Ordered chocolate covered strawberries were fresh & delicious also small dish of fresh fruit good. Yes prices are high but worth it.

I've used this establishment for several years for various occasions. More recently, i ordered a fruit platter for a special occasion. The fruit was tasteless, grapes were discolored as well as the pineapple. I called the establishment to inform them of the quality I received . The individual i spoke with offered no resolution or willingness to help. Instead, he seemed bothered by having to speak to me at all. I was very disappointed with the customer service experience at this establishment. I was not treated respectfully and no attempt was made to resolve the issue professionally. I will no longer use this establishment. read more

Costly, but the best fruit in the world. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 9 0 1 2 Unusual items. Seasonal items. Attentive to special directions. read more

We got a terrible basket of fruit for Christmas. We called ORCHARD; they said they would call me back, but we never received the call. Dealing with them for years, I never had a problem with their fruit read more

I got a beautiful basket from the Orchard and I was extremely impressed. The fruit was super fresh, ripe and everything was very sweet! It is def worth the money. In the basket I received a variety of different fruit grapes, berries, pineapple, melon, mini apples, oranges. If you need a beautiful fruit basket this is the place to get it! (369) read more

The Orchard - Fruit basket - Fruits & Veggies Near Me - Brooklyn, New York

I was so disappointed with my last order. let me just say that I have been a customer for years ever since i received a fruit bowl 5 years ago. The quality was excellent, ripe, sweet and delicious. I have sent quite a few baskets to friends and family through the years, and I have always been told that the fruit was great. I ordered myself a fruit bowl last week for my family holiday. such a huge disappointment. The only edible portion were some grapes, blueberries and pineapple. Every single other piece of fruit was not ripe, and tasteless. It cost me over $100 and basically all we could eat were some blueberries and pineapple. I reached out to the Orchard with both an email and a phone call and haven't received any response. So, a company which prides itself in their customer service has ignored me. I am so sorry to say that I won't ever recommend this company again. read more

I ordered a fruit basket for my sister's birthday. She's in Brooklyn; I'm in Tennessee. I placed the order online on the morning of her birthday for same-day delivery. Someone from The Orchard called me soon after I placed my order and told me that the drivers had already left and that it couldn't be delivered until the following day. I told them (politely!) that I would let them know within an hour if I wanted to cancel my order or just take the next-day delivery. Much to my surprise, they called back a few minutes later to let me know that they had called one driver back and would have it delivered that same day. I was so grateful -- super customer service. My sister sent me a photo of the basket after it arrived -- it was gorgeous! read more

The Orchard - Exotic Half Moon fruit basket - Fruits & Veggies Near Me - Brooklyn, New York

Consistently good. Service excellent, and yes, they never disappoint. They are my "Go to people" for delicious fruits, and lovely presentations. And the fact that is a family business seals the deal for me. Kudos!! read more

Always the freshest fruit. If unsure what to gift a doctor this it it! Delicious fresh fruit and fresh baked cookies, I have only received compliments. Prices are high but you get what you pay for. read more

The Orchard - Fruit platter $160 - Fruits & Veggies Near Me - Brooklyn, New York

The best fruit available in Brooklyn. The fruit platters are worth every penny and delivery is reliable. It's pretty remarkable the winter Mellon's they use when cantaloupe and honeydew are not available. Anyone I've sent one to for either funerals, birthday, anniversary or any reason are amazed and impressed. Heck, when I get fed up with the lousy supermarket fruit, I order a platter for myself as a treat. read more

BEEN USING THIS PLACE SINCE 1991. NEVER DISAPPOINTS !!! Just know this ... You get what you pay for. This is quality merchandise. The old saying that good stuff ain't cheap and cheap stuff ain't good applies here as well. Other people may say that their stuff is expensive. I say... what good is less expensive if it's not really that good and have it go to waste. I don't mind paying extra for something I'm really going to enjoy and say...IT'S WORTH IT !!! read more

