Outstanding personalized and friendly service, a quality that is becoming harder and harder to find.read more

I tried to update my earlier review but had some trouble. My husband the pharmacy to see where my…read morelast medicine was. The technician got on the phone and said we delivered in with other things but your wife was half asleep and the dog was barking...it shouldn't matter but I was up all night in pain, was in my room resting and yes my dog barks when someone knocks on the door. You should be aware of how they discuss your personal business to others. Appalling...have you ever heard of HIPPA?

Admittedly this review is based on visits to shop, not for prescriptions. But I found it to be a…read morepleasant place to browse, with a bright open feel and remarkably clean. In an era where our local Walgreens are contracting into small express marts, it was pleasant to shop in a full-size pharmacy. They had a good variety of the toiletry items we sought (maybe too good a selection-how many types of dental floss does society really need?) and we found a couple of sale snack impulse buys while we were at it. The young cashier was very personable, a little more rare than you might think. If I need a pharmacy again while we are visiting here, I will seek this out rather than one of the other ones seemingly on every corner.

We had our son's Pedia Derma send for a refill due to them filling the prior WITHOUT the bottle…read moreadapter fitting needed for a syringe to take out 5mL of the medicine needed for his itching condition. My wife went inside in person and explicitly asked the Pharmacy rep if they included the white round thing for the syringe to take the medicine out the bottle. The rep looked at the bag and said yes it should be on there. This is important as 1/4 to 1/3 variant on bottle size will be either wasted or spilled on the floor or needed to be poured into a bowl sucked into syringe and funneled back into the bottle in which it came. This is not sanitary by any means. Wife gets home I open the bag and sure enough no bottle adapter. Called them about it. The girl on the phone stated its not required (but was surely asked and lied too) and that 9 of 10 patients dont need it (but again we asked for it specifically as did Dr. Kumar). Then she goes on about saying that it was not put on there because they have been out of it for a few months now... (so why tell my wife it was included to begin with?). Then when I asked it why she told my wife yes, she proceeds to tell me "I didn't sell it to her intentionally without it" my reply "but you just told me you have been out of the adapters for a few months.... so you knowingly sold it to her knowing it wasn't included even when asked before paying for it." She was speechless and then I told her not to lie to me and that I will be stopping by in person and we would be having our medicine filled elsewhere. If they will lie and deceive us with something such as an adapter for a liquid medicine prescription there is no telling what else they will lie about. Can't trust them and wont get a 2nd chance with it either. The rep did call my wife asking where we wanted to move our fill-ups moving forward. I took over the call and stated I would stop by tomorrow to speak with Pharmacy Mgr. and store manager she stated he wont be in until Monday. I will be stopping by then. As for the price we paid I will be submitting a dispute for it since 1/3 of this big bottle cannot be syringed without wasting it and that's not what we paid for nor was the adapter included when required by Dr. Kumar and my wife's requirement before paying for it.

Today 10/23/25 about 6:30 pm, I went to Walgreens (11101 US 441 N, Leesburg )with great…read moredisappointment. I went to pick up my prescribed medication, which had been sent to the wrong pharmacy (CVS instead of Walgreens). When I arrived -- in pain and experiencing heavy bleeding -- I was told I would need to wait 7-10 business days to receive my medication. That explanation did not sound normal to me, so I asked for clarification. The employee then stated that due to the "snowbirds" coming from up north, they are prioritizing those customers' medication needs. I was shocked to hear this. To make matters worse, this morning when I first visited the same Walgreens, I encountered an employee with a very poor attitude. Despite being polite and professional, when I said, "Have a good day," he rolled his eyes and looked at me as if I were hard of hearing. This is not the first or second time I've experienced unprofessional behavior at this location -- but it will certainly be my last. I will be reporting this experience to Walgreens headquarters, and I strongly encourage others to use caution or consider visiting another location. Customers deserve respect, empathy, and professionalism -- especially when they're not feeling well.

There is absolutely no reason to set an appointment to get vaccines if you don't have the people to…read moredo it. It kind of defeats the whole purpose of appointment if you still have to wait.

Outstanding service from this pharmacy! Pharmacist even called to follow up! Will definitely…read morereturn when in the area!

I'm giving this pharmacy 5 Stars due to their friendliness, accuracy, and quick service. They…read moreusually remember not only your face, but your name. ALL the Leesburg, Fl area Walgrn's pharmacist/ (most of) techs need to visit this store and take notes how to treat their customers and improve their countless errors. I've driven an hour, out of my way, to use this store, to avoid hassles/frustration. I only wish the store had later hours. Most of the store personnel are friendly as well.

This privately owned pharmacy is willing to place a custom order for the brand that I want, when…read morenone of the Corporate competitors would. If you don't want a heartless dictator to tell you what brand you can get then this is the way to go.

Dealt with Burry's for the first time this week. Super impressed. Staff were extremely friendly…read moreand went out of their way to help me with issues involving transfer and generally advising me as a first time customer. Delivery person also very friendly and courteous and delivery service is very convenient. I am SO glad to have found them.

Not sure why this Walgreens is rated so low, as anytime I've visited the store has been clean and…read morewell-stocked. I've never had to wait long to be rung out and I can get my receipts electronically. Walgreens is really holding out on the self-checkouts front, but the staff here are friendly. I haven't had use for pharmacy, but, again, no issues here. I can't speak to a price comparison with a nearby competitor, but I do get more and better store coupons elsewhere. Walgreens does, however, discount a myriad of items in their stores so it's worth browsing through the aisles to see what you can find.

Manager on 06.30.2025 noon was pretending to work while customers waited at three different…read morecounters: only one lady at front checkout and he expected her to man that and take care of photo counter. He kept saying to me "I'll be right there" as he kept pretending to work. NOT a people customer friendly store.

Great hometown pharmacy! Very personable and nice. Very knowledgeable and willing to help.read more

These people are extremely nice and they genuinely care about people. Richard spent 15-20 calling…read moreother pharmacies trying to get me a medication that I was in desperate need of that day! He was able to find me exactly what I needed. I was so appreciative.

I've only just started using this pharmacy for an unusual type of med. My first dealings were…read moreexcellent and even though they could not fill the exact med, they disc an option and followed up with my Dr for a new script, this was done by Gordon. Yest I returned as I was having some issues with the delivery of the med. I met with Gordon again, and he was kinder than the first time, explained the problem and took care of it while sitting and chatting with me. If I could I'd transfer all my scripts from CVS to Bay I would because I know I'll get great results when needed. Thanks Gordon and Bay Pharmacy! Kathy Dobert

The pharmacists at Bay Pharmacy went above and beyond when refilling my prescription. (I needed a…read morecertain brand name) They are knowledgeable and helpful, going above and beyond. I cannot recommend them enough.