Disgusting service. I have been registered with this…read morepractice for years and there are nice people as well. Most of the receptionist answer bored and are unhelpful after you wait in a que for at least 30 minutes. There is a blond english lady who is very nice though. Doctors horrible. The only ones that know what are they doing their jobs are Dr Khan(Asian lady) and Dr Henrry. Assistant Sunjita is nice and always tries to help, although most of the time is over her power. I had today an appointment for my son's 16 weeks immunisation. Dr Joyce was late for 25 minutes and I was told she is with a pacient, although I was in the Hallway and I could see that she is just chit chatting with another member of the staff in her office. She came out in a rush after 25minutes took my red book and asked me to come in. She started rushing me although it was her fault for being late and argued with me to keep my child on his back. No reason to hold him like this if it annoys him. Previous 2 vaccinations, the nurse let him sit on his bum on my tummy and there was no issue. He didn't even cry. Now she insisted on holding him on his back although he was in distress before the vaccin. She pushed the needle very hard, without desinfecting the leg prior to the neddle and just gave me a cotton bun from the desk to hold on his leg while she took the tape sticked to her desk. This materials should be sterile especially in pandemic, not lying and sticked to a dirty desk before touching them to a childs wound. At the end, she actually told me to leave as she is in a rush and gave no advice whatsoever if he will have fever or not. Disgusted of the service received. This type of people should be banned from working with the public, especially with children. Horrified.

I got sick and the doctor helped me a lot. Overall very friendly staff and helpful doctors. One of…read morethe best private doctors probably.

Very happy with the doctor and his advice. Would recommend to others. I was could not get to my…read moreregular NHS GP and was able to register here at uniclinic immediately. thank you

My gran was admitted to the hospital and although some of the nurses/staff are really helpful the…read morelack of communications between each wards was really frustrating. I would come to visit my gran on a daily basis and she would be moved about from one place to another, and she cannot speak english so she would be so worried, with no one bothered to inform her whats going on. It was really frustrating and she hated the hospital so much she would hide the fact she was ill! I would suggest communication between wards should be improved, there should be more doctors, theres like only one asigned to a large amount of people. NHS based hospitals need a lot more attention to be bought to the standards which make them a comfortable safety net for people in times of illness

what r the hospital trying to achieve. I burnt my finger while wrking. went to hospital and it…read moreturned out to be quite nice thought bit of wait. they told me to cme every second day to change the dressings ( as the burn was wuite severe). went on Saturday night ant they told me there is no nurse and ask the women when it will be there and she said try sunday. . my money wasted for the car park. then went to late night chemist for dressing but he havnt got the patch for burn cause my drssing was cming off. that's the point I thought what the point of hving these hospitals when ur in pain and they cant help.cme bck home 11 at night and took few neuroform to help me sleep. will try my luck today as the wound is still open and shd not get infected whah a shame

So first time using this service today. On the whole i was impressed. I've been having problems…read morewith my sleep recently and haven't slept a full night for over a month. Tried everything I could think of then decided I would speak to a doctor. Work don't provide a GP service for us and I searched for doctors and these guys came up first. The price - 44£ and this included the prescription the doctor wrote me The convenience - I booked from my desk this morning then saw the doctor during my lunch time. I was seen on time. The doctor - Dr Elizabeth Sinclair was lovely. I think they have loads of different ones here so difficult to say who you're going to get but if they're like her they'll be perfect for anything. I got a prescription after a quick chat with the doctor and was able to collect it from the pharmacy downstairs. Useful info : they're on the 37th floor so worth arriving a bit earlier than you'd think so you have time for the lifts etc! Also, check out my pic of the view from the waiting area. It's insane!

From the owner: DocTap is a private GP service offering same-day, face-to-face and video appointments with…read moreexperienced UK doctors. Our Canary Wharf clinic has an on-site lab, so blood tests are taken and processed here, with many results back within minutes. Whether you’re unwell, need blood tests, a health screen or medical forms, we focus on fast access, rapid results and clear, expert medical advice.