What a waste of money!!!!! Someone recommended this place and said the fruit was fantastic so I decided to try it even though the prices seemed ridiculous. It was a total disappointment. The fruit was mediocre at best and cost a fortune! read more

Very amazing tasting fruits. Easy order online and quick same-day delivery to my door. I recommend anyone who look for good fruits delivered in NY. My girlfriend says she will be ordering more often. read more

Yes, their prices are extremely expensive. Prices are not listed. A large paper bag of fruit will cost me upward of $100 dollars, which is insane. The environmental impact is significant. However, the quality of fruit is hard to compare. From 1 to 10, Whole Foods fruit is like a 5-6 and Orchard is a 10. I believe their claim to fame is pineapple flown in from Hawaii. I don't know the exact price, I estimate that the pineapple was around $20. So, it's definitely not for everyone. They'll help you pick the best fruit, avocados, etc; you name it. They really know their stuff and the workers are very helpful. They'll even give you samples. If you're not interested in supporting their fruit import business, try their salmon. Yes, salmon. In a fruit store. It's seriously the best. The only comparable option is the Daniel Boulud salmon, but I still prefer Orchard. They do gift baskets and deliveries, but I haven't used either service. Tip: come here on a Saturday and avoid Sundays or you'll struggle to find parking. read more

I've ordered their fruit baskets about 4 times so far. Their fruits are really fresh, each at the right peak of ripeness, intense flavor. The fruit baskets come out full and generous. Great alternative to flowers. I always gotten compliments from the people to whom I've sent them to. Same day delivery! Also had a chance to visit their place. Great selection of fruit and vegetables. Rare finds that are shipped from elsewhere. The best thing is they have many fruit samples to taste. Would be here daily if I lived in the neighborhood. read more

Terrible service. Called early in the week for a certain item, told to call back later when they'd probably have it. Called another day, repeated the item name 3x and was assured they had it. Minutes later, took a long walk to store to be informed they didn't have it. No, sunchokes aren't the same thing as artichokes. Rude, no apologies, no accountability. The only thing that's fresh is their employee attitude. For a place that prides itself on selection, they seem to lack basic understandings of anything other than everyday fruits and veggies. Second poor experience. Few years ago, bought gift basket and was spammed mercilessly. Took about 5 attempts to get of their list. Not worth the trip or the price. Try Union Market or other gourmet grocers. read more

My godfather took me here after his friend recommended it. The place is small, but just by looking at the fruits you can tell it's fresh. They have sample of fruits for you to try before you order. I ordered the customized fruit bowl(they also sell already made fruit bowls that's a little cheaper), and slice lox. My fruit and lox are so fresh...best fruit market in Brooklyn. read more

The Orchard - Fruits & Veggies Near Me - Brooklyn, New York

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If only all groceries would have the quality of produce I've pleasantly found at The Orchard. Everything is fresh, quality, and no blemishes! Yum. They're definitely pricier than others but so worth it. Especially for their cut up fruits. read more

Every single piece of fruit that I've ever bought here has been AMAZING. They don't carry unripened/half rotten fruit. They don't put the sticker over a worm hole or bruise. The staff often let me sample before I buy and offer me fresh cut specials when I walk in. Sometimes, when I want to try something new I don't really know how to "pick a good one", but the staff at the orchard only puts out good ones so you can't go wrong. They'll even give you tips for how to select the best of the best. I've never tried their fruit platters, but I'm so impressed with their whole fruits in the store, that I will certainly keep them in mind for the future. read more

I'm a little late writing this review since I ordered their fruit platter for Christmas Eve. Ordering was relatively simple. I looked on line and then decided to go in personally and check them out before I placed my order. The staff was extremely helpful. I was able to taste some of the fresh fruit used and they guided me in making the right choice. They placed my order and when I arrived for pick up on Christmas Eve I was greeted with an incredibly beautiful platter of fresh fruit. I will certainly use them again. read more

