I had an amazing experience with Pink Monogram! From start to finish the service was quick, friendly, and incredibly professional. My order was completed right on time, the pricing was very fair, and the final product turned out beautifully. You can really tell they care about quality and customer satisfaction. If you're looking for great monogram work with reliable service, I highly recommend Pink Monogram. I'll definitely be ordering again! read more

The Pink Monogram - Accessories Near Me - Greenville, South Carolina

The best family-owned business for all of your embroidery needs. From corporate wear to custom accessories and bridesmaid totes, Wilson and her family will take great care of you! They give their utmost attention to detail and purpose for the embroidery at hand. read more

absolutely love this store! the customer service is amazing and the family who runs this business is always willing to give creative ideas and everything I have had made exceeds my expectations read more

The Pink Monogram - Tote bags embroidered - Accessories Near Me - Greenville, South Carolina

ChatGPT recommended this place. It was right. We got a custom Taylor Swift sweatshirt.

I had a very disappointing experience with this business. I ordered an initials ornament via the Pink Monogram website and chose the option to have each letter the same size rather than the last name initial in the middle. When I received the ornament, the middle initial was larger than the first and last initials--totally NOT what I ordered. I sent an e-mail to customer service and received no response. A few days later, I called to follow-up and they told me there was something wrong with their website, and it's not even possible to have the initials be equal size with the type of ornament I ordered. You think they would have called to tell me that when I placed my initial order, but they went ahead and produced exactly what I didn't want anyway! The woman then proceeded to tell me that they can offer a refund if I return the ornament but they cannot promise a new ornament delivered by Christmas. I said I'd like a refund. She said she would e-mail me information about how to return the ornament, but that was a week ago and I still haven't received anything! To boot, the actual ornament is chincy and definitely not worth $40. That combined with their terrible customer service...just don't even try with this company. read more

Wanted to alert folks to misleading advertising of products, while also sharing excellent turn-around and delivery from this business. The item ordered was a Silver-Plated monogrammed compact, we ordered a large quantity which they delivered with the correct monogram design on time. BUT what we received was a nickle-plated cheaply constructed compact worth around $5, sold to us for $18 per item. The ad on the site clearly states Silver Plate, and thus the price is justifiable. The owner, Monica Smith ignored this discrepancy when pointed out. Nickle is approximately 50 cents per ounce and very inexpensive, where as Silver costs more and provides a genuine higher value. Be saavy, do not believe all that you read on this site, there is a definite bait and switch policy @ thepinkmonogram.com read more

I had an LL Bean backpack and a clear makeup bag monogrammed by them. The backpack was a stitch monogram and the clear case was a vinyl sticker. They did a FANTASTIC job on both. They have an extensive amount of options and colors for the stitched monograms and less of the vinyl (but still enough). While I did love how my products turned out, their prices were pretty high. Especially for the vinyl monograms. I'll probably look around for other places in the future to check out prices, but for something really nice I think it would be worth it. And the gifts and other stuff in their store are to die for!! I was going to give them 4 stars since it's pricey but they are definitely above the 3 star rating they have on here and it looks like this is the most recent review on here, so 5 stars it is read more

This is a great place to go not only shopping for gifts, but for little goodies for yourself. They were actually featured on Oprah. They have a great selection of bags, shoes, jewelry, towels, acrylic, etc. If you buy an item in the store, the price includes the Monogram. They also monogram items that you did not purchase from them. read more

I really do like the products this website offers... however I ordered something over a month ago and I still don't have it. It is a 250 dollar cuff bracelet and the website states it could take up to 3 weeks to ship out and then when I called she said 2 21/2 weeks. It didn't take that long for the money to come out of my account. The money came right out of my account. I understand they hand-make things but this is just ridiculous. Especially when I call and one of the employees tells me they can't find it and he can't get anyone on the phone to tell me where it is. I was really looking forward to spending more money with this place but with it taking forever like this it scares me and makes me think they are not legit and I will not ever see this bracelet!! read more

I have a monogrammed leather bag from The Pink Monogram. My husband had a baseball cap and his mom has their clogs. (I think she has 2 pairs now really.) We all like them a lot! A very wide selection of items, all can be monogrammed. Fabric embroidery and engraved metal and lucite. Lots of good gifts. Great personalized engagement and wedding gifts and cute kids stuff. Lots of women's shoes and purses. For men there are things like cuff links and flasks. The store is fun because it is really packed with stuff and is the really personal way to do it, but they also have a website which could give you ideas before you go. (You can also just order on the website.) www.thepinkmonogram.com read more

