We booked our table for 19.30, our food eventually arrived, not together, at all different times, mine did not arrive at all until 21.00, by then everybody on our table for 9 had finished, even my 5 year old! When mine did arrive it was cold, by then I was so hungry and despite my husband complaining about the awful food and slow service i was told mine was free! I was supposed to be happy? I think not, we went out as a group and we all wanted to eat as a group, it really did spoil our evening out!
The table service was unacceptable, we were not kept happy with flowing drinks and had to keep asking for more.
We were really quite fed up after our experience and despite the owners knowing we were unhappy, the one owner stayed behind the bar, there was no attempt to see us at our table.
As a group of two families, it would be at the owners best interest to keep us all happy?
also check your bill? We were charged for a drink we had never ordered.
We were given a 10% discount and one meal free, no consolation for a ruined night out?
Good food and fantastic service are the perfect combination, they were not here in this pub, therefore I suggest if this is what you expect for a meal out, do not go there, we will not be going again. read more