Cleopatra nails near jb hi5 I'm townhall…read more
Came today to get ma manicure and shellac done as I have an event tomorrow. It was busy and they were closing soon. Appreciated the fact that they still accommodated me, they then proceeded by asking me to sit down in the middle of two people. I waited and I know the process so it's ok. My right hand was in the water for an extended period of time and my left after dipping into the water was clean in just less than a minute. I can already tell this isn't going to go well or that the person will not properly clean my nails *you just know* they way she hold my hand, the way she cut the dry skin, the way the she's piling it just doesn't feel like she's cleaning. I let her do her thing as I'm probably just judgemental. The cleaning was process was sooooo quick. Already putting shellac in less than 1 min. I shit you not! On the process of putting polish there were so many crust on the side, I could see my dry skin that was suppose to be cut it's there and it's just making it more dry due to the crust of the polish she put. We are up to drying my nails, my nails isn't worth $50!! So I asked if she manicure my nails because if she didn't, I'm ok but I'm ok to pay less than that too since they look really in a rush to close the salon. When I was asking she then become soo defensive "I already clean your nails! What do you mean?!" to when I replied "does that look clean to you?" I wasn't even mad when I asked, just wanted to get her opinion on what's shes's seeing because I want to justify the $50. I spend a lot on money when i come in to this salon, most of the time I pay $75 and I even give tips to people who's doing my nails coz i usually love my nails and i can justify paying $75 eventho i know it is really expensive. My usual manicurist is the guy and the lady with bangs and short hair. I had to do a simple shellac color because its not allowed at my current job to have decorated nails, anyway my service would cost me $50. But I was not going to pay $50 for a shit job just because she just want to close the salon and she just wants to get my nails done. She got upset when I told her my nails doesn't look clean at all, and instead of her fixing it, she was attacking my nails for being SOOOOOO DIRTY!!! I didn't realized I have to come to the salon semi clean for a manicure. Anyway, all I really want for her is to clean up the excess polish on my nails and I am not even asking too much but she was so upset. She then asked "what do you want me to do?" before I ever answered She started speaking her language and another lady came to fix my nails. She then tried to clean which is already hard as I already had polish on and they are closing, she tried her best, but considering I had to pay $50 for a very poor service. When I was gonna pay as she is always handling the payment she called the other manicurist to assist me with the payment. Like, how rude, unprofessional and way over priced if this is the service I will get. So not going to return to this place even I know it is just this person who made my whole experience feel like shit but, not coming back as I know she's always in reception and instead of her fixing her own work she attacked me by saying my nails ARE SOOOOOO DIRTY!. Like, how can your colleague make my nails so much better but properly cutting off dry skin and cleaning the excess polish and YOU CANT? Explain?! There's no difference except you were rushing, and really not caring about how my hand look and get upset when you get call out. I would rather go to cheaper salon in Sydney not here. I only come here due to the consistent great service I receive from people I when i come, who i really don't really see there now,. So I'd probably take my money elsewhere since not only I was told my nails are very dirty, no apology, expensive pricing the consistency is gone. This experience has left a really bad taste in mouth. Such arrogant and rude manicurist.
The photo I will be adding is the work after a manicurist stepped in to fix the issue, she tried but my nails are all polished and they are closing. You can see the the crust around my nails but before the other ready stepped it, it was so brutal, my nails was cleaner before I get there even she was saying my nails were so dirty (referring to the stain from pen ink)