Staying at the same rating I left before. Staff are totally brilliant from cleaners all the way…read morethrough to registrars. Only, slight, downward trend is the car park. Took an hour to get in even though spaces were available as people left. But, next time, will arrive a little earlier to avoid the high BP.

under staffed and under budget cuts this hospital is failing like all Englands hospitals. Saying…read morethat the staff are amazing, helpful. treasures... really. My father has been there 22 times in the last year and hes still going strong at 92 thanks to this hospital. Having said that there seems to be too many chiefs n not enough Indians. Nobody seems to know what the other is doing or has done, never see the same doctor so you hear repeats and totally conflicting reports. Toilets are kept clrean but an ocean of stinky cigarettes greet you at the entrance. In the world of the tumbled down decrepid national health I would say this place was fair to middling!

Never heard a bad word said about this hospital. It has a 100% record for no infections and apart…read morefrom their high standards of surgery they've got a great reputation cleanliness and aftercare. Definitely my first choice.

The Phoenix Hospital is purpose built to provide essential services to local residents. My mum had…read morecataracts removed from both eyes, in two seperate operations. She received wonderful care from all the staff at the Phoenix. Their dedication is unique. Convenient location with free parking. Good disabled access.

My daughter tried to commit suicide last year, she was attached to the east team for three weeks,…read morethey then said they would put her in contact with coombewood, at first they told her that she was not on their books. Great she has metal health problems they don't know about her. Since she tried to commit suicide she has had two appointments with coombewood neither of them was to see a specialist or talk through her problems., since then she has cut herself quite severely mutilating her leg from the hip to the knee with hundreds of long sweeping cuts. Called the team they said call back at 8.30 this was on Saturday morning 25 th jan. she called back at 8.30 and was then told to call back on Monday morning. If you live in Essex please don't have a mental illness as the care is non existent. Thankyou from a concerned mother

My son has been under the care of the team at Coombewood for many years since he was diagnosed with…read moreparanoid schizophrenia over 20 years ago. Sadly, he died suddenly this year when his heart failed. The team at Coombewood are amazing in their care, commitment and dedication to supporting their clients, and I have the highest regard for them. I held my son's P.O.A. and was his main carer: roles that were respected by the Coombewood team, who included me as part of his support network. They were always easy to talk with and could be relied upon to make contact swiftly if they were not immediately available. They work incredibly hard in difficult circumstances, especially as they are involved in the care and support of people who are so often dismissed within our society, and they continue even though many of their clients will never 'get better ' but require on going help throughout their lives. My son could not have been cared for better than by these remarkable people who gave him respect and treated him as a valued individual even when his psychosis and paranoia made his world such a difficult place for him to cope with. Coombewood clinic and the staff who work there go to great lengths and provide, not only an excellent standard of care, but also a safe place for those who find their world a frightening and confusing one. I only wish that more funding was available for Mental Health Care, especially considering their huge workload.