Stevie gets SO HAPPY when Leena gets to our door each day. He races down the stairs to meet her,…read moreand he comes home a couple hours later totally tired and ready for a nap. This team has been reliable, affordable, super flexible, and I'm not sure what we'd do without them!

We love Red Rover. They are super flexible and we can generally add days last minute which helps…read morewith our work travel schedule. Our dog goes with them for the social time and always comes home happy and exhausted. On rainy or muddy days he's returned clean and toweled. He's always super happy to hear them at the door. Highly recommend!

Booking was easy, we got groomed here before. Our stay was 4 days. I received daily photo updates…read more They called me when his eating habits changed. They are very attentive and even give you a report card at check out. We love WAG Oakland. 10/10 recommendation

Shame on you Wag Hotel!…read more I scheduled boarding for my dog Hans at your facility back on 1/28 in preparation for a trip to Japan on May 3 - 8, which you accepted on 1/31. However, when we arrived at your facility on May 2nd, the day before my flight to Japan, your front desk staff informed me that Hans' 5/2 - 5/8 boarding was being denied due to him having a heart murmur condition. Even though I've been a loyal customer to you for over 10 years; and that Hans' heart murmur condition had already been noted in your system since 2024; and given that my flight to Japan was less than 24 hours away; and given the fact that your facility waited until I was at the checkin desk in order to inform me of Hans' boarding denial; I was still told that there was nothing that your facility could do and that it was simply following company policy. Luckily for me, I demanded to speak with a manager who then took it upon himself to assist me in finding another facility that would board Hans at the very last minute. So kudos to that manager. However, you should know that he had to make several calls going down your "other recommended facilities" list in order to find a facility that was willing to board Hans on such short notice even with him having a preexisting heart murmur condition. So again, kudos to that manager. So unfortunately, this is how our relationship ends after I've been a loyal customer to you for over 10 years. Policy aside, not only should I have been notified far in advance to my May 2nd boarding schedule, but that I should have also been given an accommodation due to the last minute nature of your notification. It was simply amazing to me to hear both your Manager, and your front desk staff all admit that a notification error had, in fact, been made by your boarding authorization unit, but due to company policy there was nothing that could be done and that Hans would simply have to boarded elsewhere. Obviously, both my years of customer loyalty and the fact that your authorization unit had made a horrendous mistake, made absolutely no difference whatsoever in my situation. So goodbye, and again shame on you Wag Hotel!

I go once a month to use the pet wash. Generally there's no line, the pet wash area is clean and…read morethe plumbing works. There are just a couple of challenges: sometimes its difficult to adjust the water temp, so you have to adjust then wait some time for it to settle, then re-adjust if necessary, and secondly the pricing is a little high - but you get what you pay for.

Vet was Rude/unprofessional. Went to take my dog for his shots and I wanted to record a bit…read moreobviously without getting the workers faces etc. There are no signs saying no Cameras or photography. The Vet stops me and says "No pictures please" which is fine I stopped respectfully but she added "I mean I don't go to your job and take pictures of you" (with a sassy tone) she didn't need to add that totally killed my mood. Why would I want a picture of her? Mind you I work at a Mexican restaurant where there's pics of me posted on yelp without my knowledge. This is the 2 second vid I screenshotted to show what I was recording before I could adjust and zoom in. Mind you she had no problem hugging, kissing and rubbing her face on my dog like if it was hers/was ok to do but I kept my mouth shut.

I am super happy with this place!!! My toy poodle Curry is really nervous around groomers due to…read morebad experiences and gets really anxious, but she was doing great after her appointment with Heather!! Heather gave me really good instructions and commentary on how to prepare Curry for a grooming appointment so that she wouldn't be nervous or in pain and was super accommodating and patient with her. The cut is so cute and exactly what I wanted!! Love this place, will definitely come here for future hair cuts :-))

