I am so happy to hear that Rock Paw Pet Care has taken over the Pet Nanny business. Krissia and Eric at Rock Paw have taken care of our dog, Ruby, for the past five years. Our dog has a scheduled walk each week day. Krissia shows up like clockwork and makes us aware of any issues with Ruby that need a vets or groomers attention. read more

It's not what it once was. The old owner, who was great, had handed the reigns to another care giver and their mate about two years ago, and I wasn't really stoked about their care. You wouldn't tell I had cats unless you saw them because their litter boxes are always clean. I stepped into my house upon returning home and it stunk. Not like cat piss just yucky uncleanliness. I immediately cleaned out what should've been clean boxes and opened the windows-this was in March so still a bit chilly. However we crack our windows upstairs, all the time to help circulate fresh air in. It took a far to get back to normal. Then water got all over my mail, destroying a magazine. It wasn't dried off, they kept piling up the mail on top, leaving the magazine to stick to the table and other damp pieces. Not impressed, definitely not the Pet Nanny I had come to rely on. read more

Pet Nanny did feed our cat, but that was all. They did not follow the instructions that we provided. One critical thing: they failed to properly administer our cat's prescription medication. Our cat's litter box has a pad at the bottom which catches the pee. Our instructions described how to change the pad. It wasn't done. The pad was saturated and overflowing when we came home. Additionally, before the scheduled caregiving could begin we were asked to provide a new house key because the one Pet Nanny had was somehow broken in their storage system. If the mission of Pet Nanny is "Caring for Your Pet So You Can Have Peace of Mind", they have failed. Pet Nanny has demonstrated incompetence at this relatively easy job. Pet Nanny was sold in 2019 and the new owners do not live up to the standards of pet care that the business is known for. read more

This woman who owns this business called me (at 9:00 PM on a Friday from a private number) and asked what breed of dog our lab-pitbull mix was, and repeatedly asked if he looked more pitbull than lab. She then told me she was afraid of pitbulls and proceeded to lecture me on how there was a good possibility that he could be unpredictably dangerous and that she knows because she works with dogs. Frankly, I've taken our dog Cerna to several doggy daycares since he was a puppy without incident. Having never bitten anyone, and always being a favorite at daycare, to be told that he's a potential threat, moreso than any other breed (she says Dobermans and German Shepards are more trustworthy) was frankly offensive and I ended our conversation promptly. Cerna is a smart, energetic and very loving dog. There's no intelligent logic behind discriminating against a breed of dog that you've never met on an individual basis. My girlfriend and I are very disappointed in this poor business experience and will take our business elsewhere. read more

Absolutely not. I see previous people have had problems with pitbulls. I have two adorable kittens. This has nothing to do with breed. This is about professionalism and knowing how to run a business. I have run my own business for 12 years. Especially with new clients, I would absolutely make sure I confirmed a first appointment. I have to leave for 3 weeks tomorrow morning. I confirmed with her sister, Bonnie, who said she was answering calls, that Debbie would be here today, Monday, at 4pm. I emphasized, since Debbie couldn't come by over the weekend that I would be completely screwed if Monday did not work out. Bonnie assured me I'd hear from Debbie on Sunday night to confirm and that she'd have no problem taking the job. I received no call on Sunday. I've called 4 times today since 1137am. I keep getting a voicemail and no return calls. At 337p I now see I have a message that Debbie was checking messages and concerned if I still needed her. I then have a message at 418p that she was in my parking lot... nearly 20 minutes late for our appointment. At 230p I desperately scheduled a friend of a friend because I had zero options. The other sitters in town were either unreachable or booked. I then called Debbie back and told her I was forced to make these other plans. I cannot believe someone would be so careless with any new client, especially since this was the last possible moment I could schedule a sitter. These are lives we are talking about. I can't just leave my animals for 3 weeks. Debbie is completely unprofessional and, by the tone of her voicemail, is completely unaware of it. I would try any service in town besides hers. read more

My husband and I are going on a long trip and were considering The Pet Nanny as one way to alleviate the stress of our absence for our 3 year old Pit Bull mix named Brolly. Without even suggesting to meet our dog, she simply responded with "Sorry to say...but I am afraid of pit bulls." This type of response and way of thinking is unprofessional given her line of work, biased, and irrational behavior. Not only that, but she should disclose this horrible bias on her website to be up front and honest with prospects - avoiding time wasted and misrepresentation. I would not recommend this person for any service to any breed of animal. read more

Pet Nanny was a wonderful experience for the family and our cat, Oliver. They came over to collect ALL the information about his (and our) preferences prior to our requested dates of service. After taking copious notes and a fun talk, they stated they would text us daily with updates about the pet sitting. Sure enough, we left town and our caregiver sent great notes and pictures each day to share with the kids. We even got stuck on our trip due to inclement weather and our caregiver came to help an extra, unplanned day....also, the fish were fed, the mail and paper were brought in, and our house was cared for too. Thank you Pet Nanny!!!! read more