I recently received two gifts from the orchard, one platter, and one basket. The platter had grapes, strawberries, small tangerines, figs and cookies. The display was very pretty, grapes off the hook delish, but the strawberries had no flavor. The basket was fruit, spreads and chocolate. Some of the chocolate had expired "use by dates" and some had that white film on it. I had to throw them out. Not one piece of fruit was edible, the consistency of the fruit was as if it was once frozen, and it had little to no taste. I was disappointed, especially knowing that my friends had to have had spent a pretty penny. This was my very first poor experience with the orchards quality of their merchandise. I will give them another chance down the line, as I have had much better experiences with them. read more

Finally a place that had produce with amazing taste. Everything I get here is super fresh, juicy(fruits that is) and of outstanding quality. I would give it five stars if it wasn't so pricey. But hey you get what you pay for. I wish they had labels with the prices. Oh and I didn't get a receipt last time I was there. I should ask for it next time, cause I'm definitely going back. Their fruit baskets look amazing and they let you taste almost everything cause they r confident that once you try their fruits u are most likely to buy something. read more

GREAT SPOT!!! Great produce and a friendly staff always willing to help makes coming here a pleasure. I live in Coney Island and will not walk down to the beach this summer without taking the 10 minute drive up to Orchard for some fruit. read more

I love the fruits here, they actually taste the way fruits should taste (no other way to describe it). The service is usually top notch but the new girl they hired completely messed up our order. She gave us spoiled watermelon in the wrong container, wrong size of mango (she fixed it after we realized it), and gave us white cherries as opposed to the red we asked for. The new guy who works there also gave us peaches that were not ripe (the ones we tried in the store were ripe). I think they need better supervision and/or training, the fruits are too expensive to have your order messed up. Previously we also had issues with delivery so we stopped ordering delivery (delivery not arriving at the designated time and receiving spoiled vegetables/fruits, so beware and check everything carefully). read more

I have ordered fruit and fruit baskets from this place for years. I have never received a bad piece of fruit. I order for Thanksgiving, weddings and funerals to mention a few. Sometimes I order online and have the items delivered, other times I walk in and pickup my order, especially for a funeral. Well, this morning I walked in to order a fruit bowl for a funeral as a picup. The woman at the desk was annoyed that I disturbed her breakfast at 10:30 in the morning. She told me that I had to order it and pick it up later. I guess this is a new policy. It is hard enough to park in the area, you think I am coming back later, not happening. As a matter of fact I will bring all of my business elsewhere. What a shame. I did explain that someone passed away and I didnt have a chance to pre-order, she was more concerned with eating. read more

Picked up a fruit bowl to bring to my cousin's house for Rosh Hashana. Everyone commented on the exquisite arrangement. Although it was beautiful the fruit was of high quality and very sweet. If you want high quality and a stunning arrangement The Orchard is the only place to go. Thanks for another great job. read more

I sent a high priced item to my friends who are smart and savvy and they had rated the product D-. Amongst their numerous complaints, they found a HAIR on the cheese, Nothing more to say. Never, ever, again. My complaint was rejected by the company saying they could do nothing wrong. They do not issue credits, but offered another plate which was the last thing my friends wanted to see. Thank God for the net to express your experiences. I'm a person who spends loads of money on these types of gifts which they will never see. Today, customer service is what separates one company from another. read more

