I have a $500 package that was supposed to be delivered May 12th. It's been delayed several times…read morenow. I get bc of covid-19 they are busy and delayed, but it's been in St.Catharines since May 13, and now says "information unavailable" and seems to have disappeared. Of course no one from UPS can tell me where it is, or even when it might possibly be delivered. do they not keep track of where people's items are ? I would gladly go pick it up myself, but apparently it's MIA. I am pretty frustrated, to say the least.

Always a good experience when I visit this store! The staff are always pleasant and efficient.read more

My camera was having some issues, but Fredrick's cleaned my sensor, and my camera has never worked…read morebetter.

Was looking to purchase an expensive lens, brought in a used lens that I purchased for 2000.00…read more Said he would give me 2 hundred dollars for it. Lost me as a customer!

I've used UPS Stores all over Ontario and have never been asked to pay $3 for a waybill... on top…read moreof my shipping charges... talk about gauging. Terrible branch.

I recently had the misfortune of visiting the UPS Store at 7000 McLeod. I was there to get a…read morepassport photo. The first time I went a male employee helped me. He was pleasant. He asked if was applying for my passport in person or online. I said online. He offered a digital passport photo service for about $16.95. He said that if I needed a printed version I could get it for a small fee. I agreed. I was happy with the photo and left. Subsequently I found out that Passport Canada does not accept digital photos, so back to UPS I went. This time a female helped me. She was not pleasant and seemed annoyed. She told me that the "small fee" was $16.95 approximately. That's not a small fee. She looked on the computer for my photo but could not find it. She told me that I needed a new photo. I agreed and stood ready for the photo. Then she barked at me to put my hair behind my ears. I was surprised by this but did it anyways. I was so put off by this exchange and picture that I went to Staples to get another picture. They didn't ask me to put my hair behind my ears. Passport Canada accepted Staples photo, no problem. I have had several passports and my hair was never behind my ears.

Walked in, no appointment. I requested a job that was too small for him to even bother with but…read moreBruce did it for me in record time Outstanding service. Highly recommend.

I have used 3G for all my cheerleading game day signs. The attention to detail is spot on. They…read morewill always be the "go to" sign makers! Erin