I went to donate 3 bags of clothes at the The Mission at Kern County last Friday, and they made the…read morewhole process super easy and welcoming. I also went back today to volunteer, and they gave us a tour around the facility and showed us how everything operates. It was really impressive seeing how much they've grown since they first opened and all the different ways they help the community. I really respect what they're doing and what they're working toward for the community. Definitely would volunteer and help out again.

They'll feed you if you're hungry no questions asked. You just gotta wait your turn. FYI Women and…read morepeople with disabilities or children eat first. So get your ticket and get in line early. I'd say if dinner is the most packed time so get in line early, ideally around 3:30-4:00pm because sometimes they'll run out of the chicken and you'll get the chicken Patties instead of the actual deep fried chicken. There's a lot of homeless people here that will bicker and smoke cigarettes in line while you're waiting. Some of them will smell because they haven't showered but everyone usually calms down when they're in the cafeteria. They need volunteers. If they are short staffed then it takes longer to get fed.

This is my go to for donations. I prefer coming here because everything I donate goes directly to…read moresomeone in need. The staff has always been polite & helpful to me. My first visit I used to think they only needed clothing. Then when I got there I saw all kinds of household items. They feed & re-home people. One reviewer said don't bother the staff takes all the good stuff. This is not true! These are people working hard under less than pleasant circumstances to help others. The warehouse on the property is large and packed full of much needed items. I imagine it's a rather stressful & thankless job for those who work there. So here is what they need and accept Food Bedding & towels Book's & magazines Clothing & shoes Household items & furniture Hygiene items Toys Other non specific They also need labor & repair Office, medical & dental supplies The location is way out on the East side on Truxtun Ave. the drop off area is somewhat difficult to find and the parking is minimal. But I feel better that my donations directly help others.

I called and asked about donating some things and they said they would take them. I showed up to…read moredonate them and was not made to feel I was waiting their time and as if they were doing me a favor. I told the main lady that I had called and they said to bring it in and she said ugghh that because I wasn't working. I told her if they didn't want it I would take it somewhere else. They just kept unloading it. I was not thanks or offered a receipt. So rude. I would of been better off just waiting in the parking lot at dinner time and handing out the stuff to the people that need it.

I asked flood to help me I'm on the street and I have 3 small puppies..they refused to help because…read moreI have my 3 dogs..I'm 63 yrs old and displaced..my dogs are my babies .and they have helped other people with pets..so why not me! If you ask me..this place is a joke..only choosing to help certain people ..that is favoritism.. I have congestive heart failure now and still on the street. What kind of minestries would leave a elderly woman with health issues just because she has on too many dogs..my dogs are house trained! This place is a joke..they shouldn't be able to pick and choose as they do..especially when I see other others with animals getting shelter ..what ever happened to the claim from them to not discremat I'm sorry but I see them as useless

I live on the property on oak Street. It is the old red roof inn…read more This place is nothing but a joke. I've been here for 6 months. My next door neighbor is an alcoholic and continues to harass me, I don't feel safe in my own home. I have complained several times and nothing had happened. The other day this girl punches me in the back, do you think any thing has been done about it, no nothing. I'm 55 years old and this last is in her late 30s. Also my air conditioner hasn't been working, the seal on my toilet has broke and is leaking every where. Since the first day I moved in there has been a big leak in my bathroom it comes from the roof so they have taken my roof down 3 times now and replaced it and because they don't no where the leak is coming from. I also do not have a copy of my lease which I have asked for over and over and for some reason they will not give me my copy. I've been nothing but patient with housing authority and flood. They are some of the rudest people, they change rules on us they say one thing and then change it to another. I'm not too sure what I need to do at this point but just because I was homeless does not mean these people have the right to treat me like I'm an animal, I'm a human being that does nothing but have the most utmost respect for these people.

I had a donation to make and visited their store on White Lane. I was definitely surprised for a…read morefriendly people.

This was my first time ever dealing with habitat for humanity, usually I go to good will but after…read moremy most recent experience with them I will never return to them again ! Habitat for humanity was simply amazing!! They took everything I was going to donate, good condition- bad condition- it didn't matter. they even took the trash I was gonna toss and let me throw it away there great job guys thanks for being awesome

Church Without Walls is a mission that helps people in poverty and homelessness. Everything they…read moreoffer is free. Church is always followed by a meal and other meals are served throughout the week. God is Good

Twas a lovely cross church we visited on Easter Sunday. Cool inside Church, which ushers go around…read morefor people under the sun to go in if they want to. There was a bunny that gave out eggs to kids at the end of the mass. Serene place to pray. There was free books (Little White Book and The Three ordinary Voices of God) to parishoners if they want them.

