his tv doesn't stay on!! I know that's minor to health care workers but it's MAJOR for someone…read morerecovering in any healthcare facility!! He does want to keep asking so I will!!! He should have a tv that works!!! Otherwise the meals are great and so is the staff!!!

From the owner: The Cedars - An award winning retirement community in Portland, ME, offering the full continuum of…read moresenior living options for every potential stage in your life: Independent Living, Assisted Living, Rehabilitation and Skilled Nursing Care. At The Cedars, seniors embrace each day as an opportunity to grow. Our senior living community is designed to help them do just that. So choose to live in a place that gives you every opportunity to live life to the fullestThe Cedars.

This place is understaffed and the level of care is terrible. It was not clean, response times for…read morepatients were ridiculous. I watched a patient literally crawl out of his room. They talk a great game but are hardly communicative unless pushed. My parent was discharged after a month and ended up spending 11 days in the hospital two hours after getting home. Effective rehab experience??? Not! We were advocating for our parent & experienced a marginal effort for her to regain some health. Imagine those elderly folks who don't have family. Beware! One star because I couldn't post without it.

I was an employee of the Cedars from 2000 to 2017. I was very proud to work there and I have told…read moremy friends I would recommend The Cedars to anyone who is in need of a skilled rehabilitation center. I would be happy to have a family member be a patient there. The Cedars is non-profit, and their focus on quality patient care shows. The bottom line is not about money. I was proud to work there, and I would work there again. It is a clean facility, with very caring CNAs who are very good at their jobs. The nurses are smart and caring. The PTs, OTs, speech therapist and therapy assistants have excellent skills. The Cedars have had the same staff for many years. Overall I really am impressed with the level of care they provide.

one of the best elder living centers I've been to. caring. staff--with turnover-…read morenice area for walking, easy location, some bus rides to appointments. meals range from restaurant quality to adequate. the activities program is sparse, but the kindness of the staff makes up for everythin.

Our friend was put into The Wood at Canco Retirement Home Portland Me. 3 years ago. Things changed…read moreover the 3 years. What she were told when she went in to The Wood at Canco and what she received over the time she was there was a great big LIE. Lie number 1. She was told she would have a ride to doctor appointments in the company van. Shortly after she got there they lost they driver and never got another one. And from what we seen and heard there never tried to get another driver. Lie number 2. She needed her ears taken care of she couldn't hear, this never got done they told her they had an onsite nurse. Not much help if any from any nurse the whole time she was there. Lie number 3. After time goes by she would be checked on to see if she would have to move to another part of the building for when she would need full care. That meant her would go into hospice care when the time came and she would be allowed to pass there, that never happened. Lie number 4. When she was getting so she could not manage alone anymore they said she need to go some were else for hospice care. She was told she could live out the rest of her life there. That was one of the biggest lies, a very CRUEL thing to do to a person close to the end of there life. The big thing for going there was to live out her life there and not have to have to much change that late in life. Pretty crappy for $7000.00 a month. After some time there the cleaning was lacking, the food started to slip and a big lack of help. When they moved her out they told her they would send the things not needed anymore to Goodwill then they informed her she needed to pay more than $400.00 to have her things removed that was LIE number 5. and Now she is in the City Hospital costing her even more. No person at 100 years old should have to go threw things like these. These places suck your money dry then throw you out like a bag of trash. Lies on top of Lies I hope people read this and will pass the word and never to put your loved ones in this retirement home.

Overall, very good care for my relative for a number of years now. Sometimes the management/office…read morestaff is slow in getting back to you via telephone.

What an incredibly horrible place. Terrible care given by people who aren't even certified…read more Management is constantly fighting with family members. The admin was very rude to myself and the rest of my family. We decided to pull our family member out of the facility. High employee trun over rate. Overall, a horrible place that should be shut down.

We moved here almost 5 years ago and have been very glad we did. The staff call us by name and are…read morevery kind and helpful. Everyone is friendly. There are loads of activities to choose from. One can be as active or quiet as they wish. There are nurses available, 2 restaurants, a pool, an auditorium as well as large rooms in the Lodges for events and gatherings. We live in the Independent Living section. There are also buildings for Assisted Living and for memory care.

After recently moving my parent here I have serious reservations about this community. The woman at…read morethe front desk is hostile at best, I'm afraid of how my parent will be treated. Every time I try and make arrangements it turns into a truly unpleasant event. I am actively and desperately trying to find a new, safe solution.

I cannot say enough about how amazing SHAWN SHAMBO is. He has gone over and above in assisting me…read morewith placing my parents in the best independent living situation and was SO HELPFUL by suggesting the right VA programs that were available to my parents to apply for. He is truly an elder care expert and his network is vast. Working with Shawn took so much pressure off me having to research all the available options. HIGHLY RECOMMEND his service!! If there were 10 stars available here I would be selecting them all. He is a rare find. Shawn truly cares about his clients and I am honored to now call him my friend.

I had need of help in placing two of my parents in assisted living, both with separate issues. My…read moremother has dementia and needed a location with security and my father needed an assisted living option for various health ailments. Both needed options that could either accept MaineCare now or in the near future. Unfortunately there wasn't a location that could accept both parents but Shawn managed to have the knowledge and resources to find locations for both. I do not believe I could have found these options on my own or without serious hair pulling and taking years off of my own life due to stress. He is the best person to call first if one has need of help in placing of elderly loved ones. I can't thank him enough.

As a concerned family member of a resident at Springbrook Center, I am compelled to provide a…read morereview of Springbrook Nursing Home. I will begin by saying that the facility was unclean, Housekeeping staff were rarely visible. His room was not clean, floors are not washed, sinks are cleaned by me, the bathroom smells of urine. Linen supplies are scarce at times. The caregivers need to be reminded to provide bedside care, repositioning patients that needed to be repositioned while in bed to prevent pressure sores. Rodent dropping have been noted in some areas! The food is deplorable, my relative relies on family to provide nutritious meals. My reason for keeping my relative at Springbrook is because I am able to see my relative daily, which enables me to monitor his care, and ensure his safety. Anonymous

My mother went to this facility for 3 weeks in the late fall ... her room had mold under the sink…read moreIt was filled with ladybugs thay were dropping on her in her sleep ( after2 days maintenance came and vacuumed them off the ceiling . She had some swelling in her leg ( she was referred to rehab after vascular surgery on said leg ) Staff applied a pressure stocking and left it on her for hours) She had to take ot off herself at 3 am as it was ignored.. I would never recommend this facility for a loved one