This is a positive review for Heather.  She was very knowledgeable and helpful. She also showed…read moregood character. I had reached out to Heather seeking advice on how to help a stray cat "Miss Kitty".  Miss Kitty comes around 2x a day for food in my backyard. She is a very pretty kitty with medium length black hair who seems to have some matting issues. Miss Kitty is very skittish but I have been slowly building trust with her these past few weeks. So can now pet her. Given she has been outdoors she is not used to being brushed and gets scared when she sees it. I contacted Heather seeking advice for how to best help the cat with her coat. Heather very generously spent 30+ mins talking with me.  We covered all sorts of topics. Including ways to desensitize the cat to brushing, which sort of brush/comb to use, and how to make sure it's also paired with a positive reward (like a treat). HEather also explained that I should first get her used to me brushing/combing her where there are no tangles, just so that cat can get used to the experience. Then as I build comfort with cat, gradually work my way over to the tangles to gently work on them.   She also gave her take suggesting that maybe this was winter undercoat growing out with some tangles. Versus extreme matting that was pulling the skin and causing pain to the cat. Which was a huge relief in itself! We also spoke about the pros/cons of shaving her. She explained it would definitely give her a fresh start for the coat. However, Heather voiced that if it was done now (April) she worried the cat would get cold outside.  So suggested if it was done, either to wait until warmer months or until the cat maybe was more socialized and willing to live indoors afterwards. We also spoke about if eventually the cat was shaved that would also be a good time to bathe her, which type of soap to use, etc. We also spoke about if I did ever get her socialized to that point, how we could make any future appt less stressful for the cat. During the conversation Heather also spoke with me about not rushing things, given strays have a lot of trust issues. So Heather understood how fragile the budding bond is with this cat. (She mentioned her mother in law did feral cat rescue, so was familiar with how to work with these types of cats who generally are not used to human interactions.) If Heather was as different type of person and greedy - she would have just wanted me to bring the cat in for an appt immediately or tried to sell me a bunch of products.  But she really seemed to care about the cat's well being which I really appreciated.  There was zero attempt to sell me on anything which these days is very rare. Heather also declined my offer to pay her for the phone consultation, saying she was happy just to help. Again very rare! If you want someone who is a knowledgeable and experienced groomer, genuinely cares about the animal's well being, and is a wonderful human being to boot - you will be in good hands with Heather.

The prices are amazing, the staff is kind, and I love supporting my local community. They offer…read moreamazing products and low cost vaccines + vet services on certain days of the week. It can get very packed and you definitely need to arrive way before the store opening to get in queue for vet clinic services but they do their best to be as efficient as possible. I always recommend petvet to my fellow pet parents.

I took my dogs there for ear infections and flea meds. My female dog had a cyst on her. Initially…read morewhen I asked them about removing the cyst I was told they can't do it and to take her to a surgeon for removal. But the cyst wasn't bothering her, nor was it solid like cancer so I decided to leave it alone. It had been 2 years with the cyst no problem. So I took them in April of this year for the ear infection and flea meds. When they brought her back to me they told me they had drained the cyst. THIS WAS NOT WHAT I BROUGHT HER FOR NOR DID I ASK AT THIS APPOINTMENT!! I asked why they did that and she said the doctor told her it was normal practice which I knew was not! The told me to monitor it and if it got infected to bring her to an emergency clinic. A few days later the cyst was back and larger! It was now hard and filed with blood! I tried to take her to the El Ceritto location and was told they couldn't help her and to call a surgeon. I called and took her around and was getting estimates of about $2800! I couldn't afford that. I called Petvet back and told them and they basically said I'm on my own and wouldn't help me save her. I was deeply devastated. By that time the cyst ruptured and was now a giant hole on her side. Luckily I found Vets In Vans. They quickly put her in antibiotics and got the infection down. Then was able to heal her with meds from the inside out. I spent almost $1000 trying to save my dog. Today I went back simply for a flea med refill and was turned away in the most rudest manor from a white lady with matted hair like a dog, who works there. She yelled at me in front of everyone that they won't see my dogs ever again because of "what I had done before". I was confused because I definitely did complain but was never rude. And in fact I could have complained to the board but chose not to because that was literally the only issue I've ever had with them. But after today's treatment from that lady with the dog matted hair, I am definitely filing! She is the true definition of a Snow Roach and should never be allowed to work with anyone's pet again! I asked for her name, she refused and told me figure it out! Would not give me the manager or owners info to file a complaint. There is also a young African American Woman who was very nice and professional who did take the time to hear me out. But she also denied what had happened saying their clinic doesn't do cysts. I asked her for the paperworkfrom April's appointment and she kindly gave that to me. And that is where I discovered that they actually noted that they drained the cyst I showed it to her and she even looked surprised. So needless to say I'm filing a complaint with the board and a small claims court claim as well!