I absolutely LOVE LOVE LOVE Debi and her team. They've sat for my two cats for two and three week stretches and both times, the cats were incredibly happy. Sure they missed me, but they weren't anxious or stressed by the experience. I just adopted a 5 mo. old American Foxhound mix that they will be walking and while discussing that, I got all sorts of tried and true tips and tricks from Debi. It is so wonderful to know that I have someone incredibly reliable that I can call up as late as the night before and know my that pets will be taken care of the next day. read more

Such a great experience! Lisa and Tobias came to our home for a visit before we left on our trip. They asked tons of questions about each of our 3 cats. Some we didn't even think of. They work with you on what time of day they need to come by that fits your usual routine. They genuinely care about your fur babies and from what I've seen, they strive to treat your babies like their own. My 3 kitties were happy and relaxed when we returned home and we couldn't be more pleased. read more

We used the Pet Nanny's services for the first time a few weeks ago. We have never boarded our dogs or had a pet sitter other than my mother-in-law watch them when we were gone. When we got home from our extended weekend, our dogs were soooo relaxed and comfortable. It was as if they were saying "Oh, you guys are home - cool!" We used The Pet Nanny services again a few weeks later - same thing. The dogs were calm and relaxed when we got home. The rates are excellent and the service is Fabulous!!! It is worth the peace of mind knowing the Pet Nanny is taking such good care of our "kids". We give the Pet Nanny 10 Stars!!!! read more

Pet owners worst nightmare!! I just came home from a 6 day vacation and pet nanny was suppose to take care of my 2 cats and when I got home it was very evident that no body came at all! Their water bowls were bone dry, litter boxes filled to the max, and my sick old cat didn't get his daily medication. Thank goodness we have an automatic cat feeder or they would have starved! Dallas was great the first time they watched them but I am so appalled that they completely forgot about my cats. I talked with them 2 times about visiting them this week. So disappointed! I was on a cruise and had no cell phone service most of the time, only when I was in port. I was also told originally that their policy is that they don't do text updates so owners are not constantly annoying the sitters. So I expected the cats were fine since the first time everything went great. But clearly not, luckily my cats are okay. read more

Don't use Pet Nanny!!! My girlfriend and I left for a 6-day trip and entrusted Pet Nanny as sitters for our 2-cats. We left feeling that they were in good hands, because Dallas had done such a good job before. After arriving back home, it was clear that the cats hadn't recieved a single visit! If it wasn't for an automatic cat feeder, our cats would most certainly be dead! Thanks again, Pet Nanny. read more

The Pet Nanny team cared for my aging diabetic cat many times over the years. They made sure her caregivers understood her medication and feeding routine and always checked in with us if any issues arose. We came home to a happy, healthy cat and a clean litter box. We were able to relax on vacation knowing our kitty was in good hands. read more

I used The Pet Nanny for the first time recently and was completely satisfied with their service. Calvin (fat orange tabby) and Hobbes (large fluffy Maine Coon) were also pleased with them. Hobbes was kind enough to escort the feeder, Debi, I believe, to the food bowl each day. Calvin, normally rather shy, also turned out to be friendly to her. A great tribute to her kindness and patience. It was great to have such friendly, reliable service. read more

Website says "experience in animal behavior", that's completely and totally not accurate. Shocked that this would even be put on the website. Nervous pets should never be looked in the eye, you should never walk directly towards them or approach them, but let them approach you. They don't refill water for cats or dogs at each visit, they forget to clean litter box, they don't take full 30 minute walks as stated when you book with them. Caregivers working for them have expressed how when they are late or accidentally forget to do a visit, their first response is "well does the house have cameras?", that's their first concern, rather than owning up and being responsible and contacting the owner. If you want great pet care, find a friend, find someone in the vet field. Do not trust this company. read more

This business is the absolute best!! Very caring, and so helpful. I can't even tell you how much they did for me. Brian and his wife are GREAT. They came through at a time I needed them the most, and they came through. Very trustworthy, honest and just good folks. If you need their services, do not hesitate to contact them!!! read more

We recently hired the Pet Nanny team to help with our 3 dogs while I was out of town and my boyfriend was home, but very busy. One of the dogs in particular has some quirks and I was worried about having just anyone take care of him. I couldn't be happier! Debi spent a lot of time meeting the dogs and gathering thorough information about each dog when we met, before I left town. She's professional, detail-oriented and very knowledgeable. Pet Nannies, Justin and Katherine came by and did a great job in caring for the pups, leaving notes after each visit with updates on how things went. It really eases my mind knowing the Pet Nanny is out there. I would use them again in a heartbeat! read more

