I want to update my previous review and recognize Joe, the owner of Anytime Fitness in Rancho…read moreCucamonga, for how he handled our situation. We had a frustrating billing issue that resulted in our account being sent to collections, but once Joe became aware of what happened, he personally stepped in and made things right. Joe was extremely apologetic, listened to our concerns, and refunded our money in full. What impressed me most was his willingness to take responsibility and resolve the problem fairly. Mistakes can happen in any business, but the true measure of an owner is how they respond--and Joe handled this with professionalism, integrity, and genuine concern for us as customers. We truly appreciate Joe reaching out and correcting the situation. His response completely changed our experience, and he deserves five stars for standing behind his business and doing the right thing.

Ive been going to this gym for almost a year now and my favorite part is that I can actually go…read moreanytime! No more stressing that I have to be at the gym by 7 PM on weekends. Also, I like the family feel of the gym that the staff knows me by name. Overall, I highly recommend Anytime Finess Rancho Cucamonga!

La Verne location is, by far my favorite location to drop off my girls at Kids Club. They always…read morelove to go in the evening when Bela and Damaris are on shift! They brighten the room and actually engage with the older kids, my girls specifically go towards the end of the week when we can find those 2 girls. The art at the entrance is my personal favorite, so inviting, with the kids name, it really stands out and makes my girls and other kids I hope feel welcome. Love how they have games going on and music to keep the mood up! Lately the kids club has been under construction, which looks bad on the grass area, not to mention it's been 3 weeks it's been overheating in there due to AC not working, poor kiddos and poor girls working shifts! Chuze do better and treat them better! Why not close down to figure it out. Besides those points, this Kids club is very bright, my girls say it's always clean in there and very inviting. I appreciate how the girls engage with them, my kids say they always ask how's school? How are you? , it makes me feel good about dropping them off while I work out. I also talked to the supervisor in there and she is lovely, great kids club, great space and very beautiful art around, makes the place look nice! Thank you Kids club girls!

I've been a member at this Chuze Fitness location since they first opened in Rancho Cucamonga, and…read moreoverall I really do like the gym. That's also why some of the changes over the years have been disappointing. When this location originally opened, one of the BIG reasons I signed up was the 24-hour access. Obviously COVID changed everything for a while, but years later, I'm disappointed that the gym never returned to the hours it had when I originally became a member. With the more limited hours, it also feels like everyone is trying to squeeze their workouts into the same windows, and the gym can get ridiculously crowded. I understand gyms need memberships to operate, but at some point I think there needs to be more consideration for capacity. There are times when it feels like there are simply too many memberships for the amount of equipment and space available. It can make getting a normal workout in frustrating. Cleanliness is hit or miss. The employees are okay overall, although the friendliness at the front desk can be inconsistent. Sometimes you'll get a hello or goodbye when walking in and out, other times not so much. There are still plenty of things I genuinely enjoy here. I LOVE having access to the sauna and steam room, and when the gym isn't packed, I really enjoy working out here. I've stuck with this location since the beginning because I like Chuze. I just wish some of what made this gym so great when it first opened--especially the extended hours--would come back. With better hours and some attention to overcrowding, this could easily be one of my favorite gyms again.

JOEL AND JADA- AMAZING! Joel- trains my sister, is super…read moreknowledgeable, and makes her feel comfortable. Jada- the friendly face who always makes you feel welcome and will greet you with a smile- ALSO an amazing trainer! If you are looking for a gym where you can feel comfortable, come check this place out- ask for Joel!!!

I've been a member of this gym for years. It is a very clean, well-maintained facility. Plenty of…read moremachines and floor space for all. A big plus is that I can use my "Silver Sneakers" membership here. I have used the personal trainers and they are the best and will work with you at any level. No pressure. The staff and trainers are very knowledgeable and friendly. I recently had the opportunity to work directly with the manager, Tim on an issue I was having. He was very professional and accommodating. Whatever your age, this place is for you!

I attempted to sign with Fitness 19 this morning, and that was a complete disaster. I received 2…read moreemails welcoming me to their gym, and both would not activate to complete my registration and ID for admittance. Furthermore, the onIine registration was dysfunctional and could not recognize me no matter how hard I tried. The solution seemed simple so I called the gym and the assistant manager could not make the database function to accept me and stated the manager was on the telephone and would call me later. Later never came and 45 minutes later I drove to the gym to cancel my membership. The manager was still on the telephone and could not be bothered. The assistant was able to do what nobody else could do in less than 1 minute by effecting the cancellation. The next stop was Rancho Cucamonga LA Fitness where I was cordially received at the front desk by Brendan and Katherine who were the epitome of accommodating service, speed, and combined cordial attitudes that lightened my earlier unsolved frustration. Within 10 minutes the process of joining the gym was complete, and their smiling faces and great attitudes as I departed left me with one simple thought, "LA FITNESS IS THE PINNACLE OF ACCOMMODATING THOSE WHO WISH TO BE WELL RECEIVED. THANK YOU BRENDAN, AND ESPECIALLY KATHERINE FOR A JOB WELL DONE."

