I have been following a lady optometrist for over 10 years and went for my routine checkup and they…read morekindly offered to clean my glasses (she hasn't been at this practice for long). When my glasses came back to me the lenses looked terrible (words from the optometrist herself and told the receptionist to clean them again). The second clean was no better. When discussing the matter with them they would only support 50% of the replacement value of one lens therefore I would have to pay for the other being $277 out of pocket. The cost of new glasses was $315 which was obviously the only way to go as fixing my glasses which were only 2 years old meant I had no glasses for a week, not an option when I am short sighted. When I said I wasn't happy with any of these out of pocket solutions it was implied from the Lady Manager that I had caused the damage. When confronting the lady at the front desk today who was the one who cleaned them and re cleaned when the damage happened I asked her to be honest and tell the owners the truth as to what happened as it's not right I got disadvantaged and blamed for something I didn't do, she replied "I can't help you". No longer a customer there

This place is all about excellent service and a jaw-dropping range of glasses. Optometrist and…read moreowner Zeinab is professional, caring and involved in the whole process. It's dangerous every time I walk in here, there are always incredible new frames for me to drool over! It's a complete antithesis to the generic, mass-produced, assembly line optics that can be so prevalent today. Locally owned boutique eyewear for the win!

I have needed glasses for around 8 years and hated every second of it. They are so annoying and…read moreuncomfortable! Last year, I finally decided to have a go at contact lenses, even though I was a bit squeamish at the thought of something going in my eye. Eyes on Edward is a stylish little store, near the Botanic Gardens end of Edward street. The staff at Eyes on Edward make everything so easy. They are flexible with appointments and can fit you in on a weekend if you really need. I felt totally at ease during the appointment and Jo was really professional. They explained everything about the contacts and different options and guide you through the process. Long story short, I am so completely happy with both the contacts and the excellent service. Also, when I can't get there to pick up more, you can re-order your contacts on their website and they just post them out. So easy!

I cannot say how disgusted I am with the discourteous and unprofessional manner in which DAVID…read moreBRADLEY, the optometrist at Eyes on Edward, has handled my request for repairs on a pair of Conquistador frames (I paid close to $1000 for the frames and lenses after the sales team convinced me they were worth the money). I have written half a dozen emails to DAVID BRADLEY. He has not bothered to reply to ONE SINGLE EMAIL. I find his manner to be deceptive and he has a very poor understanding of the truth. If this is customer service then CONQUISTADOR glasses had better think twice about allowing this shop to sell their excellent problem.

Independently owned optometrists always have a better selection of frames than anywhere else and…read moreToowong Optometrists is no exception. Their frames are pretty unique and while they don't have a designer name on them, they are better made and don't come with the hefty price tag of the big chain optometrists. The store assistants are very friendly and really patient when it comes to picking something out. They understand how important it is to have the perfect frame on the end of your nose! I always come here when its time to pick out a new pair of glasses because I know I will be hard-pressed to pick just one pair.

Although I happen to be one of the lucky ones who has 20/20 plus vision without the aid of…read moreprescription lenses, I have enjoyed perusing this specialty eye wear provider's impressive collection of designer frames including sunglasses that even the non-myopic can enjoy. The owner applies exacting standards when he seeks out new suppliers on product-sourcing trips around Europe. Cutting edge, specialty brands like Mykita, Theo and Lindberg utilise opulent materials like gold and horn. They're so stylish you'll almost wish you had an eye condition. The store's funky, industrial chic design provides the perfect showcase for the best frames from France, Denmark, Germany - you know, all the stylish places. One of my prized possessions I'm trying my hardest not to lose, scratch or crack are my French Beausoleil sunnies acquired here. If you want a pair of awesome sunnies that will make your friend's Ray Ban's seam passe, set your sights on 20/20 Optical Store.

I am so excited at finding Theo frames after searching for these frames having seen them in Paris…read morelast year and now I have finally located a supplier and fitter at 2020 Optical in Brisbane.

I have been going to I Contact at Indooroopilly for a number of years. It was five years since my…read morelast visit and the receptionist there still remembered me and the glasses she sold me. I thought that was amazing that someone would remember a client after being gone for so long. I would recommend this optometrist to anyone in need of glasses. The Optometrist is amazing as well and explains everything going on and what causes the changes in eye sight etc. You leave this store knowing that you have had the best care and the best advice on care for your eyes and your glasses.

If I have to look like a dork to be able to see more than a foot in front of me then I like to look…read morelike a dork with style. I Contact surprised me with their selection of frames, which were all different and individual and well within the budget. The staff were very understanding of how much umming, ahhing and second (sometimes third) opinions must by necessity go into choosing the pair of frames that will grace the top of your nose for the next few years (hopefully avoiding being sat on). They patiently unlocked cabinets galore and let me try on dozens of frames until I finally settled on a white pair that I love and make me truly stand out from the crowd. They were ready with lenses within the week, cost only $200 altogether and are still going strong several sitting and standing accidents later.

