This venue is gorgeous, we got so many compliments about our reception at this venue. However.....
In the beginning I feel as though Kristee will tell you everything you want to hear to get you to sign the contract. She is very spacey and doesn't remember anything she has told you in the past, therefore when you talk about it get it in writing. She was always mixing my wedding up with others.
Kristee changed proposal prices without talking to us about the numbers. She tried charging us a 25% service fee when the contract says 20%. When asked about this I was told I was being ridiculous and always asked about pricing and complained of things costing extra. (False- I would ask how much the extras were, then I turned it down if it was something we didn't want to pay for!) I was teamed up on by Kristee and her daughter- they were literally screaming at me on the phone! I was literally trying to understand the math! And when I say screaming, I'm talking I had to pull the phone away from my ear. My husband is a math wiz and noticed the inconsistency... I was literally in tears after the phone call.... just trying to understand why the numbers were off. I never said she was trying to stiff us or anything- just wanted the breakdown!
We were also told we would have access to certain things and come wedding day, it was a hard no!
Here are a few- "you will have access to the entire building for pictures." I asked if that included the balcony for a bridal party picture, and her answer was yes. Come the day of, it's unsafe and we could not take a picture there.
They promote a classic car you will have access to for pictures, etc. Not there!
We had a sweetheart table set up and wanted the the double chair couch that is included in the rental, low and behold it was not at our table. Sure we could have said something, but who moves furniture in front of your entire reception?
There were more things that just seemed unprofessional from my point of view, but I just mentioned the bigger things....
Overall the reception was a hit from what guests told us, but it's just unfortunate to have some of these memories from my wedding day/planning it....
I won't say don't go to this place, but what I will say is, get everything in writing, always ask about pricing- get it in writing, and check the math on your bills!
The place is truly gorgeous! read more