I needed a pool table moved on extremely short notice, and the Billiard Bros came through in a…read morepinch! I really appreciated their willingness to work late on a Friday night, the week before Christmas, to get the table moved into my basement. They disassembled the table at the seller's house, transported it across town in their van, carried the very heavy pieces down a narrow, curved staircase, and professionally assembled it back together onsite. They leveled and balanced it, and it looks great! Communication was a bit of a challenge, but I suspect that was because they are a small, family-owned local business, and this is a very busy time of the year for them. Still, I would recommend them to others, if you should ever need a table moved.

ZERO FOLLOW UP - even after I drove to the park and jumped his car…read more... 6 Month re level guarantee is a complete joke. Just look at the screenshot of texts between Jason and I...this is not a business. Pros: Inexpensive Table Moving Same day service (Called morning of - table was moved and set up by 10PM) Cons: - Table was not level. - Re-Level never happened - Came to re-level, removed shims and said he needed more, and would be back in the afternoon, never saw him again. - Wouldn't set an appointment for re-level Here are the things that the other billiard company said regarding my table and billiard brothers in extension (I paid $200 for them to reverse the work and fix what Billiard Brothers did + $400 for new cloth installation/upgrade): - Incorrect shims - used wedges (which work their way out) and metal tab things. - Spray glued original table cloth to the slate, the good guys had to scrape it off of the slate. - Massive metal shank under one of the slates for leveling? - Use of candlewax instead of bees wax. - Wax was not properly leveled They also mentioned that they have a constant line up of business - going around fixing billiard brother set ups. In fact it was one of the questions asked when I made the appointment - thats how famous billiard brothers is for messing up. Like I said above, just read the texts and see how unprofessional and difficult it is to get him out here. I should call the BBB for the fact that they falsely advertise a 6 month re-level guarantee.

Thanks to this team in service I was up and running in only 2 days…read more I called a competitor in town and they told me they would have service call me. Still waiting for that call Called these guys had a guy out w/I 24 hours fixed in an hour

We were so excited about purchasing our hot tub at first but after having it for a while (less than…read morea year), we are realizing that it really wasn't worth it. If you really want a hot tub then go ahead and spend your hard earned money, but please be aware of the following: -ensure that you have a very level and solid surface to place your tub on (hold weight of at least five thousand pounds) - be aware that if your tub isn't properly/PERFECTLY placed (away from windows if you decide to buy an $8k Covana cover) that warranties may be void! Tub also has to be placed at least 5 feet away from other electrical (AC coil, etc.), and have an inspection done. - Electrical hookups (properly done) for the tub can be very expensive; adding to the installation cost (~$2k), and it has to be inspected - Chemicals and maintenance. The "worry free" chemical (Frog) setup they sell you on, isn't so "worry free." You're going to need extra chemicals to keep the correct balance of chemicals in the water! Extra money! - Oh yeah, that pricey Covana cover I mentioned earlier: (Below comment also on Google for awareness) No way would we purchase a Covana cover ever again! Side lip of Covana roof curling up due to poor quality workmanship and blaming it on sun damage?! The salesman at Backyard and Billyards (store we bought from) made no mention of placement of the tub and Covana cover not being close to a window, and Covana won't honor the warranty on their overpriced piece of crap because there's a window five feet away from the cover/tub! They said they wouldn't cover it under warranty because the sun reflected off the window. That's a sign of a WEAK product! We've had it less than a year and they won't replace the crappy plastic roof that melts in the sun. Anyone contemplating spending $8 grand to buy this POS Covana cover is better off saving their money and going with the regular manual folding cover, then putting a gazebo or wooden frame structure over your tub instead! As for B and B...they're ok for the most part, but almost every time I have had to call them in regards to service or warranty claim status to get any information as to what's happening. Seems like they don't take it upon themselves to keep you informed (call or email) of when you will get your problem solved with the expensive items you pay for! I've left emails and voicemails that have not been returned by them; I've always had to keep calling them. B&B did tell me that they constantly have problems getting Covana to cover stuff under warranty; but B&B still has no issues in selling their product?? If you're wise, don't buy a Covana product.