Not only is it a shame that I have 20/20 vision but it is a shame this store is located in Kenmore…read moreas it remained fairly unknown. If it was placed closer to the city, I swear it would give places like Optiko a run for their money. Every time I walk past this place, I remain completely in awe over the unique frames being sold here. I know it sounds weird, but I like going in just to look at the frames even though I do not actually need glasses. This Greg Bowyer must have good taste for retro eye wear because he stocks all types of retro designs- think cat-eye, clubmaster, wayfarer and so on. These retro designs are available in the most adventures colours such as purple, green, red and so on. For the less retro-esque types, there are so classic designs on offer. This store stocks optical frames from the likes of Chanel, Prada and Tag Heuer. If my vision all of a sudden decides to go haywire, I would love to pay a visit to Greg Bowyer in Kenmore to get myself a set of purple cat-eye glasses.

I purchased a very expensive pair of Lindberg glasses less than 6 months ago (almost $1000) and…read morewhile I was cleaning them the lens broke. I took it straight in to Greg to see what my options were. I started to say- "I think there could be a design flaw..." and before I could finish my sentence, "perhaps I shouldn't worry about fixing them and buy a different pair", I got interrupted with "you must have mistreated them" "you were obviously too rough" and then the optometrist addressed me using a familiar nickname that only my husband and best friend call me and said it would be almost $400 for me to fix them. I would have preferred a professional "sorry, we don't guarantee the lenses, here are your options" I'm going back to my previous optometrist to have these fixed because I will not spend another cent in this store.

There are only a few optometrists in Brisbane that practice Ortho-K corrective contact lenses, and…read moreI've found Gerry & Johnson Optometrists to be the most trustworthy and professional. When you take the lift up to Gerry & Johnson's, don't be alarmed when the doors open to reveal an empty office space shrouded in darkness. Take a hard right and you'll find the store entrance. When I entered the foyer for the first time I felt like a child in a candy store. Because I've worn glasses since I was nine, I've been in plenty of optometrists - and often - and was taken aback by how stylish, modern, and comfortable Gerry & Johnson's was. There's a fantastic range of frames, and they stock to suit any style; from indie, wooden frames to your more traditional metal framed specs. The set up reminds me of an IKEA showroom. There are two comfortable lounges surrounding a table with vased flowers, a water cooler, and a children's area with a table and drawing materials. Not to mention the entire office is overlooking Brisbane Square so you can admire the view stretching out towards South Bank and the Brisbane Eye. The receptionists and optometrists themselves are incredibly friendly and helpful, and answered all of my questions with thoroughness and patience. I went for an Ortho K consultation and even though my scans yielded unpromising results, my optometrist was honest and realistic about the outcomes of treatment and didn't pressure me into paying for anything unnecessary. The consultation rooms are very chic; the examination chair is leather, and the gear they have is the latest technology in the field. My optometrist was young, but completely professional, well-informed, and up to date with the technology, so I felt in safe hands.

I paid this people 800 dollars for three tries and no refunds to fit me with contact lenses I first…read moresaw kate guess she couldn't then I saw vijay I got poorly fitted hard contacs lenses i ended up in the hospital eye clinic with a watery red eye blurred vision closed pupil stabbing pain from the light sensitivity according to the eye doctor from scarring from poorly fitted contact lenses I called them they said I should of come to all appointments they wouldnt let me just pick up the lenses I had to be seen with the contac on they said it was elligal to do so so how could I have missed a appointment it says in their website vijay fits kids with contacs lenses I say you got to be stupid if you let this people touch your kids eyes this people are thieves stealing your money and eye sight and not taking responsibility for their actions

Optiko are simply the best! Great range of truly unique specs and sunnies, friendly service and…read moremindblowingly efficient. Seriously though, eye appointment Tuesday, ordered glasses Wednesday, got a text on Friday afternoon to say 'hey guess what, they're ready to be picked up!' So, I run down to the store and there they are waiting, WITH A CUPCAKE! If that's not 5 star service I don't know what is! I wish I could get new glasses every week so I could go visit :)

As a person who has long been described as "Four eyes" (or…read moresimply "Very Nearly Blind") I have come to regard my glasses as an extension of my personality, A friend of sorts. So you can imagine my excitement at finding this OPTIKO store. (Just saying it out loud is fun.) I admit I betrayed my loyal Ray-bans many a time just for a fondle of their hand crafted frames. What I love about the store is the range of products on display from Cartier and Missoni to Dita. You can easily tell the amazing craftsmanship that has gone into making these unique designs. The store itself is also beautiful, the layout is simple and it really lets the products speak for themselves. If you are fortunate enough to be a fellow four eyes, I would get myself down to Tattersalls arcade pronto!