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The Pool Table Dr

3.0 (1 review)
Closed • 9:00 am - 5:00 pm

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2 months ago

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Backyards & Billiards

Backyards & Billiards

(12 reviews)

Thanks to this team in service I was up and running in only 2 days…read more I called a competitor in town and they told me they would have service call me. Still waiting for that call Called these guys had a guy out w/I 24 hours fixed in an hour

We were so excited about purchasing our hot tub at first but after having it for a while (less than…read morea year), we are realizing that it really wasn't worth it. If you really want a hot tub then go ahead and spend your hard earned money, but please be aware of the following: -ensure that you have a very level and solid surface to place your tub on (hold weight of at least five thousand pounds) - be aware that if your tub isn't properly/PERFECTLY placed (away from windows if you decide to buy an $8k Covana cover) that warranties may be void! Tub also has to be placed at least 5 feet away from other electrical (AC coil, etc.), and have an inspection done. - Electrical hookups (properly done) for the tub can be very expensive; adding to the installation cost (~$2k), and it has to be inspected - Chemicals and maintenance. The "worry free" chemical (Frog) setup they sell you on, isn't so "worry free." You're going to need extra chemicals to keep the correct balance of chemicals in the water! Extra money! - Oh yeah, that pricey Covana cover I mentioned earlier: (Below comment also on Google for awareness) No way would we purchase a Covana cover ever again! Side lip of Covana roof curling up due to poor quality workmanship and blaming it on sun damage?! The salesman at Backyard and Billyards (store we bought from) made no mention of placement of the tub and Covana cover not being close to a window, and Covana won't honor the warranty on their overpriced piece of crap because there's a window five feet away from the cover/tub! They said they wouldn't cover it under warranty because the sun reflected off the window. That's a sign of a WEAK product! We've had it less than a year and they won't replace the crappy plastic roof that melts in the sun. Anyone contemplating spending $8 grand to buy this POS Covana cover is better off saving their money and going with the regular manual folding cover, then putting a gazebo or wooden frame structure over your tub instead! As for B and B...they're ok for the most part, but almost every time I have had to call them in regards to service or warranty claim status to get any information as to what's happening. Seems like they don't take it upon themselves to keep you informed (call or email) of when you will get your problem solved with the expensive items you pay for! I've left emails and voicemails that have not been returned by them; I've always had to keep calling them. B&B did tell me that they constantly have problems getting Covana to cover stuff under warranty; but B&B still has no issues in selling their product?? If you're wise, don't buy a Covana product.

Billiard Brothers - Terrible Customer Service PROOF

Billiard Brothers

(16 reviews)

$$

I needed a pool table moved on extremely short notice, and the Billiard Bros came through in a…read morepinch! I really appreciated their willingness to work late on a Friday night, the week before Christmas, to get the table moved into my basement. They disassembled the table at the seller's house, transported it across town in their van, carried the very heavy pieces down a narrow, curved staircase, and professionally assembled it back together onsite. They leveled and balanced it, and it looks great! Communication was a bit of a challenge, but I suspect that was because they are a small, family-owned local business, and this is a very busy time of the year for them. Still, I would recommend them to others, if you should ever need a table moved.

ZERO FOLLOW UP - even after I drove to the park and jumped his car…read more... 6 Month re level guarantee is a complete joke. Just look at the screenshot of texts between Jason and I...this is not a business. Pros: Inexpensive Table Moving Same day service (Called morning of - table was moved and set up by 10PM) Cons: - Table was not level. - Re-Level never happened - Came to re-level, removed shims and said he needed more, and would be back in the afternoon, never saw him again. - Wouldn't set an appointment for re-level Here are the things that the other billiard company said regarding my table and billiard brothers in extension (I paid $200 for them to reverse the work and fix what Billiard Brothers did + $400 for new cloth installation/upgrade): - Incorrect shims - used wedges (which work their way out) and metal tab things. - Spray glued original table cloth to the slate, the good guys had to scrape it off of the slate. - Massive metal shank under one of the slates for leveling? - Use of candlewax instead of bees wax. - Wax was not properly leveled They also mentioned that they have a constant line up of business - going around fixing billiard brother set ups. In fact it was one of the questions asked when I made the appointment - thats how famous billiard brothers is for messing up. Like I said above, just read the texts and see how unprofessional and difficult it is to get him out here. I should call the BBB for the fact that they falsely advertise a 6 month re-level guarantee.

Billiard Service by Skip

Billiard Service by Skip

(1 review)

Scott and Joe (Billiard Service by Skip owners) were hired by to move a used 8' table we purchased…read morefrom the North end of town to our home on the South West side. Their knowledge regarding billiard tables is astonishing. They are very, very careful in the disassembly and reassembly and can point out any problems with the table (worn parts, non-original parts, etc) very easily. They took great care of our new table, making sure nothing got damaged. We had new felt put on during reassembly and it looks PERFECT. Scott told us how to care for the table and the felt and things to make our table last and play like it should. It's important to know that we spoke with 4 different pool table moving companies and we chose Billiard Service by Skip because of their experience, the businesses they've worked with and most of all because of the knowledge about this industry that they've accumulated over 25 years. These folks are the only people we'll call or recommend in the future!!

From the owner: "It's Not Complete Until We Are Satisfied"…read more Billiard Service by Skip of Colorado is family owned and operated with 30 years experience. We not only specialize in antique restoration, but are very well suited to handle all of your billiard business needs. You will find that Billiard Service by Skip has a different philosophy than most modern businesses. Billiard Service by Skip is solely owned and operated by family. We do not utilize subcontractors because we need to make sure that the job is done correctly the first time. The job is not complete until we are completely satisfied. It is not just about the money for us; it is something that we love to do and we have made many friends over the years. Specializing in manufactured, custom and antique tables; we provide the following services: * Relocation - From city to city or from state to state (sometimes we are cheaper than the moving companies) * Storage - We have a storage facility at our shop for your convenience * Recovering - We use only the best cloth available with a large selection of colors. * Assembly * Dismantle * Custom Crating * Leveling * Major Repairs (slate, wood, etc.) * Cushion Replacement * Antique Restoration * Consignments * Used Tables (We have a variety of used tables plus antique at very affordable prices from time to time)

The Pool Table Dr - movers - Updated May 2026

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