We called the Glass Guru's. We were connected to Colorado Springs office. I'm not sure how we were…read moreconnected to a farther office. They came out. Gave us our quote. We accepted after my husband asked a few questions. They took the measurements that day. We gave 50% deposit check. Fast forward to about a month later. The glass had arrived in their shop, we scheduled an install date. Jesse and Dee arrived to do the work. Efficient, friendly the door looks wonderful. An enormous improvement from the temporary doggy door we had. (Freezing last winter) This new door is being enjoyed by all of our large dogs. No cold air. We can finally close the sliding glass door again. Two thumbs up gentlemen. Thank you. Our cost was $1500 (And a quote of $5000 for French Doors) if you want to go fancy.

I would not recommend this company. They installed several glass pieces throughout my home, and one…read morepane became discolored. Initially, I was told it would be covered under warranty. Then I was told I would have to pay out of pocket, followed by another explanation that it would be partially covered (materials only, not labor), and finally that it wasn't covered at all. The lack of clear communication and constantly changing information was frustrating. I was also told I would receive a follow-up call, which never happened. What should have been a simple glass replacement turned into a waste of time. I ultimately found a local company that completed the work for about half the cost and was much easier to work with. They were also far more professional and friendly compared to the technician who came out, who seemed uninterested and was not particularly courteous.

A+ work. Everyone was super kind and understanding. The price is unbelievably cheap. You should…read more100% come here when you need you glass to be repaired.

From the owner: Window Replacement, New Glass in windows, custom glass. read more

Fantastic service!! Davis is a true pro I would hire him again based on the outstanding quality of…read morework!

Thank you, David, for an excellent job. Beautiful replacement of a window. Very professional and…read morepolite, very fair price. I'm going to hire David definitely again for more window projects.

Josh and Tyler were amazing. They were personable & funny while still being very efficient and…read moreprofessional. I was very impressed with their work. I would absolutely use Aspen Glass again (as long as Josh and Tyler were the installers!).

Would not recomend at all. Was given an estimate for 1 price, then when all work was done final…read moretotal was almost double. Closing on our house we need 1; 26 year old window replaced, and maybe 3 window springs replaced. Called aspen glass, they came out. They said o no we can fix that dont need whole thing replaced. He was great, said we needed 1 piece of glass and just needed some lube for that window and the other 3 window springs. Got estimate. Price ok. They could do it before contract said needed complete to sell our house. So tell them yep go ahead. I give half as deposit. They come out to do the job. The tech (which was fantastic) said our springs needed replaced in that broken window . Which i wouldve thought the first guy wouldve caught, so asked the manager why it wasnt caught. They said o they have to go under contract before checking the window out more. Whatever, were in a time crunch to close need it done. Waiting for them to call to see what they can do. I finnally get ahold of someone 4 days before its due for contract to close on our house, they say ya we might have some springs here. I say well i dont mind paying a little extra for springs. K ya they can come out monday to do springs. Came out got springs done. I call the office to pay off the rest of the bill. She said its ---$. K the other half plus 100 extra for springs is what i figured. She said k thats the final, i said need a receipt as the work has to be done by today. Got receipt. Wednesday night at 4:20 ( 20 minutes after they close, and the day before we close on house) i get an email. They say they realized i didnt pay the other half of my bill. And sent me over a new invoice for the springs. I said um is there not a discount on here as you guys didnt catch it when you did estimate of our window to be fixed, and at that price i couldve gotten a new window. They said o we gave you a big discount. We empathized with your situation. So i paid the rest. So all together to fix 1; 26 year old window. Was $801. 1 piece of glass 2 springs and some tape. Almost double what my estimate was. So i do not recomend this company at all. 1 star because both the techs were great.

