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    The Packaging Store

    1.0 (1 review)
    Closed 7:30 am - 6:00 pm

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    9 years ago

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    All My Sons Moving & Storage

    All My Sons Moving & Storage

    1.5
    (83 reviews)

    Honestly, my experience with setting up the move with them was not great. Originally, it was…read morescheduled for Saturday @ 3 pm. After finding my move would be more difficult than expected, (Alec) asked if I would be flexible to reschedule for the following Monday between 8 & 9 am to have a "fresh" team. I agreed. However, he apparently failed to reschedule me at the time HE suggested. He never contacted me to inform me they would not be coming between 8-9 am nor did he inform his team that would be moving me at that time. He instead scheduled them to be at my home that Monday between 11 am and 4 pm, which was not the agreed upon time not to mention was a ridiculous gap of time. I tried to contact him after no one had shown by 9 but, of course (according to Travis) Alec went out of state for the weekend with his family and could not be reached even though he gave me a number to contact him at any time. Travis said he would look into it and try to talk to Alec and get back to me ASAP. I never heard from either of them and still have not. The team ended up getting to my home that Monday by 2:30 pm after having moved another customer which is exactly what Alec said he was preventing by doing the reschedule for the morning. Having said all that, the team that arrived that day did an outstanding job. They were friendly, courteous, worked steadily, hard and very carefully. They were extra careful with the items I mentioned were of great importance to us. I give them 5 stars and would have them move us again without hesitation. The workers were outstanding. The office management could/should definitely learn a thing or two from them. I do recommend them based on the workers but I suggest you speak to someone other than Alec or Travis when scheduling or setting up your move.

    Do Not Use All My Sons for a Full-Home Move (Hire Two Men and a Truck Instead)…read more TL;DR: All My Sons is entirely incapable of handling a full-home move. Their estimators are incompetent, their crews are unprepared, management will blame you for their mistakes, and they will charge you the legal maximum regardless of the actual time spent. Save yourself the nightmare and use Two Men and a Truck instead--we had to hire them to finish the job All My Sons abandoned. The "Expert" Estimation: We hired them to move our home (2 beds, 2.5 baths, office, sunroom, living room, kitchen, no major appliances [fridge / W&D / stove all stayed]) about an hour away. During the quote, we did a meticulously detailed walkthrough through video call, opening every closet and transparently showing everything. The estimator laughably bragged about having "30 years of experience" and assured us that 1 truck, 4 people, and 8 hours was all we needed. When we asked if we should disassemble our own furniture to save time, he told us not to bother and to let the movers do it. Moving Day Chaos: Fast forward to moving day, and nothing aligned with our paperwork. First, the crew size that showed up didn't match the quote. Second, they immediately announced they "don't disassemble" standing desks. (The 30-year estimator probably should have mentioned that). We took it apart ourselves without issue, but the laziness was already apparent. The Truck & The Treadmill: About halfway through, the crew started complaining that the truck was getting full and we were "way over weight" (a bizarre complaint for an hourly-based move). They eventually forced us to choose between moving our sunroom furniture or our treadmill. We chose the heavy treadmill. The crew walked into the room, decided it was too big to fit through the doorway, and refused to maneuver it, take the door off the hinges, or disassemble it. They ultimately left the treadmill behind, along with a large rug, patio furniture, and part of the sunroom furniture. Unprofessional Management: To add insult to injury, we received a call from management as soon as the crew areived to deliver. Instead of apologizing for leaving half our house behind, they actually chastised US for being "way over weight." Forgive me, but isn't accurately assessing the weight, truck size, and crew needed the exact job of your "30-years-experience" estimator? I would have gladly accepted a higher, more accurate initial estimate. Instead, they botched the logistics and verbally berated us for having too much stuff. The Billing Scam: Here is the ultimate kicker- the crew finished delivering the portion of our home they actually bothered to move at *exactly* the 8-hour mark we were quoted. (Remember, despite all their complaints, this was an hourly-rate move.) Yet, All My Sons charged us the absolute maximum amount (150% of the quoted amount). We paid a massive premium for an incomplete job, and then we ultimately had to hire a secondary, actually competent moving company to get the rest of our things. All My Sons runs a shady operation. They will pretend they can handle your move, blame you when their logistics fail, and still ensure they drain you for the absolute maximum amount possible. Avoid them at all costs.

