Randy Holzhauzer is very unprofessional. I went to his…read moreoffice today and was talking to the office staff and he walked in and I happily spoke. Randy did not speak because he said I gave a bad review a year ago. Instead of using the opportunity to address the issue and improve, he rudely said I can take my business elsewhere! That further affirms my Google review that he is rude and unprofessional. I am writing a letter to Michael Tipsord Chairman, President and Chief Executive Officer of State Farm to inform him of the behavior of Randy Holzhauzer. Do not give your business to him as he could care less for his clients!! Regrettably, Stephanie

Madison has been very helpful in the ever changing world of insurance. Her care in making certain…read moreour coverage was as we needed was appreciated!

Fantastic office manager and associates who have been helping us a lot!…read more Plus, the office location is right around the train station! Easy access to all customers who'd like to be treated well with courtesy and respect! Thank you thank you thank you!

Rusty and his team are amazing to work with. I've been with them for 3 years. Very knowledgeable!read more

Matt and his team are top-notch, customer-focused agents! Highly recommend. Very people focused…read moreand explain options and services clearly.

Needed a new insurance agent when we moved and was recommended to Matt Gross. Lorrie who works in…read morethis office was fantastic! And Matt even called to make sure we had all we needed and to welcome us. They know what they are doing!

Laura is so sweet and gets the job done! We had a bump in the road on one of our claims that was…read morevery difficult to get approved and with her help, we were approved! She stayed connected with me every step of the way and kept me informed through the steps of the process. I would highly recommend her and her team. They are very good people to work with.

Laura Semanic is my agent, she significantly assisted me in my persuit to get my claim approved…read more Laura is extremly knowledgeable and patient. She is not just an agent she cares, and goes above and beyond. Thank you so very much Laura. I highly recomend using Laura for your insurance needs. Lorraine B. **********

Great Agent. Tim Pyrcik…read more. The best I've ever had in over 20 years in the insurance world as a consumer Do yourself a favor and call Tim..!! Tim Pyrcik Lisle,Illinois State Farm

Tim Pyrcik was very helpful in getting me what i needed for my auto insurance. He wasn't pushy but…read morekindly offered me other services i might want to add into my plan. Quick and painless.

Very happy so far. I switched insurance a couple of years ago from a company that I could never…read moreget a hold of. I would always get an answering machine and they would take days to call me back. I just got off the phone with Derek who picked up on the second ring (no automated answering device - I hate those things). He knew exactly what I had an issue with and how to take care of it. The whole call took less than a minute. Great customer service!

Very shady. Dragged thier feet on my refund (been almost a month now). They talk of the automated…read moreprocesses they have in place to speed up the customer service end (e-signatures). What good are those processes if they sit on the results of those "automated features"? Case in point: On 9-1-2016, after a couple days of asking for the emailed refund form, I finally recieved the e-signature form and returned it to them (via the same email they sent it to me). According to them, all they had to do was forward that email to a corporate processing site. On 9-21-2016, I called that corporate site for the reason of the hold up (no refund). They informed me that nothing was recieved from Trunnell and my refund hasn't even been started (They were even asking me about the stauts of my next month's payment!). Total B.S., I am going to contact the IL department of insurance to get involved. Avoid this Agency.

I recently got my business insurance through Camille Logothetis at State Farm, and I couldn't be…read morehappier! The process was fast, convenient, and stress-free. Camille was incredibly friendly and made everything easy to understand. Highly recommend.

Camille & Alec are outstanding people love working with them with all the policy's we have with…read moreState Farm. They are knowledgeable & friendly! We have had Camille as our agent for 20+ years.

I received fast and friendly customer service and saved over $50/month on my auto insurance. I…read morehighly recommend seeing what they can do for you!

Great service . Susie agency really thinks about your needs and what is best for you…read more They take the time to explain everything to you and help you whenever you have a question . Wonderful agency . I highly suggest