ABC Hotel

    (9 reviews)

    ₱₱₱

    If an old school 5 star hotel had a baby with the Players Club, what would it look like? THE ABC…read moreHOTEL. This has got to be the best hotel I have stayed at in the world. For me it would be the only reason to stay in Angeles besides maybe having some great Pampangan Food. So what aspects make it great? Pool areas: there is an unbelievable amount of pool area both on the ground floor and in the Aqua Beach Club. So big that social distancing would not be a problem in the pool. There's games that can be played like water basketball and other water games. Drinks can be served at any part of the pool. During the hot humid weather, these pools are an oasis to stay cool. Rooms: the rooms are huge and can hold at least 10 to 12 people for a party. The shower is the best shower I've ever had, it feels like a full body massage. The rooms are sound proof with speakers that hit ridiculously high decimal levels if you are into that. Bed is comfortable. The living room area is cozy and the walls are covered in velvet. I used the giant hot tub every night to relax. There's a large bar area with six stools and a stripper pole that I never used but I'm sure there are some folks that could make use of it. These rooms are worth every penny. Staff: the staff really friendly and provided exceptional service in every department, front desk, pool staff, waiters, front door and security staff, all were top notch. Food: the food and drinks were excellent. And relatively reasonably priced considering it's a five star hotel. This isn't really a family friendly hotel. Like I mentioned at the start, this is the players club if it was a hotel. It's meant for single men. Even though women would also have a good time as well. One of the best hotels I've stayed at.

    ABC Hotel is possibly the best hotel you can stay in when visiting Pampanga. Yes, it is more…read moreexpensive than the other hotels in the area but it's so worth it. From the moment you walk through the doors, the service is absolutely amazing. Everything is in the details, and ABC exceeded my expectations about this hotel. This is a safe hotel and the staff will take care of you. Security in the lobby, safety deposit boxes in your room, security walking around the hotel. Some people check in and never leave. The pools are really cool and cleaned all the time. Food was simply amazing and worth the price. The rooms are big and comfortable and cleaned every day. The rooftop bar and pool area is a great place to chill day and night. At night, the pool deck converts to one of the best bars and experiences in Pampanga. ABC Hotel will be the only hotel I stay at when visiting Pampanga.

    Green Canyon Resort

    Green Canyon Resort

    (2 reviews)

    Looking for a good getaway but you don't necessarily have enough days off to travel far?…read moreConveniently accessible via car (roughly 2 hours away from Manila), the Green Canyon resort in Pampanga is a resort that'll help you make the most of your limited leaves by cramming everything in a single day trip! From a refreshing dip in their pools, a mountain trek, a visit in their art museum and even a stroll in their organic farm; these are all possible within a single day via the magic of Green Canyon. Hey, if you'd like to stay a bit and not rush things, that's just as possible too. Green Canyon provides homey rooms as well, all to help you commit to some well deserved R & R.

    Don't waste your time or money. While the grounds are beautiful and it's definitely clean, I…read morewouldn't call this a resort. I have had to call the front desk for more issues and "special requests" (which at any other resort, would be considered normal) more times in the last 24 hours than anyone should need). 1. Key cards don't work- they didn't have the password to activate it so the gave me a master key card- yes-I had access to all rooms. Security is clearly not a concern. 2. Prior to us checking in, they didn't a quality check of the room. So at 5am when 3 of us we're trying to shower and get out to our excursion, the top bathroom had no water for shower or a flushing toilet. The first floor had no hot water- and to make things even more annoying was they thought we just didn't know how to turn on the faucet. 3. The safe does not work- in fact none of the safes work. - again, security is not a big concern. Neither is resolving issues. 4. Apparently house keeping doesn't have a checklist and if they do, checking the amount of toilet paper isn't on the list. So with 3 women in a 2 bedroom loft, with the TP clearly running out, one still has to call to get it replaced. (Does this sound like a 4or 5 star resort to you yet?). Same situation with bottled water. One has to ask for it. 5. They don't have wash cloths (face towels) or loofahs at this "resort". Never in my life and extensive travels, has any hotel not provided a wash cloth. This might sound petty but when you are in a county where it is hot and dusty, it's important. Who packs their own towels when you are going to a hotel??? Even after several calls to the front desk and 2 requests for a manager, no one has even contacted us or acknowledged the issues. It's only my second day into being here and I'm not thrilled but after many flights and hotel check-ins- packing up and finding another resort for a few days is not an option I really want to consider. So we're stuck over paying for 1 star services in a 2 star hotel.

    Clark Marriott Hotel - hotels - Updated May 2026

    Loading...
    Loading...
    Loading...