Really bad experience at Queen's hospital, from entrance until I've left…read more I've had an awful abdominal pain which was going all the way to my back, I couldn't stay straight on my feet for too long and neither on chair. I've arrived there at 15:18 and after 15-20 min one of the nurse took my blood pressure and my temperature, after that I have waited for 6 hours to be assessed so I'll know which department should I go. I understand that there was cases urgent that had priority but still it's not acceptable to wait that long. After 6 hours I was sent to emergency major b, yellow area. I have arrived there helped by my daughter, I've check in at the reception, waited for another half of hour to be assessed again and to do the blood tests. I finished all this around 11pm. After that they've told me to wait in the other area from major b at a&e to be called by someone whenever my results were ready. I have waited until 3am in the morning to be taken by someone. The doctor that came, the only person who actually cared for his patients helped me. He gave me a strong antibiotic and he booked me in for a ct scan at 9 am. The pain wasn't as much at that moment as it was when I've arrived but it was still there, I could walk a bit better after the antibiotics. He prescribed me some medicine but he specified and insisted not to take them until the doctor from next shift reads my results. I've left the hospital at 6am. At 9am I came for the scan, the lady from reception didn't even know where to send me and move me from there to there. After the scan I've been told that I'll wait 2 to 3 hours for the result. I have waited until 4 pm, so another 7 hours spent over there for nothing. I decided to ask a nurse around 3pm, she moved me from one side to another, she didn't know, she told me that there's no doctor to read my scan results and told me that was going to find someone. At 4 pm a lady doctor came and took me inside and asked me what is my problem with my file in her hands. I started to explain her again what was wrong and that I did the scan. She DID NOT read my scan results, she DID NOT told me if it was ready or not she was really uncaring, and at the end told me to take the prescription that the previous doctor gave me, she DID NOT even looked at that prescription. I've left the hospital with pain, without a proper answer of what I have and totally disappointed and really tired of this uncaring staff. I had to go back at home to check what is wrong with me on my money, even though I pay taxes and work and have a life here, because In here I didn't get a proper treatment I was really neglected.

I had some friends who used to say "If you go to Queen's Hospital, don't stay overnight cause you…read morewon't ever leave if you do!" Well it's not THAT bad. Saying that, if you live in the catchment area for this ambulance service there's really nothing you can do about where you're going. There have been a lot of bad stories over the years in the press about Queen's not being what it should be. People going in and being in their beds in their own excrement and the standards just not being up to much. Well I'm fortunate to not have gone in as a patient for a few years (I went there back in 2012 because I broke my hand.), but had to visit my Dad in November because he had a stroke. Fortunately his speech wasn't slurred and he had no physical aliments, he did (and still does) suffer from aphasia as a result, this basically means he lost the ability to read, watch TV, listen to music, understand time and mixes some of his words up so it sounds like he's talking nonsense. Good points: Not many I'm afraid. The hospital is very new looking. It has facilities for people who are visiting their friends and relatives; Costa and a few places to eat. The receptionist and nursing staff were polite and helpful. The aftercare was very good; the hospital arranged various nurses and behaviour therapist for him very quickly. Bad points: I visited a few times and didn't leave with good impressions of the place really. Firstly it smells like horrible and rotting food, puke, pee and crap; there's really no delicate way to put it! I'm assuming the staff can't really smell it, but it is prominent. Personally I think they should go back to the days of disinfecting everything, and stop underpaying the cleaning staff, surely hygiene should come first? The place is a warren, and it's very easy to get lost, which I did the first time I visited. The ward I needed to go to wasn't plainly marked. Although staff were helpful towards me, their attitude was completely different to the patient. One catering staff assistant asking dad a question but then completely ignoring his reply. My dad has a limited diet that he eats and he hated the food, he said it tasted "diabolical", he ended up eating very little of the hospital food and was "told off" for not eating it. Honestly it smelt inedible to me too. Fortunately they didn't seem to care that we brought food in that my Dad could eat. (Is this a good point or a bad point?) In my Dad's ward there were lots of old, infirm, and senile patients, at least two of whom constantly shouted during the night and day. So he had no sleep some days because of all the noise being made. The Doctors wouldn't or couldn't tell us exactly what my dad's diagnosis was, what treatment they were going to take and when he would get certain tests and would be allowed to leave. My mum and her friend had to find a doctor/specialist and grill them intensely to get the information we needed from them. Because of cuts with staff and funding, and the running of hospital like businesses rather than places to save people's lives. We're forced to make do with what we have. To put up with substandard hygiene. Doctors and nurses working long hours for little pay. It's basically what you get. So if you're in the Essex/Havering area and you call an ambulance or have to go to hospital for physiotherapy, or surgery you'll definitely end up at Queen's. Not good, but it'll save your life.