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Tru by Hilton Rocky Mount - Breakfast Area

Tru by Hilton Rocky Mount

(40 reviews)

As a cancer cancer patient who has recently gone through treatment I was surprised when I went into…read morethe gym and there were no ways of cleaning the machines. So I thought maybe they haven't refilled it and they could help me at the front desk. When I arrived at the desk to ask the gentleman about this, he was kind of rude telling me they dont have anything. I told him that I was a cancer patient and I would like to have clean equipment he looks at me as if he didn't care. I saw that there were two sanitizers sitting at the front desk. I asked him where the bathroom was so that I could get some paper towels. When I went back to the desk to ask him if it was possible. I could borrow one of the 2 sanitizers at the desk he told me no. That I could squirt it into my paper towels. So I decided that I would look up the rules for hotels and gyms. In the Tru-Hotel Brand Standards - North America found only under section 1302.05 G. Hygienic Wipes starts "The hotel must maintain Brand-approved hygienic wet wipes for guest use. Hygienic Wipes do not replace daily disinfecting during the cleaning process. Consult equipment owner's manual for recommended cleaning solutions." I have pictures proving that the fitness center is not clean, as well as they do not have wipes. After my complaint to corporate last night the fitness center now has Wipes. They didn't put in new towels until this morning. We have been here for 3 days and 2 nights. The front desk staff has been rude other then one tall gentleman. I found out from Staffers that most of them don't wear a name tags because people don't want others to know their names. (Hints they can be rude and you don't know who they are to report.) After talking with a few of the housekeepers I see why the rooms aren't clean. They are over worked some having a floor to themselves and they aren't being paid a fair wage. Though I believe they should have someone to check rooms after to make sure they are clean enough for guest. My room wasn't very clean, even after asking the front desk to send housekeeping to my room. I had to find the woman that worked my floor and tell her myself. I told her specific things to clean and still those were barely done. Im just upset with myself after the first night not packing up and moving to another hotel. The women that served breakfast are lovely. They were kind and very helpful. I would say the others that gave me information about be understaffing and underpaid were also very nice. The others at the front desk shouldn't be in hospitality if they can't be hospitable. Also I was given a call after speaking with corporate I was contacted by the hotel. The gentleman on the phone said that they would be calling me the next day about the situation. Its been 7 days and still no contact. I will be contacting corporate again and reporting this review on every site that I can. DO NOT STAY HERE! THEY LIE! THEY ARE RUDE! THEY DONT CARE ABOUT YOUR HEALTH OR SAFETY!

Stayed at Tru by Hilton and overall had a good experience. The hotel was very clean, modern, and…read morewell maintained. The only downside was a strange chemical smell in the room, which was noticeable at first. Other than that, everything was comfortable, and the breakfast spread was excellent with plenty of options. Solid stay overall.

Rose Hill Estate

Rose Hill Estate

(4 reviews)

I recently went here for the wedding of one of my girlfriends. The plantation is surrounded by…read morenothingness (tiny, tiny, tiny town + dismantled shacks). However, once you get to the plantation, you can't see any of that. The house itself is lovely, with a focus on a "country" theme that isn't too overpowering. Lots of old wood and lots of space for a party, including a wrap-around-style porch that doesn't wrap around. There is a lake in the back with a gazebo at the edge and a fountain of water jets out. The landscaping is rich and green. One note: Her wedding was an afternoon wedding in April and the outdoor wedding was HOT HOT HOT. The sun was also right in front of our eyes the whole time, meaning we had to squint a lot. If I were planning an outdoor wedding, I would try to go at the time the wedding is being planned, to prevent that. Overall, very nice.

This is a great venue for holding an event…read more Today we attended our annual church picnic and I have to say we were pleased! The food was excellent (sanitation grade of 99), the staff very pleasant and efficient (continued to keep the food coming hot) ,bathrooms super clean! And the grounds were well manicured - just well kept! Such tranquil scenery to take in on the huge rocking chair front porch or underneath a large tree, sitting under the gazebo by the water or spreading a blanket in the lush green grass. This made for a good Memorial Day - thanks Rose Hill for a great 1st impression!

The Power House NC - venues - Updated May 2026

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