At Easter, I attended a partial "mass" here...because this is where I was christened long ago by…read moreMonsignor Leddy (sp?). This church always held a very special place in my heart, obviously, until this last Easter. As I sat trying to listen to sacred prayer, I was saddened. I did not feel the presence of holiness in the delivery of the prayers and mass at all. I just sat and listened, oh so sad. When it came time to receive the eucharist, I got up along with my son, and walked to the front of the church to receive it from the priest...I was crying...because the eucharistic ministers located in the middle of the church gave me the ugliest "go to HELL" look ever when I passed them up to walk up to the priest. WHAT? Go to HELL inside a Catholic Church? Really? Oh my GOD...with my precious son at my side???? WHO are these 'Eucharistic Ministers' anyway??? Walking out I could not help but notice that the stairway to the choir loft was impassable because accordion-like bars (the ones you see in New York City to prevent damage to store fronts) was drawn across the opening, along with a chain as well. WHAT? WHAT in the world does that say to anyone? No one allowed up in the choir loft to sing praises to God? Really? WOW. Just what in the HELL is going on with the Catholic Church these days anyway? I certainly hope they, too, are not going to HELL - since that was the disgusting, ugly, degrading message on the faces of their 'Eucharistic Ministers' wielded upon me and my son. I will never go back there again. EVER. OH MY GOD!!!! Such a DISGRACE to my GOD - and my son.

I had a very unpleasant and disturbing encounter today at your agency, Pet Pantry…read more I have donated food to you when able. After being in line, I was told I could not get cat food this morning because I "added a pet 2022 to 2023". I asked the name, or type of pet, as this is NOT true. I was refused an answer. I was refused proof. I asked for a copy of my 2022 application as it should show the same cats as 2022, 2023, and today, 2024. It certainly would be stupid to risk my cat food. I was told the 2022 app was not kept at Shepherd St. and I would be called to get a copy. I doubt that. But even if a staff error was made, I was "NOT getting assistance." Why not? And, we "can do whatever we want to you, including not helping you." Why? Errors can happen, and I was told "no error is possible". Why not? As a charity, you have a duty to be honest, reputable, and give a valid reason for any punishment. It is clear your staff is 1) mistaken, 2) have a dislike of me and so ended my assistance, or 2) I made an error on my 2022 app. Elder abuse, abuse of power, and bullying are unworthy of you. Particularly, when my partner blew his brains out in our tub, stole my reserve money, and tortured me 8 hours in a closet. Soldiers get purple hearts for surviving hours of torture. 1 in 3 women are harmed by a man. Shame on you enjoying hurting me even further today. You should never cause me more pain and hardship. Recipients should be set an example of how a reputable agency is run. Transparent, fair, and reputable. You punishing me and my innocent cats was inexcusable. In this country we are permitted to face our accuser and what we did. Who said I added a cat, and what is the proof?

I wouldn't even give them 1 star but apparently I have to. They denied me out of 250 people stood…read morein line from 9am till 12:30 to be denied when I was already approved. I thought this place was to help people not degrade you and send you off feeling worthless. So I would NEVER send anyone over there for help just to leave more hurt then when arrived.. So not 1 * rated. Little suggestion is to NEVER say you've only had your fur baby for a couple months. That will get you disqualified. HOW RIDICULOUS.

This shelter was extremely disappointing. The women who did intake were rushing because it was the…read moreweekend and they were ready to go. I was given the house rules and that was it. I had questions in regards to counseling and how the programs available could help me and my children and was told to just wait 3 days until Monday. The house is extremely hot and they have cheap fans in all the rooms and mine wasn't working. When I told the working staff member "sissy " this she said, sorry it's just a nasty day today and it will cool off. They have a quiet time rule where the women and children are not allowed to Leave their room for 2 hours. ( The smoldering hot room with a fan that doesn't work) I was here with my 3 children for a very short time and I didn't feel welcomed or comfortable. the staff member sat in the office on her phone and came off as bothered when I needed something or when my children tried to speak to her. I feel their rules as far as eating are ridiculous. There's a refrigerator and pantry full of food but they tell you what you're allowed to eat and they take your cards and money so that you can't go eat something else if you decide to do so. They also have a no chips and soda rule but the staff office is full of them. As I mentioned earlier I was here with my children, one of whom is autistic and the staff member wouldn't even turn the tv to an audible volume as I tried to occupy him, then she complained that he was all over the place and I needed to watch him better, even though he never left my sight. I even took my children with me through the alley to dump a diaper because that was their rule. After feeding my kids dinner, I was cleaning the mess and she said I ought to clean my child since he got more food on his shirt than in his stomach and to keep him off the couch. There was also two other women staying at the shelter and for some reason the staff told them they weren't even allowed to step outside for fresh air, which I don't understand. Especially considering it was 80 plus degrees in the house. I was told this was a Christian facility and I myself am a woman of faith and I felt as if I'd done something wrong trying to keep the nerve and courage to flee my abusive relationship. As a facility taking in women coming from traumatic situations I don't feel like the staff, or at least the one on duty when I was there, is properly trained to help people that come to them. I felt so unwelcome and didn't get a single Christian greeting. It was so bad for me I felt me and my children were better off hopping from relatives house to house or even sleeping in our car. I wouldn't send any woman going through what I've gone through to this shelter, especially not a mother. I wouldn't send my worse enemy here. I left feeling down, lost and worse than when I arrived. The exact opposite of the way a safe haven should make you feel.

From the owner: We have been in the area for over 30 years.read more