Nothing is perfect, but for a fruit & veg merchant in NYC - or anywhere else I know of - The Orchard is definitely as good as it gets. They also have kosher certification, though most of their clientele (they deliver and/or ship everywhere) is probably Gentile. The Orchard has nothing to envy Fauchon, Hédiard, Peck or any of the best French & Italian open air markets. If I have any criticism of The Orchard it's that they don't carry fresh white Alba truffles & black Périgord ones in the late fall/early winter, nor fresh porcini or ovoli. On the other hand, The Orchard carries all the rest of the best that the land has to offer from the US & elsewhere. On your first visit, chances are that one of the staff will offer you some fruits to taste; in fact, on the left side of the store is a counter that usually has dishes full of sliced fresh fruit & plastic forks inviting you to munch. Once you've had a taste, you're very likely to buy something. My favorites include their "golf ball" tomatoes (in season) that are the most intensely flavored & sweetest tomatoes in the world that come from some rural area in California; their blueberries & blackberries are like none other you've ever tasted; their peaches & especially nectarines are so aromatic, sweet & juicy (in season) that you wonder if you're dreaming; all their melons are fabulous, & in season their European-style melons (from the Dominican Republic, I believe) easily rival anything you'll find in Charente, Italy or Provence; the popcorn oranges & skinless pithless pink grapefruit sections are scrumptious; their freshly mixed salads are perfect & an excellent value for money, as are the fresh cut fruit salads; the cherries (in season), apricots, plums & grapes are the best you'll find anywhere; the shelled peas, baby spinach, French beans, freshly shelled peas, baby zucchini, baby Kirbies (in season) & flawless fennel are all beautiful to look at & delicious to eat; their very varied selection of root vegetables includes lots of wonderful exotica that adds color to your dishes & tickles your palette to distraction. Strange that people say The Orchard is expensive, when Pomegranate, the big kosher supermarket two blocks away, sells inferior produce at the same price & equivalent produce more dearly (if/when they actually have it). Last but not least, The Orchard sells the best smoked & pickled fish you'll find anywhere (the divinely delicious smoked salmon literally melts in your mouth), & they have a good olive selection as well. Definitely worth a detour (as the Red Guide would say) & people do come from all over the place to this mecca of superb eating. Do it! read more

The fruit here is unmatched anywhere else in New York. You can just go in, ask them what's good and what they recommend, and they'll let you taste everything that's at its peak. It's expensive, but the quality is outstanding and well worth it. I've never had a bad experience or bad piece of fruit here. Pair a visit to the Orchard with lunch at Di Fara and you have the perfect day. read more

The Orchard - Popcorn clementines - Fruits & Veggies Near Me - Brooklyn, New York

The greatest quality fruit there is. They let you sample everything before you buy it. The best berries ever. The Orchard's fruit tastes as good or better than candy. I'm not even kidding. For folks who are complaining about the prices, you should just shop at the supermarket. Quality costs. You can't find fruit like this elsewhere. The best hands down for healthy delicious fruit. If I lived around the corner, I'd be broke. read more

I just had an unbelievably terrible experience with them. My manager found a wonderful new job so this Friday was her last day at our office. I requested the fruit delivery to be made before noon so we can all enjoy it as part of the big lunch we were having in her honor. The person I spoke with said she will make a note of my request. At 11:30 I called to check on its status. They said it was already on its way.  I was excited. I expected it to look lovely alongside the barbecue order we made. At 1 o'clock I called again, telling them I expected it before noon and the lateness was understandable since, you know, New York traffic, but I was worried. I was told yet again that it was on its way. I was swamped at work and tried not to spend my energy on worries, so I trusted them to get here soon. At 4 o'clock, the lunch was over, the delivery was NOT made, and my office was in the process of closing early. I was furious. I called and stated that I wanted to cancel the order and get a full refund. I was put on hold for a long time. After some back and forth - they were still trying to deliver even after the office was closing, I repeated myself, requesting a refund. The woman I spoke with said 'okay sorry', then hung up abruptly. I thought this was done and over. But then they called the workplace - not me - and asked for my manager. They offered to deliver the fruit platter to her place since the office was closing. I could not believe it. They had my number but they chose not to use it and instead went behind my back! My manager, not knowing the whole story, accepted the delivery. She now has a platter meant for over 10 people in her apartment. It was in her honor, so I'm glad she was happy, and she said it looked beautiful. But, what kind of company delivers against their customer's will? I explicitly asked to cancel the order and I asked for a refund, and they had agreed! Also this fruit was rather expensive. Why did I get one star service? I was looking for a company to order from for special occasions, but this company is not the one. This experience showed me they lack integrity and couldn't respect a customer's wishes. They couldn't deliver anywhere near the requested time. Don't trust them. read more

