BEWARE! On January 28, 2020, I was charged a $10.00 'Soaking Charge', in addition, I was spoken to very rudely, by the male owner, while he took a photo of me with his cell, and demanded (extorting) a fee for soaking (in-plain, cool) water, after, being deceived.
At 0930, I arrived at, The NAIL BOX when, they opened. I was the first and only customer there. I inquired if there was any wait for a pedicure? If there was, I would have to return. I was told, there was not a wait, and the (male) owner would do my pedicure. I ask before I sat down and put my feet in the water (no salts, etc).
While waiting on him to begin, another customer came in, who wanted, a full set of nails and a pedicure. He told her, to have a seat at a front station, and he would start on her. - He then, told me, he would start on me, after, he finished her nails.
Then another customer came in. She also wanted a full set of nails. He asks her, if, she had an appointment, she said, "NO!,..."Make up your mind, do you take appointments or not?" He told her, to sit down, and he'd do her nails too, while also doing the other lady's nail set... all the while, the water (only) in my foot tub was getting cold.
Now, I was looking, at least, an hour wait, when, I was told there was no wait before I sat down. - I did not have time to wait an hour or more. So, I began drying my feet off, out of the cold water. The male owner asked if there was something wrong. I replied, I did not have the time to wait (for two full sets of nails) and I wish he would have advised me before, I sat down. He raised his voice and demanded, "YOU OWE A $10.00 SOAKING CHARGE!" ... I replied, no, you should have told me before I wasted my time, I would have to wait, now, for two customers before I was serviced. Again, he demanded, "YOU OWE A $10.00 SOAKING CHARGE!" and he walked over with his cell phone and took a picture of me! He said, "I GOT YOUR PICTURE IF YOU DON'T PAY"!!! ... I paid him, $10.00 cash, took his photo and left. Apparently, this has happened before. So beware before you sit down. The customer service was absolutely horrible at, THE NAIL BOX, in Hurley, (Moss Point) MS. read more