I got great service by the friendly staff here. went in for a walk in and had lots of availability,…read moreand in seconds of walking in I was seated in one of the chairs. mani pedi was very nice and lasted a long time, and unlike other salons ive been to, this one is cheap and good quality. I loved how kind the staff was! definitely coming back again

The salon was clean, and the girls were friendly and efficient. Doing a walk-in wasn't a problem…read more I got a very nice mani-pedi for 60 AUD. I would come back here again.

I had such a positive experience at The Nail Lab! I was able to book my appointment online on the…read moreday of. My tech (small white girl with dark brown hair, I forgot her name!) was very polite and thorough. She checked in with me to see if I liked her progress at every step throughout the process! The facility was in a great location and was very clean. If I wasn't traveling back home this week, I'd surely come back!

From the owner: The Nail Lab Sydney offers a refreshing nail salon experience. Expect a relaxed and friendly…read moreatmosphere within the most hygienic nail salon in Sydney CBD. Our team of talented nail technicians aim to deliver an unmatched level of customer service with a flawless result; every time. With convenient 'working girl' trading hours, and your preferred nail shades kept on file, our mission is to bring back the simple pleasure of the mani/pedi at the nail lab; without hurting your wallet. The Nail Lab is proud to be the most hygienic nail salon in Sydney.

I think this is the best nail salon in Sydney. They take great care of your nails; never ripping or…read morescrapping off your nails, no cuticles being cut and my hand always look and feel great. The specialize in Calgel (gel polish), art & design, and funky mashups. I just love the colors, gems and designs they put together. It is a bit pricey, especially when getting Calgel mega-designs of awesomeness, and totally worth it.

This nail salon is run by Japanese. The ladies are friendly and provide great service! I did a mini…read morepedicure and manicure. At every step, the girls checked to make sure I am satisfied. A little pricey but with such great service, I will definitely be coming back.

I asked some recommendations for hair style for wedding guest but they were bit annoyed about my…read morequestions? Maybe I was expect too much about high standard of customer services. At the same time I understand the circumstance of working in long time is not easy. When I get hair by 'H' hairdresser, she was trying to communicate with me even she felt annoyed because I couldn't decide for my hair style in soon. It was alright but since I spoke to them in Korean she kept saying 'oh your hair is quite stuck or sticky, haven't you wash your hair probably? ' and 'Haven't you dry your hair probably?' (In Korean) like critic my hair condition? I felt embarrassed, inconvenienced and bit of unpleasantness. I wasn't unsure this is normal the hair dresser talk to their customer like that or is it because I spoke Korean to them. At the end, my hair became 5cm shorter... that what I wasn't expected to be... all I was ask to trim and styles it but earlier the hairdresser ask me to cut it shorter without asking length. I regret said yes for that... also at the end of my hairs wasn't been cut nicely it looks really messy. My hair tail looks worst... Like a cheap broom...Really sad...this is my worst part for being as wedding guest... (My mum.. she was mad about this..) The price was higher than what they told me when I book through the phone. I kept remind them my hair length which longer than my shoulder, they said it'd be around $60 or something then today I paid $77. I'm afraid the hair cut wasn't good so it was too pricy for me. Personally, I really disappointed their quality been lowered than before. After today I rather go to another place. The only good reason for this salon is located in Town Hall (city) which save your time if you have any occasional plan in the city.

I came in for a wash, blow dry and curl. I didn't have an appointment but I didn't have to wait…read more.. Anne did my hair and she was amazing! I have ethnic hair and 24 inch extensions, and she washed my hair gently enough so my extensions didn't tangle. I had the option to upgrade to the high end Keratase shampoo for only $5. No other salon has given me that option. I like that they use only top quality products like GHD hair straighteners. Anne used the GHD to make beautiful waves in my hair... The waves are still present 3 days later... This is my 2nd visit, I'll definitely be a loyal customer! I love this salon....

I got my first mani pedi post coronavirus here and they are so wonderful. They had all of the…read moreprecautions up for our safety and the salon is super clean and nice. My technician was great, she always asked for my opinion and checked in with me that the shape was what I wanted. I got the luxe mani+pedi and it was nice, but the only reason I put 4 stars is because they didn't have like SUPER soak/cuticle options. But the luxe was wonderful!

Very clean and comfortable with great nail polish selection. Got a regular mani pedi and my nails…read morecome out great. Attentive and friendly, will definitely be returning!

I went in to the nail lounge before a big trip to Bali about a week and a half ago. I appreciated…read morethe space in the lounge itself since I'm from the US and most of the nail salons there are substantially smaller. I'm unsure of the name of my nail technician, but she was very kind and professional. My nails have held up well during this last week. I also appreciate the online system to create an appointment and pay for my manicure ahead of time.

Wow! I'm feeling very pampered and spoilt! Booked in for an Ultimate Gel Mani & Pedi yesterday,…read moreand cannot believe how beautiful my nails look!! The shop looked gorgeous, the staff were so friendly and inviting, and everything was spotlessly clean. So lucky - I stumbled upon this little place on one my lunch break wallks. Will definitely be back, and can highly recommend :)

I have walked past this place a couple of times and decided to get an eye brow wax here. The lady…read morewas really nice and friendly and ended up being the same Chinese I am, so we bonded a bit. She did a pretty good job and the wax was only $15 which is not too shabby for Sydney. Came back here for a manicure since it's reasonably priced and had a good experience. The girl that helped me this time didn't talk very much but she did a good job - actually taking the time to cut the cuticles and scrub my feet. The chairs are nice and you can get a little massage while you paint your toe nails. They also have a quick drying machine where you can stick your feet and hands in - no smudging after you leave! $30 for a pedicure which is decent.

