We received excellent customer service today. Pat was so nice and welcoming and answered our…read morequestions. We have not had to buy wood in a long time. Wow, 2 pieces of wood for shelves was a $100, plus a wood fee. Craziness. 9/28/25

I have very consistently enjoyed excellent customer service from this store. Today for example,…read moreElaine, Jose, Colin, and others worked quickly to set up curbside loading of 32 bags of mulch into my SUV. It was a cold, rainy evening and it was sure nice to get their help!

I bought a vanity for my teenager. Liquidation outlet sold them for less. The box was not in the…read morebest shape. When we realized a couple of door hinges were missing from the package I reached out to the company and they quickly made it right. They replaced what was missing. No issues after that. I will be a returning customer.

Purchase a cosmetic vanity table with a mirror. Electric on mirror did not work after a month. Took…read moreit back they kept it for 3 months, said it was fixed Stopped work within a week. Most of the stuff is old and rotting. DO NOT PURCHASE at there warehouse!

This is an update to a previous review that I left. I purchased a refrigerator that I absolutely…read moreloved, however, it stopped working after only a month. Arrow sent a repairman out and a part had to be ordered. They expedited the ordering process and sent out a loaner refrigerator in the meantime. But, in the meantime, I had lost all of my food and I was getting ready to host my family for Thanksgiving, I was not happy! The repairman came out and installed the new part but the refrigerator still didn't work. So they told me to just come in and pick out another refrigerator. I didn't see anything that I liked or that I felt would compare to the one I purchased, except one amazing, way over my budget, Samsung model! Carol hesitated to make the exchange but I reminded her of the inconvenience I had experienced as well as all the food I'd lost just days before Thanksgiving. Carol finally agreed to give me the Samsung model and delivered it just 2 days later; so far so good. I am extremely impressed with the awesome customer service I received and their willingness to go above and beyond to help. Things could have been so different had I purchased from a big box store; I'm sure they would not have worked so closely with me. Carol took all my calls, returned calls and made me a priority. I highly recommend Arrow Appliances. Thank you Carol and I'll definitely be back.

My 92-year-old Mom recently needed a new dishwasher since her old one broke down. She remembered…read morethat her "old faithful" came from Arrow Appliance decades ago, so she visited the store and found the perfect replacement. Everyone in the store was solicitous, respectful, and extremely kind to my Mom. They bent over backwards to assist her. Professional licensed plumber, Chris, showed up promptly on delivery and installation day with the new dishwasher. It was very difficult to remove the old dishwasher, but he did it--AND put the new dishwasher in place--with skill, professionalism, positivity, and patience. His demeanor was very pleasant and kind. My Mom is very grateful to Arrow Appliance, and our entire family knows who to go to when we have any appliance needs. Thank you, Arrow Appliance!

We walked in for a refrigerator, and within an hour it was purchased and delivered!! How easy is…read morethat!

we needed a bigger fridge and looked around online.. we found Appliance 4 Less and Jason was very…read morehelpful. It was fast and easy and affordable. And was delivered promptly the next day.

I would give zero stars if I could. My elderly parents (ages 84 and 83) on a limited income…read morerecently purchased a washer from this place. From day 1, the washer would shake so hard, that it would disconnect the hose from the back. Small wash loads, not large. My 84 year old dad called to try to get the washer replaced or fixed. Doesn't want a refund. They came out and did a diagnostic and said everything was fine. It's not fine. They can't even do laundry now. This place is refusing to replace OR fix the problem. It's less than a month old. This is absolutely crazy! I'm trying to talk them into a small claims suit. These are elderly people and this is ridiculous!!

Best customer care ever! Friendly, fast and accommodating. Below competitor prices. Fast delivery &…read morehookup. And haul away was included

Very efficient and fast. Everybody was courteous and knowledgeable and explained and answered all…read moremy questions

We purchased appliances and kitchen faucets from Pacific Sales. Both Edward and Armando were…read morefantastic. They were very knowledgeable and helped in the decision making process. We went back numerous times and each time they were patient and helpful in finding exactly what we needed for our kitchen needs.

David has really helped with 5 different vacuums that died but were still under warranty (I've been…read moretaking them to him for 15 years!) Always informative, efficient, knowledgeable and helpful.

Fast friendly service, They get the job done right the 1st time and they even ordered the right…read moreparts for you. I highly recommend this shop to anybody David is such a nice guy, And Cody's even nicer.

I recently purchased a few appliances and had an amazing experience from start to finish. Tony…read moreprovided exceptional service--he was professional, patient, and very knowledgeable. He took the time to answer all my questions and made sure I got exactly what I needed. The customer service was truly top-tier. They went above and beyond to make the deal happen and ensured everything was handled smoothly. It's not often you find service like this anymore. Thank you again to Tony and the entire team for the outstanding experience. I highly recommend them to anyone looking for appliances and great customer service!

We have been looking for appliances for a long time and spoken to many sales associates! Finally we…read moremet a salesman who was knowledgeable! Ryan was respectful of our time, never pushy or trying to up sell. He listened and told us the pros and cons of each appliance we had been considering! If you are looking to upgrade your appliances go to Universal Appliance and ask for Ryan!

We personally, as well as business wise, highly recommend Appliances Unlimited! As a property…read moremanagement company, we stopped using Home Depot and Lowes for ordering appliances. Ricardo is unbeatable for service, installation and quality. He is also very competitive in his prices and his installers are the best. We just can't recommend them enough - they are five stars in our opinion!

I have purchased many appliances from Appliances Unlimited over the years and recently had to…read morereplace a refrigerator during the holidays. As usual, it was a great experience. Ricardo is so knowledgeable and helpful and was able to guide me to exactly what I was looking for. The prices are the same as any sale item at the big box stores and the delivery process is great. When they give you a delivery date, you can be sure that it will arrive at that time. And they make sure the item is handled with care and working properly. I wouldn't even consider buying an appliance anywhere else!!!

We were blessed with this gem of a shop as we went in there not knowing what to expect being new in…read morethe area it was wonderful to see a shop that had such beautiful clothing, displayed great prices, and the owner was so inviting and friendly and we (my sister and I ) just enjoyed our afternoon together in her shop. I found something to buy and my sister found a couple things to buy and we are going to definitely be back. In fact we really look forward to shopping there ! Being new to the area it's great to see a business like this that is on the right track and bringing quality clothing, beautiful home decor to many of us that have just moved up here and looking for a specialty shop to enjoy and support in our great community Certainly if you get a chance stop by and say hello to the owner she is gracious friendly and serves with such a smile and really helps you find that perfect beautiful outfit that looks great on you!

Country Collections is a must visit while in Tehachapi. It is an authentic log cabin for starters…read more She just reopened with a fresh new look of spring and summer home decor and beautiful gifts of all types and price ranges. She has 6.00 bling rings to high end furniture, leather hand bags, silk flowers as well as fresh ivies in all types of pots like porcelain pitchers. There is a western room for the cowgirl in you, there is a lavender spa room with oils, soaps, towels, candles and other wonderful fragrances. There is the pink room with shabby sheik style from pink china to white cast iron furniture. There is the french country side room, the list goes on. The owner is a lovely person who greets you warmly and is happy to give you a tour or allow you to just browse at your leisure. A true Tehachapi style experience.