This business has no understanding or compassion of the current Covid environment. My daughter's…read moreschool had a last minute cancellation, they literally send an email at 9PM at night saying school is closed for the next week due to covid exposure, and Dunn charged me $100 for having to cancel my sessions that week. Totally unacceptable, I would stay away from here and I will be letting my doctor know not to recommend them as well. I can't control the schools schedule and this just adds salt to the wound.

Needs some Rehabilitation for itself…read more I had a recent hernia repair that caused me to hit the reset button on my very physically fit lifestyle. My doctor recommend an option for Physical Therapy to ease back into exercise and to make sure that I protected my repair since it can take almost a year to fully heal. I was recommend to this location by a friend of mine who had a similar injury. When I initially called Dunn and Associates I was greeted by a receptionist that was very friendly but not informative. I kept asking questions like what to expect, what to wear, and how much my insurance would cover for the service. Even though I gave my insurance information over the phone and describe my reasons for physical therapy, I was told that all information would be addressed in my initial consultation. When I arrived for my initial consultation I was told it was actually my first therapy visit and I would have to pay my copay. I was extremely put off by this, because I made the appointment before work and was dressed in a skirt and office jacket. I was not prepared to pay or participate in a session. I even commented to receptionist that when I made the reservation over the phone she should have instructed me on what to bring and that money would be due. It was not that I didn't expect a cost, but I would have like to known the price so I could save my money or even postpone my first appointment so I could pay at time of service if the amount would have been substantial. I have had two physical therapy sessions so far. Most of the therapy is related to Pilates and protecting the core. I receive very detailed instructions and handouts for me to practice moves at home. They constantly ask me to have weights and a small ball at home, but I keep telling them they should offer this as apart of their rehab service since it is required for my at home therapy routine. I have seen some improvements with movements and think that the therapy is really helping me in getting back to shape. I am still bothered that this office just seems generally disorganized when I arrive and on communicating what is expected about the therapy process. I could not imagine being older and not understanding what was needed to get the best results from my therapy. I am happy with the Physical Therapist I have, but feel like all the non medical staff needs to learn more about the business to have better customer service. Few more weeks and I trade this office for my Gym.

I went to Results Physical Therapy - Brownsboro for 2 1/2 months due to a disc extrusion...I…read morecouldn't be happier with the results. My therapist, Jarret was extremely knowledgeable regarding what I needed to heal, he pushed me but not to the extreme so i continued to make progress. I highly recommend Results Physical Therapy and would return (I hope I don't have to) if I need any type of physical therapy in the future.

Amazing staff at this location! Appreciate all they did to help my son recover from his injuries.read more

If you ever need PT don't go anywhere else! These folks are absolutely amazing. Melissa always…read moregreets you with a smile. The therapists are amazing to work with. Ive worked with Sean and Abby and have seen great results in my recovery. I drive a bit to see them. The facilities are clean, comfortable, and I love working out to the music just audible if you listen fir it. I'll be getting my shoulder done soon abd already know where I'm doing my PT.

I recently began going here after a car accident. I work with Keyon Thompson who is fantastic. He…read moreexplains everything clearly and makes sure to not begin any exercises until inflammation and pain have gone done. He is qualified to use dry needling, electronic stimulation, ice, and other therapies. The entire staff appears to get along well and those at the desk are friendly and courteous. Keyon has even helped me with other problems he's spotted. He also had me schedule appointments out several weeks in advance so that I can plan ahead. The clinic is clean and larger than it looks from the outside. I highly recommend this place. I do wish they had better pillows though. They are kind of flat. lol

Totally of the wall! In one day to get relief for back pain! Call in to medication for pain. Was…read moretold see gp! Then I went to er, had back surgery! Where where they at? Out to lunch¿¿¿