I went here today, I have not been many places since the states and the last place I went was not…read morevery good. I went here around 11:20 am and I have to say, they were quick, efficient and did my nails right. I you want quick and well done here is the place. You may want to avoid the lunch rush as it can get busy, however they do accepts appointments and walk-ins. Thank you guys for the great job and fixing the previous mess another salon did.

My daughter and I went in after a long day of flying looking for a pedicure and a an acrylic…read morerefill. Firstly, the stool chairs were really uncomfortable, they said they had time to do our nails but then we sat there waiting for ages. Then my daughter got the fastest pedicure, no Foot massage at all which everyone knows is part of a mani. She was disappointed as our feet were aching. I explained what I wanted but then they swapped technicians & before I knew it my nails were short! Then the varnish was not covering my nail on the sides and smeared on my fingers. It was dreadful. To their credit they did remove the varnish and re-do it, but I had lost the length. Not a quality salon and a disappointing Mummy / daughter experience.

Cleopatra nails near jb hi5 I'm townhall…read more Came today to get ma manicure and shellac done as I have an event tomorrow. It was busy and they were closing soon. Appreciated the fact that they still accommodated me, they then proceeded by asking me to sit down in the middle of two people. I waited and I know the process so it's ok. My right hand was in the water for an extended period of time and my left after dipping into the water was clean in just less than a minute. I can already tell this isn't going to go well or that the person will not properly clean my nails *you just know* they way she hold my hand, the way she cut the dry skin, the way the she's piling it just doesn't feel like she's cleaning. I let her do her thing as I'm probably just judgemental. The cleaning was process was sooooo quick. Already putting shellac in less than 1 min. I shit you not! On the process of putting polish there were so many crust on the side, I could see my dry skin that was suppose to be cut it's there and it's just making it more dry due to the crust of the polish she put. We are up to drying my nails, my nails isn't worth $50!! So I asked if she manicure my nails because if she didn't, I'm ok but I'm ok to pay less than that too since they look really in a rush to close the salon. When I was asking she then become soo defensive "I already clean your nails! What do you mean?!" to when I replied "does that look clean to you?" I wasn't even mad when I asked, just wanted to get her opinion on what's shes's seeing because I want to justify the $50. I spend a lot on money when i come in to this salon, most of the time I pay $75 and I even give tips to people who's doing my nails coz i usually love my nails and i can justify paying $75 eventho i know it is really expensive. My usual manicurist is the guy and the lady with bangs and short hair. I had to do a simple shellac color because its not allowed at my current job to have decorated nails, anyway my service would cost me $50. But I was not going to pay $50 for a shit job just because she just want to close the salon and she just wants to get my nails done. She got upset when I told her my nails doesn't look clean at all, and instead of her fixing it, she was attacking my nails for being SOOOOOO DIRTY!!! I didn't realized I have to come to the salon semi clean for a manicure. Anyway, all I really want for her is to clean up the excess polish on my nails and I am not even asking too much but she was so upset. She then asked "what do you want me to do?" before I ever answered She started speaking her language and another lady came to fix my nails. She then tried to clean which is already hard as I already had polish on and they are closing, she tried her best, but considering I had to pay $50 for a very poor service. When I was gonna pay as she is always handling the payment she called the other manicurist to assist me with the payment. Like, how rude, unprofessional and way over priced if this is the service I will get. So not going to return to this place even I know it is just this person who made my whole experience feel like shit but, not coming back as I know she's always in reception and instead of her fixing her own work she attacked me by saying my nails ARE SOOOOOO DIRTY!. Like, how can your colleague make my nails so much better but properly cutting off dry skin and cleaning the excess polish and YOU CANT? Explain?! There's no difference except you were rushing, and really not caring about how my hand look and get upset when you get call out. I would rather go to cheaper salon in Sydney not here. I only come here due to the consistent great service I receive from people I when i come, who i really don't really see there now,. So I'd probably take my money elsewhere since not only I was told my nails are very dirty, no apology, expensive pricing the consistency is gone. This experience has left a really bad taste in mouth. Such arrogant and rude manicurist. The photo I will be adding is the work after a manicurist stepped in to fix the issue, she tried but my nails are all polished and they are closing. You can see the the crust around my nails but before the other ready stepped it, it was so brutal, my nails was cleaner before I get there even she was saying my nails were so dirty (referring to the stain from pen ink)

At last!!! I have found my favourite local nail spa! Very…read morerelaxing and pretty little day spa in Clovelly/Coogee! Tien, the Owner is so kind and welcoming and does fantastic work!! Unlike most places where they make you feel like a burden for being there, you actually feel invited here! Im so pleased with how my nails have turned out...Cant wait to try Serenitys brows and facials next!

After trying a few local places while we were visiting and experiencing horrible service or…read moredisastrous results, I was so happy to find Tien and her calm professional nail salon. Highly recommend it and I will definitely go back when we are visiting in Sydney