    Big Kev’s Moving

    Big Kev’s Moving

    4.0
    (11 reviews)

    We really had the best of intentions hiring Big Kev. We like to support small and local businesses…read moreand the prices seemed reasonable. Unfortunately, this was the biggest mistake we've made in a very long time. The movers who showed up that day were friendly, but that was the only good thing about hiring this "company". I sent a specific and detailed list of items to be moved and the owner, Kevin, estimated a 4 hour job based on that list. He rented a 26 foot U-Haul for the job based on this estimate as well. He was not present on the day of the move, but sent two other movers. The 4 hour estimate turned into 9.5 hours by the end of the day, and the items I had listed to be moved did not all fit in the truck, so some things had to be left behind. When the crew arrived at our destination, a new construction neighborhood, they drove the truck up onto the yard across the street from us while attempting to back into the driveway, destroying the neighbors' newly laid wet sod into a muddy pit. Not a great start for us, as we had not even met these new neighbors yet. I had reached out to Kevin to come help his team unload the truck that evening, since we were already double the time estimated and the price was climbing by the minute. Instead of settling into our new home that evening, we had to be up early to drive the hour back to our apartment the next day to help him load up the rest of our belongings into his truck, as well as our truck. This was unlike any hired mover experience we'd ever had. Not only did the job drag out for many hours past the estimate, then we had to go back the next day and take a truckload of things ourselves. Good thing we also have access to a pickup truck because all the items would not have fit in my sedan. We have tried and tried to get Big Kev to work with the people across the street to get the lawn repaired, but he is refusing to make this mistake right, and he was reluctant to put a claim through insurance. He has had plenty of opportunities in the ONE FULL MONTH since the move. We never saw any proof of insurance in this whole ordeal, though the company is advertised as being insured and bonded. We have countless broken items, paid well over the original estimate AND the yard across the street is still not repaired. We had a new washing machine that was only a few months old. They dropped it while unloading it from the truck, putting three large dents in the front and sides, but would not take anything off the total on the day of the move because "the damage was only cosmetic". We had not plugged in the washing machine or tried to see if it worked before they made that claim. We are very disappointed in this whole experience. We chose a Yelp Guaranteed business because we thought that was on the safe side, but we have had nothing but stress over this. While we are very sad and discouraged over the state of our own personal items, we are more concerned with making the issue of the damaged front yard right again for our new neighbors. When I tried to check in with Kevin about the neighbor's property, he said that he "has it handled". It is not handled. There are good reviews here but please save yourself the hassle and avoid this company to handle your move. I've seen no evidence of being "bonded and insured" since he was so adamant about not wanting to put a claim through insurance to make things right with the destroyed lawn and your inevitably damaged property will remain damaged. The "Yelp Guarantee" does not mean anything, so don't let that trick you because they are no help in this situation and do not hold those businesses with the Yelp Guarantee stamp to any kind of standards. Original Quote: 4 hours at $120= $480 Truck rental fee: estimated $100-$110 Quote Total: Est $590 Actual Charges: 9 hours at $120= $1,080 Truck Rental fee: $200 Total Charged: $1280 Additionally, we now have to replace the broken items and repair damages out of pocket. Please just pay a little more to a reputable company who will take responsibility for their actions

    Try to set up several dates....for pick up and local delivery. It didn't work out for us -…read morecommunication broke down. Nice guy. No follow through. Would give him another opportunity .

    The Packaging Store - shipping_centers - Updated July 2026

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