An absolutely professional business that I highly recommend! They delivered and installed my pool…read moretable with precision & were finished in less than 3 hours! On time & zero mess! Very knowledgeable, friendly and their prices were great!

I went in to Fodor today and so pleased with the customer service and selection they had to offer!…read moreThe gentleman working was so knowledgeable and helpful! I purchased an awesome pool cue at a great value! I would recommend this store for anyone in need of billiards, shuffle board, dart board, or any man cave item/furniture!

Did a great job of setting up my table and it looks beautiful. However…read more I document expenses on my home and when I simply asked for a receipt for the job (on 3 separate occasions) The Pool Table Dr. has flatly refused - despite having said he would to each of the requests. ..also know as breaking one's word. Giving customers a form of proof of payment is something any all businesses can, should and do provide but, for reasons I suspect have to do with reporting sales and income, this outfit would not. Its unfortunate as this refusal soured an otherwise pleasant business interaction.

From the owner: Here at The Pool Table Doctor we have everything you might need for your game room. New fabric?we…read morecan get any brand, even custom. Bumpers not bouncing like it should?We got you.Moving? If it's in Colorado we can handle the complete process for your games. Out of state we can break it down and prepare it for the movers. Give us a call today!

We own a short term rental in Breckenridge and have used this company for literally a decade (or…read moremore). They have always been attentive and careful with our hot tub and gracious and kind to our guests. I would highly recommend them to anyone for the service and maintenance of their Hot Tub investment. Thank you to all the HTHT&B staff for multiple years of great care.

Needed 2 small plastic fasteners for the headrest on my hot tub (which I purchased at Heavenly…read moreTimes last year). After I noticed they charged me $30 for them, I found out they are $1.89 online. Honestly, if customer service meant anything to these chiselers they would just comp it - in consideration of my $10k tub purchase. If you want a friend don't look here - get a dog.

I had a great experience with Ryan from Anytime Billiards. He was very responsive and able to…read moreschedule work a week out. I was worried about assembly as this pool table is a family heirloom: an antique with limited information about the table. Ryan arrived on time and was very professional. He staged the table and took me through a few scenarios for the best placement spot given my spacing layout. I was especially impressed that he could get the heavy slate on the table on his own, without damaging the table (took two men an extraordinary effort to get the slate into the basement). This is the company to pick if you have a pool table to install. Ryan truly knows his craft and the industry in general.

Very professional guys. I had another mechanic who did not work out. I called Ryan and he and…read moreAvery stepped in and did exactly what he said they would do for the price he quoted. Saved the day. My table plays beautifully. If you are going to buy a table, part of the cost is setting it up. Do not even think about skimping on the set up, particularly if you are investing in a table you want to actually play on. Many thanks guys! You are awesome!

Rueben & Steve did a great job delivering and installing and leveling an 8 ft table in my basement…read morewith a super uneven floor. Also, during the purchasing process their communication was very prompt and courteous.

Prompt communication, high quality table, expert install. Great team!!! Thank you for our new toy!read more

A+ service by great people! John was professional, responsive & extremely skilled in helping us…read moreprepare our Olhausen table for a cross-country move. I was impressed with how quickly they were able to help me out in a pinch & I will absolutely use them again when I move back to Colorado Springs. Look no further & use John--he rocks. Definitely recommend!

John and his handy apprentice did an amazing job dismantling my beautiful Olhausen for our move!…read more They actually built wooden frames for each section of slate! They handled the table with care, giving me tips for me to pass on to the movers and provided advice for finding professionals to put it together once we reach our final destination! If you are looking for someone to care for your table, call John!!! Thank you, Connie Hobbs

amazing tables and customer service. Patient and willing to answer all our questions. No high…read morepressure sales here. We love Our table!

True expertise, efficiency, and easy to work with! I was pleasantly surprised since I called a few…read moretimes without response (turned out The Pool Experts were super busy and booked out for an entire month). After reaching out on Facebook messenger and other outlets where this business was listed, I managed to get in touch... luckily, The Pool Experts had an opening in their schedule to accommodate an urgent billiard table purchase I had. The team was very courteous and helpful in educating us about the table's components, care & maintenance. I am so glad we worked out the logistics because this brings so much to our pool table investment!