Drove pretty far in great pain for several months due to car wreck. Front desk friendly, x-ray tech…read morekind. Assigned to Dr. Price, his nurse had an unfriendly personality even though I had preregistered online with all the info she was upset I didn't have my medicines list to verify what was in my registration. I said aw man, I forgot to grab the list, but I filled it out online. Well you don't have to get upset with me she said with a firm hostility, I'm not upset at all. Just concerned I won't remember my meds is all. They were in my file the whole time? Then Dr. Price bolted into the room briefly asked what was going on, cut me off while I was talking, told me he didn't see anything on the x-ray to match with the pain I was having. Most doctor's smoothly slowly exam range of motion during the leg exam, NO! He rapidly shoved my legs back as if to play with a young child. Extremely painful, but he had already made his mind up that I wasn't having any issue. I was wearing a skirt he didn't bother covering me up as he flailed my legs around in the air even thought I had asked for covering! I asked did he view the MRI imaging that my other specialist saw issues? Extremely arrogant, dismissive, and disrespectful. Really spoke down to me as if I were crazy and not in extreme pain. As he roughly shoved around on my back during his brief exam I explained I was having a spinal fusion surgery and disc removed in my lower neck, he scoffed as if I didn't need that either. Tried quickly telling him I had severe pain in lower back and possible fusion there as well, but he cut me off again so I wasn't allowed to explain that either. THREE TIMES he shoved where my other damaged disc was that's pinching on the nerves!!! I was gasping for air and instantly sobbing as he told me that's where my hip pain was coming from. AGAIN my spine specialist saw in the MRI and showed me where my hip bone was pushed over rubbing bone on bone in the socket. He left the room, I hobbled over to be sick from the pain HE INDUCED then took my next muscle relaxer. He comes in to see me picking up my leg then dropping it when I walk he cockily asked WHY ARE YOU WALKING LIKE THAT? You need to bend your knee, no wonder you are in pain, AS IF I'm causing this debilitating pain! Like it's my fault? Through my tears I try to explain it hurt moving the joint around, this has been the only way I have been able to survive throughout the day with the pain. He finally admits to seeing what the other two doctor's saw, didn't give me a treatment plan, my options, nothing! Offered a shot in my hip, I'm still trying to collect myself and in shock that a supposed top notch doctor couldn't be so condescending and pompous to his patients, but I now see he has 12 other poor online reviews over the years stating the same exact situation and character. Well done you want the treatment or not?! I really wanted to bolt out of there but my children need me back to some kind of working order and my other surgeries are approaching. He finally gives me a gown but hikes my skirt all the way up and my panties down vs just pulling both down a little bit from the top as I requested. He doesn't sterilize the area, slowly put the needle in but it was very painful. His nurse suited him as she was just as rude and abrupt as he was looking at me as if I were petty, I hear her from the hallway, all needles are uncomfortable. Didn't bother telling me what to expect from the injection, treatment plan ...nothing! DON'T PAY "THE PRICE" go anywhere else but here!

Love Results. I had extreme leg and foot pain. After two months, I am virtually pain free. The…read morestaff is awesome and I love their approach to treatment. They use a variety of treatments, techniques, and resources. The staff is extremely knowledgeable and caring. I can't sing their praises loud enough.

My number 1 place to feel better! Highly recommended and customer service based care.read more

Not sure why Clarksville Spine & Rehab claims to be all about the patient or in their case the…read morecustomer because thats what you are is a customer never felt like a patient. Had 7 visits that cost me $600 and only to feel in worse shape than before I first visited. After a second evaluation they wanted an additional $2K to start a new rehab plan. Further more they wanted to give me a small % discount if i paid upfront, kinda felt like a used car lot. Its been two weeks since they tried to get me to buy into their plan and I haven't been back. No one from this office has attempted to reach out to check on how i was doing.

Louisville Bone & Joint Specialists, PSC is a conveniently located orthopedic office on the first…read morefloor of the 4001 Kresge Way building directly across from Baptist Hospital. I think there are at least eight doctors that are in this practice with a variety of orthopedic specialties. Additionally there's an excellent group of x-ray technicians that very capably take your needed x-rays at the time of your doctor appointment. They are instantly ready to be viewed by your doctor. The patient alone is escorted in for x-rays and then returned to the waiting room for anyone that may be accompanying you to your doctor appointment. There are a variety of chairs in the waiting room including some tall seats to make all patients comfortable while waiting for your appointment. The front office staff are quite efficient and if you do the pre-registration on your cell phone prior to your appointment you will only have one page to sign. You may be caught off guard when you walk in and see so many patients waiting but don't panic. There is more than one doctor seeing them all and some are there just to get an injection that doesn't take much of the doctor's time. I can't exclaim enough with how happy I am with this practice and specifically with my physician Dr. Reid Brown. If you need a Knee Replacement, Hip Replacement or Pelvic surgery he is the one to see! Five stars all the way from start to finish when other doctor's did not think there was an option for my condition.

I have been treated by three current and past surgeons in Louisville Bone & Joint's Practice. In…read moreeach case, the surgery was successful and I received excellent care. I have referred other people to the doctors in that practice.

If I could give more stars, I would! This is a great, caring, believe it or not..fun atmosphere,…read morethat takes pride in helping you get better. Jessica and the staff really care and are top notch! I'm so so thankful for them and the recommendation that I was given for my healing after knee replacement. Highly recommend!!

What can I say, New Horizons/Jessica Farrel, PT DPT never gave up on me even when I wanted to give…read moreup! I had a total knee replacement in Jan 18 but my "bend" was not progressing to the extent/speed that I expected. Jessica mentally kept me in the game as well as physically; without her encouragement and kindness I easily could have slipped into depression. She pushed me hard and used various techniques including "dry needling" to get results; when progression stopped she realized I needed to see my physician and he had to manually manipulate my knee. It worked and she was able to finish my therapy. I'm thankful for her knowledge! The office is run by one of the most proficient assistants I've ever met, Brittany! She competently and cheerfully had all of my appts booked and all of my insurance paperwork completed accurately. I whole heartily recommend New Horizons and Jessica Farrel for all of your physical therapy needs. Stop by, they will cheerfully give you a tour as they did me when I was searching for a therapist before my surgery.