If I could give this service 0 out of 5 stars, I would…read more
First, I want to acknowledge how wonderful Naomi was when she helped place me in my first role. The second recruiter I worked with, Michelle, was also an absolute angel. She was supportive, kind, and communicative throughout the process, and I truly appreciated working with both of them.
Unfortunately, my experience with the owner, Claudia, was the complete opposite. I have never in my life worked with someone as unprofessional as she was.
To provide context, I was matched with two ultra high net worth clients through this company. Both individuals turned out to be extremely emotionally abusive. I have worked in the celebrity industry since I was 20 years old, and by the time I worked with these clients at age 31, I had never encountered behavior to that degree. While I understand that the company's priority is to place candidates and generate revenue, there should have been transparency about the individuals they were placing me with. In my experience, Claudia was only kind and engaged when a placement was made and the company was earning money.
During my second placement, I gave a two week notice due to the increasingly toxic and emotionally abusive behavior I was experiencing from the client. One week into that notice period, the situation escalated further and I made the decision to leave the position early. I had previously been transparent with Michelle about my concerns and my desire to leave the role.
At one point, the client contacted Claudia and shortly afterward Claudia left me a very aggressive voicemail referencing an NDA and accusing me of disclosing information about a previous employer. This accusation was completely unfounded. The previous client I worked for through this company was already listed on my resume, so there was nothing confidential about that information. I chose to respond by text message because I did not want to engage in a heated conversation when I knew I had done nothing wrong.
Claudia's response to my message was simply a vomiting emoji. I found this reaction extremely unprofessional and inappropriate, especially given the circumstances I was dealing with at the time.
The company and employer also made several accusations about my conduct. Ultimately, I provided the California EDD with substantial documentation covering the three month duration of my employment, including text messages, emails, and medical documentation. After reviewing the evidence, the judge ruled in my favor and granted unemployment benefits.
It took me nearly two years to feel comfortable enough to write this review because of how stressful and traumatic the experience was.
My hope is that no one else is placed into situations like this without transparency or support. I sincerely hope the company reflects on how candidates are treated moving forward.
