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    The Preserves

    3.0 (10 reviews)
    Open 9:00 am - 6:00 pm

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    9 months ago

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    7 months ago

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    1 year ago

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    2 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    3 years ago

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    Riverland Woods Apartments - ANNUAL "FREE" CARPET CLEANING!

    Riverland Woods Apartments

    (8 reviews)

    I LOVE riverland woods apartments, I've lived here for a couple years now and I'm so impressed. The…read morekitchen,bathroom and apartment overall are so nice and updated. Maintenance guys are always doing a great job. Not only is the inside nice but outside is just as awesome of an atmosphere with the Clinton river next to us, a park, and we have a pool! i highly recommended! Ps. There's even a walk in closet&laundry room in the master bedroom!

    This was such a horrific experience, I don't know where to start. So, I'll start with the unsecured…read moreonline payment system in which the complex exposed all of their tenants' personal information to potential compromise for a full 6 months before I finally got them to fix it. POTENTIAL COMPROMISE OF TENANTS' CREDIT CARD INFORMATION: If you used Riverland Woods' online payment system at any point before mid July, 2014, your credit card information may have been compromised. You should immediately report this to your card issuer and have them send you a replacement. And, by the way, I believe they're required to pay for at least 12 months of credit protection service when they commit an error this huge. You'll have to check on current law, but that's what most companies have been held to in recent years. See: Target, Home Depot, etc. They were running the online payment site with NO encryption. For those who are not information-security savvy, this is the equivalent of shouting your credit card information across a crowded room and hoping that nobody writes it down. I reported this to the office manager when they first began accepting online payments. I told them that they're taking credit card info with no encryption, ie: zero security. The manager insisted that this was not true, despite me emailing screenshots showing that the page was not encrypted. I gave them an easy way to check it themselves - If the little padlock icon does not appear (in Chrome, it's on the left side of the address bar), your info is not encrypted. They brushed this off. So, I refrained from using their online payment system at this point. In July, I was not in town to pay in person, so I had to use their online system. I alerted the manager once more that the system was still unencrypted. The response? They LAUGHED at me. At this point, I went over the manager's head and called the company who owns the property. They thanked me for alerting them. One hour later, they called back and left a voicemail to say that they had their "web guy" fix the issue, and it should now be safe to use. They then thanked me again for coming directly to them to report this, since the manager on site obviously didn't care that their tenents' identity info was being so carelessly compromised. The very next day, the manager of the property tried to show their wrath at my going over their head... by posting a threat of eviction on my door. I took it into the office, put it on their desk, and advised them to tear it up, unless they wanted to get in legal trouble. I never heard from them again on this issue. 'EXPLOSION' IN ADJACENT APARTMENT, CAUSING DAMAGE TO MY PROPERTY: One day, I came home from work at 8pm to find that water was pouring out of my ceiling onto the kitchen floor and over my dining room. I called maintenance, and they just came over and put buckets underneath the water streams. They said that there was an 'explosion' in another apartment adjacent to mine. In speaking to a friend of mine who does maintenance at another complex, I was told that when this sort of thing happens, they're supposed to immediately check all adjacent apartments for damage. They obviously had not done this. My kitchen was ruined and I lost a ton of personal property. The ceilings were falling through, the table was covered in water that had been pouring all day, the counters and floor were all covered in water that had been pouring all day as well. Their response to my loss of personal property, which included a brand new wooden kitchen table, and a bunch of electronic equipment, was that "they're not responsible for property damage", and that I should "place a claim with my personal insurance". They're wrong, of course, as this was damage to my personal property directly caused by negligence of the apartment complex in keeping their building and infrastructure sound. As the law puts it, "...in good working order". They sent a guy a few days later who cut a huge hole in my kitchen ceiling. It stayed this way for almost 2 weeks. Their way of "fixing" what happened? They offered a $50 credit on my rent. Despite the 4 figure damage they caused to my personal property. PIPES CONSTANTLY FROZEN: Whenever the temperature outside hit 32 degrees F, or lower, the bath tub pipes were frozen. Of course, this means you can't use your own shower until they get someone over to fix it. This happened dozens of times. In fact, right before I moved out, it was happening every single day. I had to hold a hair dryer aimed directly at the pipes for 10 to 20 minutes to thaw it out enough so that water would drain. Every single time. They could've spent a few bucks on insulation, but no. There's plenty more I could tell you, but, I'll just leave it at this: Go elsewhere. You'll be happier that you did.

    Spring Hill Apartments

    Spring Hill Apartments

    (17 reviews)

    This place gets some bad reviews, and quite frankly I'm not 100% in love with living here, but I've…read morebeen here for 4 years, about to sign on another year for a solid 5. Here is my honest review with pros and cons: -Pros: cheap, good distance from all of the shopping centers, right next to M-59, dog friendly, has a dog park, maintenance comes within a couple of hours, emergency maintenance after hours comes relatively fast, two full bathrooms in two bedroom units, Shelby Twp PD is always patrolling (I find that to be a good thing), snow removal is somewhat decent, lawn care is somewhat decent, never had to struggle to get in contact with leasing office, somewhat friendly people living here -Cons: squirrels living inside the walls, neighbors NEVER pick up dog poop, can hear upstairs neighbor walking very easily, a lot of small bugs (traps and sprays will be your friend), windows don't offer well insulation in winter, carpet is cheap, paint inside the bathroom tears easily, maintenance does the bare minimum 90% of the time, neighbors throw their cigarette butts all over the grass Moral of the story; it's an OK place to live if you're on a budget. It gets the job done without a ton of stress. Just be mindful that you get what you pay for. This isn't a 5 star place, but it isn't a dump either.

    This property has new staff now. It has a beautiful clubhouse with an indoor year round pool and…read moregym! The ladies in the office have been very helpful and my work orders have all been done within a few days.

    The Preserves - apartments - Updated May 2026

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