Yesterday I received a call from Brendan from (909) 948 7583, so I walked it at 1:45 with a 3 day…read morepass. I told him on the way out see you tomorrow since I had a 3 day pass and this is the proof in my email. Yearly price was around 550$ which is significantly more than 24 but it's a nice gym, he stated before the pass was over there's a deal that's 400+ a year with no annual fee. I walked in right now and he refused to allow me entry saying he couldn't give me a 3 day pass, he allowed me to go in after I showed him this, Brendan just stated to me that he said "see you tomorrow" as he thought I was gonna sign up which I never committed too before finishing the three days pass. All in all it's a very nice gym, and I understand he wants his commission, but how many people has he turned away with a 3 day pass? If you look thru the comments I see other comments that say he's turned them away from the their 3 day pass as well, which sadly he's making it look like LA Fitness is false advertising on their website that you can get a 3 day try out, but he's turning people away. In my years of training Muay Thai in different Dojos, and then going to different gyms in the years from LA, to 24, to Chuze I gotta say Brendan seems to be the worse example representing a brand in gym leadership. Honestly seems like he wants to strong arm you to sign up or leave right then and there.

I came here with some friends and was considering getting a day pass, but I was quoted a pretty…read moreridiculous price of around $40 to $50. That's definitely not something I've ever been quoted to pay, especially since I've been to the Fullerton location before and had a different experience. Since I had never used the 7 day guest pass, I asked about it, but they initially told me I couldn't use it and were extremely pushy about getting me to sign up for a membership instead. I kept declining a membership commitment and eventually they told me my 7 day guest pass went through and I was able to use the gym. I'll give 3 stars for the facility, but I'm taking off 2 stars because of the customer service and the way the situation was handled.

Pros and Cons to follow. There are a lot of both, and right now the Cons are coming out on top…read more When I started back in September, I would have given a 4 start rating. This really should be a 1 star, but I want to be fair and see if EOS can remedy the leak issue any time soon. If so, I would bump this to a 3. PROS: (there are more than these, but these are the items that made it worth joining vs. other gyms or just training at home) Cheap -8 squat racks/olympic lifting platforms with plenty of bumper plates -2 Concept 2ski ergs (repaired quickly when broken) -3 Concept 2 rowers (repaired quickly when broken) -3 Assault Air Runners (Many times one of the monitors is down, but not a lot of people use these so there's typically at least one in working order that is available) -1 Assault Bike (been broken for 9 weeks; obviously not repaired quickly when broken) -Tons of dumbbells -Decent assortment of kettlebells -Love the turf training area with plyo boxes and the sled -Sauna and steamroom -Very crowded (no one's fault, and this is also a good thing because people are getting out and training!) CONS: -The Assault Bike has been broken since late April. So actually closer to 11 weeks. At this point, just move it off the floor if it's not going to be fixed. -There are ongoing, unresolved leaks in room with the squat racks/lifting platforms (see photos). I didn't start to really pay attention to this until around March, just because it would be frustrating when people are waiting to use a rack and one or more of them would be closed off with signs and a bucket. But there have been ongoing leaks since FEBRUARY AT LEAST. Then it started to be every single day. At this point we are not even bothering to put the "CAUTION WET FLOOR" away (when a spot isn't actively leaking, the signs are folded up and leaned against the wall). One of the lifting platforms has what looks like wood rot where one of the leaks is. I originally thought it might be condensation, but I realized that this area is directly below the lockerooms, showers, steam room, etc. Steam room was also out of order last I checked. I would not be surprised if there is currently a mold issue, and if there isn't, it's a matter of time. The facility looks beautiful from the outside, and is generally nice on the inside. From walking by, you would never know that one of the rooms has been leaking for months. -Finding matching kettlebells is often like looking for one of a pair of socks. There are only single pairs in many of the weight denominations, and as long as you are willing to hunt upstairs, downstairs, in the squat rack area, and outside in "The Backyard," you can usually find the one you're looking for. Not always, but usually. -Dumbbells and DBalls are scattered everywhere throughout the facility. Other than creating a mess this is not a huge deal because there are SO MANY dumbbells here and I only use the 20lb. Dball. Demonstrates a lack of respect for the facility though. I realize it doesn't take many people to mess this up, but it also doesn't take many people remedy this. I have respectfully reported these issues (with the exception of dumbbells being everywhere) to the front desk on several occasions, and I welcome the opportunity to speak with an operations manager.