We've been using Debbie and her team at Pet Nanny for over 15 years to take care of our dogs and cats. They have provided fantastic and warm care for our animals and we always feel good about knowing they are in good hands with Pet Nanny. Plus, they bring in mail and make sure everything is in order. We plan on using their service for another 15 years! Also, with regard to the pit bull issue -- I'm sorry, but our Aussie was bitten in the face by a pit bull and had to get stitches, which supposedly had never done that before and was well-behaved. Needless, to say, I don't go anywhere near pit bulls, so Debbie's concern is understandable. read more

I love the Boulder Pet Nanny. Debbi and her team are super reliable and confirm all appointments, so I know I am taken care of. When I return home I can tell my dog has been well attended to. Highly recommended and I just wish I knew about this great service earlier. read more

I love this service. They care for my daughter's guinea pig when she comes home and they are just great. Friendly, easy to deal with and trustworthy. They also accommodate last-minute arrangements. read more

By far the best care my pets and I have ever received! I left on vacation knowing that I didn't have to worry as my pets were in the their own home, in their own beds, with loving people to care of them. I didn't have to worry about my dog getting kennel cough from some boarding place and my two cats were safe and sound! When I got home everything was so clean, my animals were happy, even my plants were happy! My neighbors reported all good things too! I would recommend this company to anyone with pets that they truly want loving care for! read more

Debi and her team have been taking care of our cats when we travel for nearly ten years. They're reliable and responsive - if we ever have to travel on short notice we never have to worry about our cats. We've referred several friends and they've all had great results. I couldn't recommend The Pet Nanny more highly. read more

My husband and I adore The Pet Nanny. Debi was extremely thorough in our introductory meeting, ensuring that she had every bit of information about my very timid, formerly feral, 6-year-old cat, Archie. I felt comfortable with her very quickly which is helpful considering I'm very particular about who cares for him. One of her team members, Tyler, takes care of Archie when we're gone and I've never known my cat to allow anyone, other than my husband or me, to touch or hold him. After only a few visits, Archie was in Tyler's arms. I'm still shocked. We always come home to a happy cat who doesn't punish us anymore for abandoning him, an organized stack of mail, watered plants (when applicable), and a secure home. We also have a home security system that they've successfully interacted with each time. Their visits are consistent in regards to time of day and the length of each visit. They are very observant and even contacted me via email during one of our trips to notify me of a non-emergent change in Archie's, umm, litter box activity. They knew exactly what to do and offered to take him to our vet if things didn't get back on track. All was well but I greatly appreciated the attention and the timely heads up. Debi and her team have always been available to us even at the last minute. Their flexibility is hard to find and much, much appreciated! I highly recommend them! (side note: you might not get a call/email back from Debi until around 9pm at night...but this is due to the fact that she and her team are out taking care of clients' pets all day, all over the area) read more

I NEVER write Yelp reviews (this may be my first one, now that I think about it). So that says something. I have a very skittish cat who does not do well in new environments, traveling, or stressful situations. I found two services that come to your home to take care of your pets while you are away, one of them being the Pet Nanny. The other service cost something like $25 a day plus $15 a day on holidays. Compare that to Debi's $16 per day, any day, no matter what. When Debi came by my house she asked a ton of thorough, amazing questions, some of which I didn't even think to address. She even gave me advice on how to get my cat to drink more water, which aids in preventing liver and kidney disease, and the advice absolutely worked. Furthermore, she counciled me on why my cat might eat so often and throw up so much, advice that also worked and probably saved me several hundreds dollars at the vet. As Debi and I talked, my very shy, skittish cat came right up to her to be petted. She trusted her immediately. I was convinced. I left for 7 days with Debi's team coming every other day, and when I returned the place was clean with plenty of food and water. Plus a clean litterbox. She even left a holiday card and a toy for my cat. Amazing, amazing experience. Thanks Debi! read more

My wife and I love Debi and her team. We've been out of town for several weekend trips and for a week-long trip. Each time, we've returned home to relaxed cats. We feel comfortable with Debi and her team taking care of our cats and our house. Debi is very responsive and is available on short notice. read more

I've been using the Pet Nanny for about 2 years for our cat. They are extremely reliable and thorough.

Absolutely reliable service no matter what the weather (yes, even in the worst blizzards) or location. Debi interviews her new customers to establish a good relationship and clear understanding of expectations from the start. This made us quite comfortable. We have had a number of dogs over the years and they bonded with all of the Pet Nannies, with Bonnie being a favorite. We provide as much notice as possible when we need visits as a courtesy, but have had no problem getting on the schedule with 24 hours (or less) time to plan. read more

I cannot sing Debi's praises enough. I don't often write reviews, but would like to go out of my way to recommend her company's services to our community. From start to finish, I was blown away by Debi & her team's "bedside" manner and old-fashioned approach to their services. As a new customer, she will go out of her way to make a home visit to learn about the special needs of your pet. It was overwhelmingly apparent after my vacation, how well-cared for my cat was. Unlike other visits where I had a friend drop by once or twice, my cat wasn't stressed out. Debi & her team even leave a personal note -- even more of a testament to their special attention and care. Her prices are crazy reasonable too! read more