I needed a new kitchen fitted from scratch last year and after getting three different quotes went…read morefor this company. The first thing you notice when they come to give you a quote is their dedication to the personal touch and desire for you to have the best possible kitchen for your budget. They have a huge range of woods and colours and styles to suit taste and really can work wonders with very little room - I have an extrmeely small box kitchen but far more space now. Their kitchens are crafted to a very igh standard - individually made upon request and unlike D.I.Y stores these really are made to measure - cost wise it was no dearer than B & Q charged with the assurance that the quote given would not be increased. The tradesman that fitted the kitchen was prompt, fun, happy in his work and really worked hard - a full days work every day bar Sunday until the job was finished. You pay a deposit upfront and the rest upon satisfied completion , the manager comes and inspects the work before final payment is made. I phoned them at the end of last year to see if I could have a matching cupboard made - this was no problem despite being a small job - the same standards being maintained. I know I can call them as and when bits need replacing with no worry and I trust them - extremely important. I cannot recomend this company enough

B&Q Sofa Delivery - Deeply Disappointed We purchased a sofa based on a strong recommendation and…read moreexpected reliable service from B&Q. Sadly, the delivery experience has been appalling. After receiving an email confirming delivery on the 17th, followed by one instructing us to have £40 in cash ready for the driver, my husband left work to ensure someone was home. Then we received a call from a courier saying the driver wouldn't reach us due to too many deliveries. He promised to call back--he never did. We waited until 11pm with no update and no sofa. We'd already given away our old one that morning, trusting the new would arrive. I've had to take another day off work just in case it comes today. Calls to customer service were cut off twice. No support. No accountability. Just stress and silence. We feel ignored, let down, and frankly shocked by the treatment received. I'm escalating this complaint and urging others to think twice before ordering from B&Q. Customers should never feel this unimportant.

I needed to shop for plumbing items, came here not knowing this was an office not a store…read more I called for an uber and waiting for them to pick me up, but the receptionist and security told me this was a private property and I could not wait inside I was sent to wait outside. It was raining and due to surge in demand, I had to wait outside on the side of the road for 30 mins I know it's peobably part of their job, but I wish they had more compassion

Fantastic shop for curtains. There is a good selection of…read moreready mades and also lots of different designs and material. You can choose your fabric and they will make the curtains, pelmets and even cushion covers for you. This is all done very quickly and the curtain take about 10 days to make for you.

I had a pretty awful experience of buying a bed from these guys. Sales chap was very nice to begin…read morewith (of course) but delivery had all kinds of issues. When it first came the fabric was ripped. It took (in total) about 4 months to get the ripped part of the bed replaced, requiring numerous trips to the store, several letters of complain to head office and hundreds upon hundreds of broken promises. I think it's one of these chains where the guys in the store have almost nothing to do with the deliveries, so to be fair it's probably not their fault. They get told one thing by the delivery company and make promises to their customers and then get egg on their face when something goes wrong. Unless Paul Simon have changed delivery methods, don't buy furniture from them!

A professional, friendly and helpful service in the SouthWest that provides customers with the…read moreinformation they need to choose and install great lighting. James really knows his stuff and works with you to understand types and styles and also the practical and technical aspects. He has a huge range of partner/suppliers he works with so you can have anything from simple ceiling, standard or wall lights to something truly spectacular. His whole approach is flexible, so you are not tied in and he will guide you every step of the way with no hard sell. There is something for everyone and you can get lights you'll love for years without breaking the bank!

Lovely selection of carpets, friendly service and handy information too.read more

I found all at Sterling Bathrooms very helpfull from planning, all the way through to installlation…read moreof my new bathroom. Can't fault workmanship. Can highly recomend. Thank-you Sterling.

we would really recommend Brackenwood windows from start to finish everything was perfect. We…read morecontacted them for a quote and the salesman came out , he was easy to talk to and not at all pushy , we said we didn't want and inflated quote , so that he could just call his manager to get it reduced, we wanted a good straight forward quote , which is what we got . Once we placed the order the surveyor came out , all well and the installation appointment was made . The two fitters arrived on time as arranged and were very professional clean and tidy , I'm a bit Ott and was worried about paintwork being damaged but to my surprise everything was as it was. Great service, I might add we had a minor issue which was rectified immediately

From design and selecting the right products for our needs, through to the installation of our…read moreGarden Room, all the team at Brackenwood were excellent. It was a real pleasure having the installers on site. We are really pleased with the two Bifold doors and the French Doors that were installed. Brackenwood took great care that the floor of the garden room was exactly the same level as the main house. Well pleased.

Possibly the best place to buy tiles in Surrey. It's tucked away at the end of Bridge Road between…read moreCamberley and Frimley so it takes a while to find but it's well worth the effort. They have a massive selection of all styles of tile spread over two floors, all at some great prices. Dowstairs there is a showroom with a few bathrooms set up to give you ideas and upstairs they have the bulk of the stock. If your a DIYer then this is definitely the place to go, the staff are all experienced in their roles and know the stock like the back of their hands. Plenty of advice on how to get the job done right without them trying to get you to buy expensive tools or adhesives. I've used them for my bathrrom refit and then again when I did the kitchen, perfect service on both occasions.