We stopped in this afternoon and they were able to monogram my daughter's North Face backpack she received for Christmas (not from their store) They were able to do it while we waited and it looks great. Great service Since it is after Christmas they said they were low in stock but we saw many beautiful items. I called a local embroidery store that was not even open on Saturdays. This location Pink Monogram is open until 8 on Saturdays. I look forward to shopping there again. They were able to show us on the computer how it would look and suggested thread colors. read more

Update. With no resolution from Dr Claw on getting a refund, I had no choice but to notify my bank and the start the sequence for disputing a charge. The bank temporarily refunded the money and began "their" process for disputed charges. Two days later I get an email refund notification from Dr Claw. Are we to believe that Dr Claw finally got around to issuing a refund 12 days after a request was made or was there added encouragement from an outside entity? read more

I ordered a gift for a Christmas gift on Dec. 8th, 2011. It was not monogrammed - just a tote bag that was to be shipped from a distributor. I still have not received the tote, Dec. 29, 2011 although The Pink Monogram said it was being shipped, but did not provide a tracking number. The shipping charge was $13 and the item was ordered in plenty of time to ensure delivery before Christmas. I requested that the item be cancelled and all monies refunded but the company has not even responded. I will be contacting my Visa company tomorrow. I would recommend NEVER USING THIS COMPANY - EVER!!! read more

Did not stand behind defective merchandise. Acrylic monogram necklaces have fallen apart. Ordered two and they both have the same issue where the monogram acrylic falls off the necklace. In addition, the customized iphone case is also a bad product as the custom name has worn off after only 6 months. read more

I'm highly disappointed with my fist and last experience with this company. It was recommended by a co-worker and I wish I had shopped else where. I was extremely excited to purchase a large tote. There were options to "customize" the order. Well it was obvious what I was attempting to order. I chose design, strip colors then made a small mistake on the end for the letters being monogrammed... no strips on letters, is what it appears to be. Well 3 weeks later I received my tote. Not to my liking at all. Contacted owner to see what had happened where was the customization I had chosen. There were not strips on my tote just initials. They said I had chosen the not strips option when I was choosing letters. They weren't willing to provide me with an option to fix the issue. Needless to say shop elsewhere, don't waist a dime in a company not willing to resolve an issue. Had I wanted the plain tote I would have chosen the pricing 20 cheaper for the same item on your web site. You know the one where there is no customizing options. read more

This was not my first order from the Pink Monogram...in fact over the past couple of years I have ordered numerous items online. I have never had an issue with any other of my monogrammed items but this last one. I placed a order for a monogrammed necklace for my daughter. When it arrived it looked different than mine that I also had gotten from the Pink Monogram. Our last name is the initial C. The C on my daughters was very different than the C on mine....honestly it did not even look like a C. When I called to ask about it I was given 3 different answers on why. None of which were acceptable me. Monica was condescending about the issue and basically I am stuck with a ugly, hand cut item that does not even look like my daughters initials. Not to mention the quality of the sterling looks cheaper than mine. This was not a cheap necklace ......Buyer BEWARE!!!!! Very poor customer service. read more

I ordered from the pink monogram before Christmas and was told th item was shipped. 4 weeks later I am still waiting. However my American Express card was charged. I keep calling and have been told it was shipped. It was not shipped. Then I was told the oder was lost by Fed Ex. Now I am told the order was lost and will be reprocessed. The problem I have is that all the phone calls come from me and they didn't return any calls. I am extremely disappointed with the customer service. read more

This site has poor service. I ordered a product nearly three weeks before Christmas as a gift fir my sister. The site guaranteed it would be delivered by Christmas. Christmas has come and gone, my sister has come and gone, and it still has not arrived. I've contacted customer service several times. I have been told they'll look into it, and then get no further response. They have offered me no apology, no explanation, and no compensation. There are so many shopping sites out there that offer excellent service. This is definitely not one of them! read more

I ordered a product in early November hoping that I would get it easily before Christmas. Here it is January 3rd and I still have not gotten my product. Apparently I am not the only person who has had a problem with this company, I will make sure that I do not order from them ever again, as well as reach out to others and make sure they avoid the site and store as well. This is completely unacceptable. I've emailed them a couple of different times and they have yet to contact me back. I am furious. read more

I have had a horrible experience with The Pink Momogram and let them know that is they did not rectify the mistake they made on the monogram that I ordered for a graduation gift, that it would leave me no other choice than to let others know. Because of their lack of decency in communication and compromise, I was forced to go out and purchase another gift for the graduate and am now stuck with a monogrammed bag with a monogram I cannot use. If anyone wants a good price on a green duffle bag with the initials GSA, let me know. The G was supposed to be a C and they will not replace it . The only thing they were willing to do was to have me pay to ship it to them so that they could cut out part of the G to make it look more like a C. Not good customer service at all and the owner should know better!!! (if it allowed me to rate with no stars, I would have, but one star was the lowest you can rate) read more