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The Nova Experience Spa

5.0 (1 review)
Closed 9:00 am - 5:00 pm

Services - The Nova Experience Spa

Haircut

Waxing

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5 months ago

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Katia's European Spa - Katias luxurious spa

Katia's European Spa

(56 reviews)

$

West University

MY HUSBAND AND I HAD AN AMAZING EXPERIENCE HERE. My husband came with me to my lash lift and…read moreeyebrow tinting appointment, as he was free in the morning and wanted to spend time with me. While he was there, Katia asked if he would like any services like massage or facial. She was so thoughtful working him into Olgas schedule one of their best massage therapists! He had an amazing experience with her, as he is a firefighter and his job is very physical/demanding. As a couple, we had the best time here for a relaxing morning for both of us! We cant wait for our next date here.

Experience an incredible buccal facial massage today. I suffer from TMJ and tend to grind my teeth…read moreat night and actively clench my jaw while I'm awake. I was looking for a last minute facial but stumbled across Katia's and saw the buccal massage feature. While the buccal massage is not a facial (you can get a facial as an add on if you would like they do cleanse your face before starting and serum/tone/moisturize post massage)I was extremely curious. The experience is extremely unique and the service was 10/10. The facility is extremely clean and welcoming. I loved the decor and the natural lighting throughout the space. I also really like its on the second floor it gives it a private entrance vibe. I like that it does not feel like a "shop" if that makes sense. I was immediately greeted upon getting upstairs and was able to get in a room and ready. The bed and covers are so comfortable, my esthetician was knowledgeable, gave me great at home tips, and provided an amazing experience. I will definitely be returning.

Suga Mama's Body Sugaring & Skincare

Suga Mama's Body Sugaring & Skincare

(40 reviews)

$$

Braeswood Place, West University

I recently booked an appointment with this company however I needed to change my appointment which…read morein turn she stated my appointment cannot be rescheduled due to being a different month and I will need to forfeiture my deposit. This isn't in the policy btw. This very unfortunate because I won't ever get the opportunity to experience this service by them. So I hope anyone that books with this company understands they aren't accommodating towards rescheduling and are more interest in taking your money than your business.

Super saddened to have to leave this review because my first visit was really nice…read more she is not accommodating at all with time. I had a 2pm appointment and attempted to enter between 2:06 and 2:10. I was a new customer so after trying a few minutes I decided to text her at 2:11 and she called me a few min later and said she was at lunch. I told her no problem , I would wait for her or come back - she stated IF* she was able to see me I would have to repay. PASS. I don't do greedy. Takes 3 minutes to sugar underarms and such a minimal amount of $ - so yes, that's greedy. I suppose I assumed it was okay to be a few minutes late because she gave me that message at my first appointment when she was late for me - and took a phone call during my service. In which I do not mind at all - I'm very easy and understanding. I am big on referrals and ironically the morning this happened I had just referred a few gfs to her. I am very friendly. I tip well and extra on holidays. I'm understanding with timing. Etc. for her not to accommodate me with a slap on the wrist as a new customer, was my sign to move on from this place! I even had had an upcoming appointment a couple weeks out and canceled that (lost my deposit on that) - but that's okay, I believe everything in life comes back tenfold when you are kind, compassionate and generous. Greed never wins! I also text her letting her know I was late due to the passing of my grandmother as I was in the middle of arranging her funeral and I left my house frantic - missed the exit. Because I'm human and stress does that. :) I hated that I had to use that card but it was honestly the truth - still no compassion! Sad. As for her work - she does do great work. Absolutely. Very clean and flawless job. That's my honesty!! But I'm a full package kind of customer - without kindness, I see right past your work.

The Nova Experience Spa - hair - Updated May 2026

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