Recently was buzzed in for a day pass and it's clear the owner, Ian, care a lot about his…read morepowerlifting gym. It's well equipped (6-8 benches with safety racks, 3+ deadlift stations, a couple of squat racks, a decent amount of machines) and has calibrated plates for competiton. Also, it's indoors with central air and super clean! Some cardio machines as well. It's the only dedicated powerlifting gym I've seen in the area. Unfortunately it's just a hair too far to be practical for my training but I wish I could be a member here.

I was in the area and I was looking for a gym that was a little less crowded and this exceeded my…read moreexpectations. I saw the reviews for this place and decided to call and get a day pass. It's true that people are more respectful at this gym because when I walked in everything was clean and everyone was wiping things down and re-racking their weights. It makes for such a better lifting experience when everyone respects the equipment and facility. You sign up on an app and you beep in via a bluetooth system which was convenient for my early morning lift. I even got to meet the owner Ian, and he was cool and helped me get a day pass fast which was great! I intend to come back here! 10/10.

The manager Gabby takes care of the members and is always polite and helpful…read more Thank you Gabby for all you do.

Manager was very mean, and the way she was treating her employees. One of the big husky trainers…read morehad him scrubbing the floors, clean the toilet. I didn't see her lift not even one finger. She was too busy gossiping then I came to bring to her attention about some of the equipment, the dirty restrooms, and discussing sauna steam room. She really didn't care. she has an attitude that does not represent 24 hour fitness in the most professional customer service way. This is very embarrassing. I didn't catch her name or she wanted to give it to me, but she said she was the general manager. I was there in the morning.

I don't want to give low stars because that is not representative of my general experience here…read more However, I have some constructive feedback. I visited this location today and was very disappointed when I was turned away. I walked in at 4:35:22 and was told I was too late. When I walked out of my car it was still 4:34 so I thought I had made the cut. I understand the 5 minute policy is to protect people and to keep the classes running smoothly, but if people arrive within that minute (cars don't have the seconds displayed), they should be allowed to join. This is very disappointing. I was very much looking forward to this class, had a crappy day and this was the me time that was going to make it all better and I was denied of approximately 20 seconds. I hope you take this feedback into account and allow people in if they're within seconds of the cutoff.

Orangetheory changed my life! I've been here for years and stay for the coaches and staff. Coach…read moreAdrienne pushes you and never lets you give up on yourself. There's a reason why her classes are always packed. Try her class.. you'll join OTF immediately. Chelsea at the front desk is always welcoming and so friendly! She is always willing to help me with any issues I have and never makes me feel like I'm bothering her. Thank you, Chelsea!!!

This gym is not what it seems when you go there they give you false promises, I was told I would…read morereceive leads for clients, I got 1 lead in 6 months, they offer you positions and take them away when you let them know you're pregnant (highly illegal and btw I have receipts) trainers will snake your clients and the owner is okay with it, she also will have you pay full price but tell the Social media team not to run your ads. The gym itself is nice but pretty dirty the posing room is never clean, not a gym I would recommend at all there are better gyms in the IE that you can go to and train at. Two years after leaving this gym they will continue to send emails to YOUR clients trying to poach them, clients you found WITH OUT the gyms help

I've been at house for almost a year and I have to say that no other gym can compare. It's one of…read morethe cleanest facilities I've ever been to - all the equipment is well kept and bathrooms are always super clean. I love that all the trainers as well as the other members are super friendly and welcoming! They've become my second family and it truly makes me look forward to coming to the gym. There are a bunch of combo racks and KG plates for those who are looking to powerlift, but there are also alot of machines and bodybuilding equipment! They have everything for everyone here! I also love that you never really have to wait to use something!

Thank you Tavis for making me and my sister feel so welcomed and motivated the entire time!!…read more We were both quite nervous at first, but Tavis was incredibly attentive and helpful. He took his time to patiently show us the proper forms. Even without us asking, he would come over if he ever saw that we needed guidance. Besides correcting us, he also pointed out strengths we didn't know we had! He also explained what muscle groups each exercise targeted. We had an amazing time and learned a lot from Tavis. Thank you! We will be back!

Really great and motivating coach. Unfortunately, you have to listen to music full of foul language…read moreand inappropriate behavior. At least the time I went. My work schedule changed, so I am out the $ for the first month I signed up for, but probably would not had returned regardless.