The fruit are always fresh, ripe and the best I've tasted. I always order a basket for holidays or for friends. Any occasion these fruit outshine everything else as a gift. Also amazing service and samples during your visit. read more

As a regular customer I must say there is no better fruit & vegetable retailer in NY. In addition to the best fruit money can buy (And it can be expensive, but worth it), the smoked fish & appetizing is to die for! The smoked salmon is by far the very best I have ever eaten, including 3 different 5 start resturants. Add on the extrordinary service that everyone that works there provides. It is like walking into your home when you arrive, you are geniunely greeting with warmth and love, unlike the phoney greetings you get at Walmart and other chain stores. Management insists on the best product provided by the nicest, most knowledgeable sales people I have come to know. Danny and his son Mitch has created and nutured what can only be described as true american service! Hats off to them for maintaining this quality, enviroment and not heading to bigger profits at the expense of quality & service. read more

Purchased the large fruit platter and paid extra to have the platter delivered the very next day. The strawberries were moldy and rotted and contaminated the cantaloupe in the platter. Very unhappy with the platter as well as the company's response which was, "it's your fault you ordered the fruit platter and had it delivered by UPS." Really? This logic is infuriating. Stand by your products and don't blame the customer for rotten fruit based upon the delivery method. They should be ashamed. Don't offer the service if you are not willing to stand by the products. read more

I realize that others have written good reviews about The Orchard, but we are definitely not their fans, and here is why. A friend of ours had just lost her son, and my wife and I decided to send the family a fruit basket. The Orchard charged us about $90. for the order. That is not why we are upset. What upset us was the fact that they did not keep their word on when they would deliver the fruit basket. The lady who took care of our order had told us that it would be delivered first thing in the morning. This was not the case. In fact, we had called repeatedly over the course of the day, and the basket was still at their store. The reason they gave was that they had tried to call the family to which they were supposed to deliver our basket, but there was no answer. They would not attempt to make a delivery unless they spoke to someone. We had explained to them that our friend had lost her son, so of course there was no way she would answer the phone; the woman was grieving over the loss of her son. She wouldn't answer the phone, but she would respond to a visitor who comes to the house. We had kept calling them all day, and to our amazement, the basket was still at the store. At around 6:00 pm, we finally spoke on the phone to the lady who prepared our order, and we said that we would cancel the credit payment for the basket unless it was delivered right then and there. She said that she would go with the delivery man and take it to our friend's house herself. We found out later on that the basket did arrive, but not until nine or ten in the evening that night. This was over twelve hours from the time they had said that they would deliver our basket. We were not at all pleased with the service, and considering the fact that we had paid over $90. for a fruit basket, we feel that they service should have been more prompt. Certainly, they should not have made our friend wait so long for her gift. So in the future, we will take our business to another place. The experience we had here was unpleasant, to say the least. read more

Terrible costumer service. Very rude. They made no effort to solve a delivery situation. Delivery is very expensive for them not want to help. read more

Ordered a fruit platter for passover and was extremely disappointed with the quality. have been shopping there for over 30 years, and can understand that things dont always work as planned. called to complain as i think $80 for a fruit platter is real money. spoke with them and received pure lip service. will not go there again, and will inform all my friends of their poor customer service. read more

I received a fruit basket of their delicious. It had fruit I'd never seen before. Everything was sweet and as beautiful as it looked. I didn't even want to open it at first. When thanking the sender, I had to ask where did it come from and how can I order another! read more

Terrible customer service. Called for information about a delivery window and the customer rep was very rude and not helpful at all. Is it not normal to ask about when it's getting delivered since the address is an office? For the delivery fee charged, this is unacceptable read more