We had a hot water line leak under the slab. We had contacted at least 4 other local and regional companies. One company that we were able to make contact with couldn't get to us for another four days and their quote was a minimum of $2K, no matter what repairs they did, then additional cost would be added as necessary.
Kenny and his two helpers, Perry and Tommy were out the very next day after contacting them. They were about an hour later than the time estimate that we were given. Kenny explained to me how they were planning on repairing the problem without having to bust out the slab and repairing the leak, but would re-route the hot water line using PLEX Plumbing through the attic and down a wall to the kitchen faucet. He quoted a price of $1200 to $1400. I immediately told them to get to work. He and his helpers helped move a couple of items of furniture, some knick-knacks, and pots & pans, and immediately went to work. I was unable to be at the house the entire time they were here, but left a relative at the house to "supervise" and respond to any questions they might have. They did leave for a 20-30 minute period (probably to take a bathroom break). The entire job from the time they arrived until they left took about 3.5 hours. When I was able to return home later that day, they had replaced/repaired to the best of their ability the holes in the walls they had cut, cleaned and vacuumed the debris they had caused, and even replaced a large piece of furniture that had to be moved. Then I saw the bill that they left and they charged the lesser of the quote!
I am well-pleased with their response time, time it took to repair the problem, and the price they charged for the repair. Any time that I am need of their services in the future, they will be the first company that we call.
Great job guys, and thank you very much!
David W. read more