VERY Disappointed in City Glass. I have done business in the past but this time was a HUGE…read moredisappointment. First I took an example glass in to be recreated and was told it was 1/4 inch thick. When I heard the price I shopped around and found another company charging 1/2 the price so I ordered it from them. Upon arrival I noticed the glass was thicker. I took the example back to get the corners notched and when I questioned the thickness I was told it was in fact. 3/16 inch glass NOT 1/4 inch glass even after they measured it the first time. Then the glass technician came out and looked at my job to notch the front 2 corners of 3 pieces by 7/8 inch and quoted me $10 per square cut for a total of $60 since I had 3 pieces of glass. I agreed to this cost and paid in full for the job. Approx. and hour and a half later I received a call from City Glass and they told me the job was a little harder and more than they expected so they were going to have to charge a little more for the job. They then stated $55 per cut and proceed to talk to me like I would accept it with no questions asked. I immediately said "NO". I can buy new glass for this price. This would be a price increase from $60 to $330. I was then told I could come get my glass and a refund. I feel this was EXTREMELY poor customer service and bad representation. I was quoted a price and finalized the cost. They saw the project. They SHOULD have honored THEIR agreement but didn't and just told me to come get the glass. BAD!!! I will NEVER do business here again. This was a rip off because they made a mistake they felt I should pay for it. I have further pictures to prove my claim and show the small job requested. I WON'T DO BUSINESS WITH THEM AGAIN!!!!

we had a couple delays ALL WEATHER RELATED! - Today was the big day, and the crew showed up, and…read more'busted hump' all day, just finishing up now, and WE COULD NOT BE HAPPIER!. Have to return to install 2 windows that are the wrong size, but considering the size and scope of this job - 4 man crew and lots of pane replacements. Highly professional, courteous and respectful. Went the 'extra mile' on the little things! THANK YOU!

What a great experience working with The Glass House! Recommended by my dad and I used them, did…read morenot disappoint! Would HIGHLY recommend! John L

Sara and Neil did an outstanding job on our frameless shower glass which was the final step in a…read morefull bathroom remodel. The end result seamlessly enhances the beauty of the entire bathroom. They provided superior service, beginning from the initial contact to completing the installation. Moreover, they are professional, friendly, kind, and a pleasure to work with! Their work was very competitively priced and we will be contacting them again should we require any future glass needs. Thank you, Sara and Neil!

I contacted Colorado Glass Specialists to inquire about new shower enclosures as we were remodeling…read more2 bathrooms. They responded promptly to schedule an on-site visit to take measurements and discuss options. As I was unable to be there for this visit, my contractor met with the technician. Since he wasn't sure exactly what I wanted, my contractor asked them to provide some options. Within a day or 2 I had pricing for multiple options regarding framing, attachments and glass enhancements. Since the quotes were very comprehensive and specific, it was easy to select what I wanted. Installation went smoothly and everything turned out beautiful. While the installers were here I realized they could probably help me with a vanity mirror too. That was ordered and installed perfectly. Everyone I interacted with at this company was polite, professional and very helpful. I highly recommend!

Great job Colorado Glass Specialists! We purchased a large…read moresheet of raindrop glass for our new walk-in shower. Chris came out and made sure all of the details were right. His guys Stephen and Jessie (both awesome) did the install. All of them were on time, courteous, professional, and really nice people. Thanks guys!

These guys have been around for decades and they know what they are doing. The shop environment is…read morea bit rough, but they do good, dependable work and they support their small town.

Awesome service at a very fair price. They came out and gave me an estimate to replace a broken…read morewindow and ordered what I needed and return a week later to install. Perfect job and looks great. The price they quoted was much lower than several others and the work is high quality. Good to support a local Monument business!!!

The work was done quickly and efficiently. After pricing a couple of services, I felt that Pryor…read moreoffered the most thorough estimate as well as completion of project. I would highly recommend Pryor!!

From the owner: 6 years of experience. Owner operated…read more Specializing in glass and window replacement. Call today for a free estimate!

Trash company wasting my time driving over there during operating hours to find out doors were…read moreclosed and locked. What a waste of time avoid this company

We called this shop and got pricing on some items then we went in. The pricing verbally told to us…read morewhen we arrived was the same as when we called but then we got to the register and it was over 2 times the cost!! The manager was a total sausage head and rude AF. He definitely seemed to have a cotton brain. He would not honor the price even thought he acknowledged he told us the wrong price. Very rude. Won't be back.