Our 2 1/2 year old Bernie doodle loves her weekly "dog pack" walks/hikes with Paul and pups. It has…read morebeen a game changer in releasing some of the boundless energy she has. Thanks to the Natural Dog and Paul and Nora!

When we were faced with the possibility of boarding our lab for over a week at one of the big…read morenearby facilities, I was determined to find a better alternative. I wanted somewhere she could feel cozy (not stuck in a kennel for most of the day!) and get plenty of loving attention and exercise. After a few lackluster interviews with sitters I found on our town's facebook group, I got a recommendation for the Natural dog. I was immediately drawn by their pictures of their pack on hikes in hills and appreciated the quick, thorough response I got to my inquiry. We scheduled a trial night to make sure our girl would be a good fit for an extended stay (we loved that they did this check) and I could tell right away from seeing Paul interact with her that she was going to be in good hands - he is definitely a bit of a dog whisperer. While we were away, we got daily photo updates of her living her best life, exploring the trails and snuggling on the couch. It gave us so much peace of mind knowing she was happy and well cared for. We've already booked two return visits :)

Kaity and Tim are the best! They have cared for my cat, Riley, many times over the years. I am…read morealways able to enjoy my vacation without a worry. They are reliable, responsible, affordable and loving. Kaity's vast experience means she can give medication, or whatever else is needed, to even the most difficult pet.

Kaity and Tim are awesome, we felt really safe and secure with them coming into our apartment to…read morewatch over our furbabies whenever we went out of town. They were great at communicating throughout the trips, and even got our super timid kitty to hang out and play a bit. We also loved supporting a local small business, which they run very well and professionally. Our place always looked great when we got back, and our kitties were happy and very clearly well cared for when we were away. They were also amazingly accommodating and understanding when I got a few dates mixed up, and were able to add a few visits in on really short notice, which was so appreciated given it was 100% my mistake. Highly recommend Fuzzy Britches! Thanks Kaity and Tim :)

Hands down, Christi is the best dog walker in the East Bay. She is a first a dog lover, who is…read moreconscientious, organized, and thoughtful. Her pack walks exhaust the dogs while being safe and exciting for them. Her dog sitting sets my mind at ease as she knows dogs, her level head and knowledge ensure peace of mind while we are away.

this is also a long overdue review, I have used BARK AROUND THE BLOCK for many years. and…read more her staff are excellent. my dog; Rommel, a French bulldog he absolutely loves walking with her. She socializes the dogs with the group walks offered in the afternoons or morning walk. during the ongoing months The scheduling and communication is excellent ! My dog has improved greatly in all aspects of his socialization as well as his obedienc. Believe it or not for his breed he is so chill now. He loves his group walks! The trails are varied which is fabulous and keeps it interesting for the dogs. I have been extremely pleased with the excellent level of service provided by Bark Around the Block She is deserving of the Best Dog Walker of Alameda for the consecutive years, it has been awarded to her Company!

My dog was scheduled for a grooming appointment and the business was closed. I called the owner and…read moresomeone answered the phone and hung up. I called back and the phone rang numerous times without any answer.

WoW! They did exactly what I requested for my hairy Cockapoo. She looks AMAZING, I would highly…read morerecommend taking your fur baby here.

Doggy Lama pet care is the best! We've been sending our dog to Molly for years now. Whenever we go…read moreaway, we know she is in the best of hands. Molly is sure to send cute pics of their pack walks and daily happenings. Our dog has so much fun when we're away that she actually seems a little bored once we bring her home. That to me is a sign of a great dog sitter/caregiver.

I have a parrot and contacted several pet sitting companies looking for someone with bird…read moreexperience. Doggy Lama was the only company that responded that they had staff experienced with birds. Dani came by to meet my bird before my trip and did a wonderful job taking the time to get to know her and understand her needs. Unfortunately, my travel plans changed and I ended up not needing pet sitting services this summer. Even so, I wanted to leave a review because I was so impressed with the company. They were responsive, professional, and genuinely seemed to care about both their clients and their pets. Communication was excellent, and their website made scheduling and payment incredibly easy.